| Date |
Report No. |
Title |
| Date Feb. 6, 1998 |
Report No. HEHS-98-51 |
Title
United States General Accounting Office GAO
February 1998 Report to the Subcommittee on Military Personnel, Committee on National Security, House of Representatives DEFENSE HEALTH CARE DOD Could Improve Its Beneficiary Feedback Approaches GAO/HEHS-98-51 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-278623 February 6, 1998 The Ho... |
| Date Dec. 29, 1997 |
Report No. GGD-98-33 |
Title
United States General Accounting Office GAO
December 1997 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION IRS’ 1997 Tax Filing Season GAO/GGD-98-33 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-276564 December 29, 1997 The Honorable Nancy L. Johnson Chairman, Subcommitte... |
| Date Dec. 8, 1997 |
Report No. HEHS-98-56R |
Title
GAO UnitedStates General AccomtingOffIce Wmhin#on,D.C.20648 w B-278086 December8, 1997 The Honorable Barbara B. Ke~elly Ranking Minority Member, Subcommittee on Social Security Committee on Ways and Means House of Representatives Subject: Social Securitv AdminWration: Information on Monitoring 8OQ Number Telenhone Calls Dear Ms. Ke~elly: In 1988,the Social Security AdmirU&ion (SSA) establisheda to... |
| Date Oct. 31, 1997 |
Report No. GGD-98-11 |
Title
United States General Accounting Office GAO
October 1997 Report to the Honorable Sidney R. Yates, House of Representatives U.S. POSTAL SERVICE Chicago Main Post Office Cost Overruns and Graceland Station Mail Service GAO/GGD-98-11 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-276037 October 31, 1997 The Honorable Sidney R. Yates House of Represent... |
| Date Oct. 10, 1997 |
Report No. GGD-98-9R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-276893 October 10, 1997 The Honorable William J. Coyne House of Representatives Subject: IRS’ Field Office Restructuring in Pennsvlvania Dear Mr. Coyne: This letter responds to your request that we provide information on the Internal Revenue Service’ (IRS) most recent field office restructuring eff... |
| Date Sept. 26, 1997 |
Report No. T-GGD-97-186 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. EDT Friday, September 26, 1997 Testimony
Before the Subcommittee on Oversight, House Committee on Ways and Means TAX ADMINISTRATION Taxpayer Rights and Burdens During Audits of Their Tax Returns
Statement of James White, Associate Director, Tax Policy and Administration Issues, General Government Division GA... |
| Date Sept. 15, 1997 |
Report No. AIMD-97-154 |
Title
United States General Accounting Office GAO
September 1997 Report to the Chairman, Subcommittee on Oversight and Investigations, Committee on Veterans’ Affairs, House of Representatives VETERANS BENEFITS MODERNIZATION VBA Has Begun to Address Software Development Weaknesses But Work Remains GAO/AIMD-97-154 GAO United States General Accounting Office Washington, D.C. 20548 Accounting and Informat... |
| Date July 22, 1997 |
Report No. HEHS-97-179R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-277406 July 22, 1997 The Honorable Richard K. Armey Majority Leader House of Representatives The Honorable John R. Kasich Chairman, Committee on the Budget House of Representatives The Honorable Dan Burton Chairman, Committee on Government Reform and Oversight House of Representative... |
| Date July 8, 1997 |
Report No. T-GGD-97-151 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 9:30 a.m. EