| Date |
Report No. |
Title |
| Date April 21, 1995 |
Report No. GGD-95-147R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260243.2 April 21, 1995 The Honorable Henry B. Gonzalez Ranking Minority Member Committee on Banking and Financial Services House of Representatives Dear Mr. Gonzalez: This letter responds to your request that we determine whether selected federal agencies have bilingual staff available to meet the nee... |
| Date April 21, 1995 |
Report No. GGD-95-91R |
Title
: GA8 United States General Accounting Office Washington, D.C. 20548 General Government Division B-260243 April 21, 1995 H. Smith The Honorable Christopher House of Representatives Dear Mr. Smith: This letter responds to your request that we (1) examine the extent to which selected federal agencies have incorporated customer satisfaction into their strategic plans and/or mission statements; (2) as... |
| Date April 12, 1995 |
Report No. GGD-95-86 |
Title
United States General Accounting Office GAO
April 1995 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TELEPHONE ASSISTANCE Adopting Practices Used by Others Would Help IRS Serve More Taxpayers GAO/GGD-95-86 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259953 April 12, 1995 The Honorable Na... |
| Date Feb. 28, 1995 |
Report No. T-GGD-95-94 |
Title
United States General Accounting Of&e GAO
Releaseon Delivery Expectedat 10~00 a.m. EST Tuesday February28, 1995 Testimony
Before the Subcommittee on Treasury, Postal Service and General Government Committee on Appropriations House of Representatives POSTAL SERVICE Mail Delivery Servicein the W&hington Metropolitan Area
Statement of J. Wiiam Gadsby Director, Government Business Operations Issues Ge... |
| Date Feb. 27, 1995 |
Report No. T-GGD-95-97 |
Title
United States General Accounting Of&e I Testimony
Before the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives For Release Delivery on Expected at 1O:OO EST a.m., on Monday February27,1995 TAX ADMINISTRATION IRS’ Fiscal Year 1996 Budget Request and the 1995 Filing Season
Jennie S. Stathis Director, Tax Policy and Administration Issues General Government Division IR... |
| Date Feb. 23, 1995 |
Report No. T-GGD-95-93 |
Title
United States General Accounting Offke GAO
Release Delivery on Expectedat 10:00a.m. EST Thursday February23, 1995 Testimony
Before the Subcommittee on the Postal Service Committee on Government Reform and Oversight House of Representatives POSTAL SERVICE Many Challengesin a Changing Environment
Statement of Michael E. Motley Associate Director, Government Business Operations Issues General Governm... |
| Date Jan. 6, 1995 |
Report No. AIMD-95-67R |
Title
GAO United State-s General Accounting Office Washington, D.C. 20548 Accounting and Information Management Division B-259670 January 6, 1995 Affairs The Honorable William V. Roth, Jr. Chairman, Committee on Governmental United States Senate Dear Mr. Chairman: agencies, seeking to reduce the cost of government and increase customer satisfaction, are attempting to capitalize on the opportunities offe... |
| Date Nov. 30, 1994 |
Report No. T-GGD-95-46 |
Title
United States General Accounting OMce GAO
For Release Delivery on Expectedat 9:30 a.m.EST
Wednesday Testimony
Beforethe Subcommittee FederalServices, on PostOffice, and Civil Service U.S. Senate U.S. POSTAL SERVICE
1 November30,1994 The Stateof Labor-Management Relations
Statement Michael E. Motley of Associate Director,Government Business Operations Issues GeneralGovernment Division 1 GAOtT-GGD-9... |
| Date Oct. 26, 1994 |
Report No. GGD-95-14 |
Title
United States General Accounting Office GAO
October 1994 Report to the Subcommittee on Treasury, Postal Service and General Government Committee on Appropriations House of Representatives TAX ADMINISTRATION IRS Can Strengthen Its Efforts to See That Taxpayers Are Treated Properly GAO/GGD-95-14 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-256566 O... |
| Date Oct. 7, 1994 |
Report No. GGD-95-5 |
Title
United States General Accounting Office GAO
October 1994 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION Continuing Problems Affect Otherwise Successful 1994 Filing Season GAO/GGD-95-5 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-258301 October 7, 1994 The Honorable J.J. ... |
| Date Sept. 20, 1994 |
Report No. HEHS-94-179 |
Title
United States General Accounting Office wz f64’ GAO
September 1994 Report to the Chairman, Committee on Veterans’ Affairs, U.S. Senate VETERANS BENEFITS Lack of Timeliness, Poor Communication Cause Customer Dissatisfaction GAOAEHS-94-179 Notice: This is a reprint of a GAO report. GAO United States General Accounting OfXke Washington, D.C. 20648 Health, Education, and Human Services Division B-... |
| Date Aug. 29, 1994 |
Report No. GGD-94-131 |
Title
UnJted States, Generd &mwi.ng Office GAO’ Report to the Chairmm, Subcommittee on Commerce, Consumer, and Monetary .Af% timjCummittee On’ Govknment Operatiotis, House of Representatives . GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-248488 August 29, 1994 The Honorable John M. Sprat& Jr. Chairman, Subcommittee on Commerce, Consumer and Monetar... |
| Date June 17, 1994 |
Report No. HEHS-94-183BR |
Title
United States General Accounting Office GAO.
June 1994 Briefing Report to the Chairman, Committee on Veterans’Affairs, U.S. Senate VETERANS’ BENEFITS Status of Claims Initiative in Pro :essingC VKs New York Regional Office GAO/HEHS-94+183BR GAO United
states General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-257508 June 17, 1994 The Honorable John... |
| Date June 3, 1994 |
Report No. RCED-94-235R |
Title
GAO United States
General Accounting Office Washington, D.C. 20548 Resources, Community, Economic Development and Division B-257435 June 3, 1994 The Honorable Joseph M. McDade Ranking Minority Member Committee on Appropriations House of Representatives Dear Mr. McDade: This correspondence responds to your May 4, 1994, request that we identify performance standards for the District of Columbia's De... |
| Date June 1, 1994 |
Report No. GGD-94-118 |
Title
United States General Accounting Office GAO
June 1994 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives ADMINISTRATION More Improvement Needed in IRS Correspondence GAO/G&D-94-1 18 GAO United States General Accounting Office Washhgtmn, D.C. 20648 General Government Division B-255524 June 1,1994 The Honorable J. J. Pickle Chairman, Subcommittee... |
| Date March 24, 1994 |
Report No. T-AIMD-94-98 |
Title
United States General Accounting Office Testimony
Before the Subcommittee on Legislation and NationaI Security, Committee on Government Operations, House of Representatives For Relcasc on Delivery Expcmd iu lo30 a.m. EST Thursday. Mnroh 24. 1YY4 INFOFWATION MANAGEMENT ’ Need for a Chief Information Offker for the General Services Administration
Statement of Jack L. Brock, Jr., Director Informati... |
| Date March 22, 1994 |
Report No. T-HEHS-94-126 |
Title
United States General Accounting Offke GAO
For Releaseon Delivery Expectedat 11:OO a.m. March 22.1994 Testimony
Before the Subcommitteeon Social Security Committee on Ways and Means House of Representatives SOCIAL SECURITY ADMINISTRATION Many Letters Difficult to Understand
Statementof JosephF. Delfico, Director, Income Security Issues Health, Education, and Human ServicesDivision Summary Annually... |
| Date Oct. 14, 1993 |
Report No. GGD-94-3 |
Title
United States General Accounting Office Washington, D.C. 20848 General Government Division B-249781 October 14, 1993 The Honorable John Glenn Chairman, Committee on Governmental Affairs United States Senate The Honorable Joseph I. Lieberman Chairman, Subcommittee on Regulation and Government Information Committee on Governmental Affairs United States Senate This report responds to the request of ... |
| Date May 26, 1993 |
Report No. GGD-93-102FS |
Title
1initctl States Gtmere.1Acrconntixqj Office GAO l?act Sheet for the Chairman, Subcommittee on Regulation and Government Information, Committee on Governmental Affairs, U.S. Senate TAX ADMINISTRATION Trends for Certai Programs GAO United States General Accounting ORIce Washington, D.C. 20548 B-253059 May 26, 1993 The Honorable Joseph Lieberman, Chairman Subcommittee on Regulation and Government Inf... |
| Date March 4, 1993 |
Report No. HRD-93-49 |
Title
1Irlittvl States Gerwral Accounting Office Iittport to the Chairman, Comm:ittee on Ways and Means, House of Representatives SOCIAL SECURITY Telephone Busy Signal Rates at Local SSA Field Offices 148807 RESTRICTED--Not to be released outside the General Accounting Office unless specifically approved by the Office of @ffasionpl Rel ations.
a* 55660/ ITLEASED United States General Accounting Offlce W... |
| Date Dec. 1, 1992 |
Report No. OCG-93-5TR |
Title
)L) ‘ 4qya o’
United States General Accounting Office .
.’ ,, .: : ,.. ., :; , ” : s’ ; I.,, GAO Transition Series December 1092 Tnformation Management and Technology Issues i _, ; 5 ., .(’ ,’ ,,‘ .I HI ll lllllllllll
148249 ., “. .’ ,’ .I,. ;, .: .I, GAO/OCG-9%BTR ” . , . ; I *I ,. .’ ‘ -’ ,,” ,’ ‘ : ,I, “. ,, ] , ‘ , ‘ . ‘ . ‘ :,a t.. . - GAO United ... |
| Date Nov. 25, 1992 |
Report No. GGD-93-12 |
Title
Report t/o Cmgressional Requeskrs Postal Delivery Scores Improved but Service Is Slower (;Ao/(;(1;I)-!M-12 GAO United St&es General Accounting Oillce Washington, D.C. 20648
General Government Division B-249817 November 25, 1992 The Honorable William L. Clay Chairman, Committee on Post Office and Civil Service House of Representatives The Honorable Robert E. Wise Chairman, Government Information, J... |
| Date Nov. 12, 1992 |
Report No. GGD-93-4 |
Title
L _ -- -._ .-. - . _.... .._ “. ,” .,.“” ,, “. - __....._ - .._. -. . ..^ - -...-__.-- _-_-_----- _ -_-..-- -_._. ..- ..l , GAO United States General Accounting ORice Washington, D.C. 20548
General Government Division B-249140 November 12,1992 The Honorable William S. Broomfield House of Representatives Dear Mr. Broomfield: This report responds to your request that we evaluate the relia... |
| Date Sept. 22, 1992 |
Report No. GGD-92-139FS |
Title
GAO Facet, Sheet,,for the Chairman, Subcommittee on Ck~mmerc:e, Consumer, and Monet;ary Affairs, Commit,tce on Government Operations, House of Representatives TAX ADMINISTRATION Improvement in IRS’ Telephone Assistor Accuracy 1 .-_ ._.... .” . . . .._ .._. ~_. ._. ,_. _ .._.-. ..-_ ---. .._. .-----_1..-” GAO United States General Accounting Office Washington, D.C. 20548 -____General Governme... |
| Date Sept. 15, 1992 |
Report No. GGD-92-132 |
Title
IJnitxtd Staten General Accounting Office GAO
~ Sctptmher 1992 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives I TAX ADMINISTRATION IRS’ 1992Filing Season Was Successful but Not Without Problems ill~ll~lll~ Ill
147524 .” C;AO/GGL)-92-132 United Statee General Accounting Office Washington, D.C. 20548 General Government Division R-249210 S... |
| Date Sept. 2, 1992 |
Report No. GGD-92-29R |
Title
lb --. !.IUnited States General Accounting ORice Washington, D.C. 20848 General Government Division m \
’ c ; GAO B-250112 September 2, 1992 The Honorable William S. Broomfield House of Representatives Dear Mr. Broomfield: This is to report to you on our agreement to examine the extent to which management practices prior to the November in Royal Oak, MI were 14, 1991, tragedy at the post office ... |
| Date April 28, 1992 |
Report No. T-GGD-92-33 |
Title
. United States General Accounting Ofl’ ice ” GAO
For Releaseon Delivery Expectedat 9:30 a.m. Tuesday April 28, 1992 Testimony
Before the Subcommittee on Commerce, Consumer and Monetary Affairs, Committee on Government Operations House of Representatives TAX ADMINISTRATION: One Stop Service: A New Conceptof Assistance For Taxpayers
Statement of Hazel E. Edwards, Associate Director Tax Policy a... |
| Date March 17, 1992 |
Report No. T-GGD-92-23 |
Title
United States General Accounting Office GAO .
For Releaseon Delivery Expected at 2:oOp.m. Tuesday March 17.1992 Testimony
Beforethe Su!xommitteeon Oversight, Committeeon WaysandMeans Houseof Representatives TAX ADMINISTRATION: Federal Contractor Tax Delinquenciesand Statusof the 1992Tax Return Filing Season
Statement of JennieS. Stathis,Director Tax Policy andAdministrationIssues GeneralGovernment... |
| Date Jan. 21, 1992 |
Report No. GGD-92-18 |
Title
---.. ---“-.-“_...l,---_.---~--~..“-~~
Jatruitry .---- l!W2 OPM REVOLVING FUND Benchmarking Could Aid OPM’ Efforts to s Improve Customer Service
/ Ill llllllllI llllllllll
145674 ‘I ----.. .--...~ _._.-. I. ,‘l ._.. . l...“.” . .._-_.. --~ ---_. -_ ___I--__ -_ -I United States General Accounting Office Washington, D.C. 20648 General Government Division B-245703 January 21,1992 The ... |
| Date Jan. 1, 1992 |
Report No. 146030 |
Title
EXPLORING QUALITY MANAGEMENT 2 - HE U.S. GENERAL Accounting Office is adopting a new agencywide management system-a version of total quality management (TQM) specifically adapted to the character and mission of GAO. Experts have visited GAO to explain quality management and the ways in which other organizations have made it work; a GAO Quality Council meets regularly to determine how to make it wo... |
| Date Sept. 13, 1991 |
Report No. HRD-91-112 |
Title
GAO Report to Congressional Requesters SOCIAL SECURITY Telephone Access to Local Field Offices GAO united states
B-243160 September 13,1QQl General Accounting OflIce Washington, D.C.20548 Human Resources Division The Honorable Lloyd Bentsen Chairman, Committee on Finance United States Senate The Honorable Dan Rostenkowski Chairman, Committee on Ways and Means House of Representatives The Omnibus B... |
| Date Aug. 30, 1991 |
Report No. HRD-91-69 |
Title
---_-- ---_.. “__~ ._ __..- .-.--. ____.... 11” ._-..- -_._l-“.~ August, 1991 SOCIAL SECURITY Measure of Telephone Service Accuracy Can Be Improved ! ..__._.-.. .- .... ._ .._” .-.. .._--_-_ .^...I-.._II ._~-.--_----_- I ...-.. “.--““.“-_-._ ~.. GAO General Accounting Office Washington, D.C. 20548 Human Resonrces Division united states E&246020 August 30,199l The Honorable David Pr... |
| Date June 28, 1991 |
Report No. GGD-91-98 |
Title
GAO United States General Accounting Office Washington, DE. 20548 General Government Division B-243950 June 28,1991 The Honorable J. J. Pickle Chairman, Subcommittee on Oversight Committee on Ways and Means House of Representatives Dear Mr. Chairman: This report responds to your request that we assess the Internal Revenue Service’s (IRS) performance during the 1991 filing season. Specifically, ... |
| Date June 12, 1991 |
Report No. GGD-91-83 |
Title
GAO
-.” ...I.I.. .....^... .-I-_----- l Iulrt~ I!)!)1 TAX ADMINISTRATION Better Training Needed for IRS’New Telephone Assistors 144221 .-.-.---GAO/GGD-9 143 ---...-... GA!0 United States General Accounting Office Washington, D.C. 20648 General Government Division 13-241860 June 12, 1991 The Honorable J. J. Pickle Chairman, Subcommittee on Oversight Committee on Ways and Means The Honorable Dou... |
| Date May 2, 1991 |
Report No. NSIAD-91-190SV |
Title
tnayo I.99 1 PRACTICAS DE ADMINISTRACION Mejora el rendimiento de las compafihs en 10sEE.UU. por 10s esfuerzos de calidad 145908 (M)/NSIAD-9 l- 19OSV GAO United States General Accounting Offlce Washington, D.C. 20648 National Security and International Afthim Division FH43493 2 de mayo de 1991 Sefior Donald Ritter Ckmara de Representantes Estimsdo seAor Ritter: En respuesta a su petici&, hemos exa... |
| Date May 2, 1991 |
Report No. NSIAD-91-190 |
Title
.““_..” .- ..----. ... -_.-_------.- -----..--lJrli~t4---- Sf.at.w Gtbnthral Acw)urlt,itrg ..-. ..II -----. ---.- ----- Office _._.I__--_ GAO
Ma v 1!I!) I Report, to the E-Ionoral~le Ihnald Iiit;t,er, Howe of’ IiepYvtsent,atives MANAGEMENT PRACTICES U.S. Companies Improve Performance Through Quality Efforts National Security and International Affairs Division B-243493 May 2,199l The Honora... |
| Date March 5, 1991 |
Report No. T-GGD-91-9 |
Title
United SW438 General Account Of&e / f/ 3 ,3 7 7 Testimony Ill llllll 111 II
143299 For Rel.ease on Del iverv 9:?beCted at 1.1:30 a.m. EST Wesdav March 5, 1991 Operational Performance of the United States Postal Service Statement of T,. We Stevens Government Business Director, Operations Issues General Government Division Before the Comm.ittee on Post Office and Civil Service U.S. House of Represen... |
| Date March 5, 1991 |
Report No. HRD-91-76FS |
Title
GAO
I Restoration of Telephone Access to Local SSA Offices .I ..- -.- -. -. --__. .- .._--_. -1_1:.sx1__ _ .-““, ,,YVU ,m,,, ,,,,,,,,.,,.“,, ,,,, ., -..- . __I. (;A() IlI~I)-!)l-7~il~‘ s .._.._ -.-ll_ -..-- ~-. ) GAO United States General Accounting Office Washington, D.C. 20548 Human Resources Division B-243160 March 5, 1991 The Honorable Lloyd Bentsen Chairman, Committee on Finance Unite... |
| Date Dec. 27, 1990 |
Report No. GGD-91-23 |
Title
_- -. linittd em Stat,w Geueral Accounting Office GAOI)tw’ nltwr l!)!N) Ikport to the Chairman, Subcommittee -I . on Oversight, Committee on Ways and Means, House of Representativcts TAX ADMINISTRATION IRS’1990 Filing SeasonPerformance Continued Recent Positive Trends llllllll 1Ill
143057 1~ __ ._ ..- _-_ ..._ -_ ..__.._.- - ..-.._..-..-...-.-.--. .-._ _.- -..- .._. -_-_.---- General Governmen... |
| Date Dec. 6, 1990 |
Report No. NSIAD-91-47 |
Title
I-.___---_ --_.-I_.--____ - ---- Awounting ~__-.~I Jni t cd SC.atw Ge~~t~r~,l .._____ Offiw GAO Itt,port t,o tht Secretary of Commwcc Opportunities for Improving Compliance With Expbrt Administration Regulations IllIllIll II
142771 G&NSJAJWI -47 National Security and International Affairs Division H-24 1674 December 6,199O The Honorable Robert A. Mosbacher The Secretary of Commerce Dear Mr. Secret... |
| Date July 19, 1990 |
Report No. T-GGD-90-57 |
Title
United States General Accounting OflIce GAO
For Release on Delivery Expected at 9:30 a.m. EST July 19, 1990 Testimony Government Printinq General Management Office: Review Statement of J. William Gadsby Director, Federal Management General Government Division Before the Joint Committee on Printing Issues GAOForm 160(12/87) Mr. Chairman We are pleased and Members of to be here Printing what the Joi... |
| Date May 18, 1990 |
Report No. T-HRD-90-30 |
Title
.. U&ed Stat& General Accounting Ofike GAO
For Release on Delivery Expected at 9:30 a.m. EDT Friday May 18, 1990 Testimony SOCIAL Service of the SECURITY: to the Public--Accuracy 808 Phone Service Statement of Joseph F. Delfico Director, Income Security Issues Human Resources Division Before Special United the Committee on Aging States Senate (“U$ ,
GAO/T-HRD-90-30 Mr. Chairman We are pleased Ad... |
| Date March 22, 1990 |
Report No. T-GGD-90-26 |
Title
For Release on Delivery Expected at 9:30 a.m. EST Thursday March 22, 1990 IRS' Budget Request for Fiscal Status of the 1990 Tax Return Year Filing 1991 and Season Statement of Jennie S. Stathis, Director, Tax Policy and Administration Before the Subcommittee on Oversight Committee on Ways and Means House of Representatives Issues IRS' IRS' FISCAL YEAR 1991 BUDGET AND 1990 TAX RETURN FILING SEASON ... |
| Date Jan. 4, 1990 |
Report No. GGD-90-37 |
Title
United States General Accounting Office Washington, D.C. 20548 General Government Division R-234202 January 4, 1990 The Honorable J.J. Pickle Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives Dear Mr. Chairman: This report responds to your request that we evaluate the Internal Revenue Service’ (IRS) administration of its Integrated Test Call Survey Syss ... |
| Date Jan. 4, 1990 |
Report No. GGD-90-36 |
Title
.Lp.---- ~-._- ..-. --. Ilr~it~vl St.at.es General Accounting Office ? ;I GAO
--~ _“.___.-..^“l___.~_ ’ ”
-ll -l.l--l.l -I~ Report to the Chairman, $ubcommittee on Commerce, Consumer, and Monetary A ff’ai rs, Committee on Government Opwat;ions, House oi‘ Representatives / :I i 1 .January 0 1990 TAX ADMINISTRATION Monitoring the Accuracy and Administration of IRS’ 1989 Test Call Surve... |
| Date Sept. 28, 1989 |
Report No. T-IMTEC-89-11 |
Title
\ t, United States General Accounting OfPice /J Q f/ aim GAO Testimony 111Ill ill lllllll
139651 For Release on Delivery expected at lo:00 a.m. EDT September 28, 1989 (Social Security Administration's Systems Modernization Plan!
, -... “8, Statement of Michael Zimmerman, Director Human Resources Information Information Management and Before the Committee on Ways and Means House of Representative... |
| Date June 16, 1989 |
Report No. GGD-89-88 |
Title
United States General Accounting Office umu Report to the Honorable Frank R. Wolf, House of Representatives *. -~ GAO United States General Accounting Office Washington, D.C. 20548 General Government Di\ ision R-235008 June 16, 1989 The Honorable Frank Ii Wolf House of HepresentativqXs Dear Mr. Wolf: To respond to your Ftbruary 17, 1988, request we have reviewed the status of mail delivery operati... |
| Date June 16, 1989 |
Report No. HRD-89-106BR |
Title
SOCIAL SECURITY Staff Reductions and Service Quality I ..” .----- - -.... --________1 - I i GAO United States General Accounting Office Washington, D.C. 20648 Human Resources Division B-226484 June 16,1989
The Honorable Tom Harkin Chairman, Subcommittee on Labor, Health and Human Services, Education, and Related Agencies Committee on Appropriations United States Senate The Honorable William H. N... |
| Date April 10, 1989 |
Report No. T-HRD-89-15 |
Title
t United States General Accounting Ofllce GA!!0
For Release on Delivery Expected at 9:30 a.m. EDT Monday April 10, 1989 Testimony Social Security Adninistration-The First 6 Months of 800 Phone Service Statement of Joseph F. Delfico, Director Income Security Issues Human Resources Division Before the Special Committee on Aging United States Senate of GAO/T-HRD-89-15 Mr. Chairman and Members of the ... |
| Date March 16, 1989 |
Report No. T-GGD-89-12 |
Title
United States General .4ccounting OfTice -. For Release on Delivery Expected at 9:30 a.m. EST Thursday March 16, 1989 Status of the 1989 Tax Return Filirrg Season Statement Jennie S. Tax Policy of Stathis, Director and Administration Issues Before ttie Subcommittee on Oversight Committee on Ways and Means House of Reoresentatives GAO/T-GGD-89-72 i 1989 TAX RETURN FILING SEASON SUMMARY STATEMENT OF... |
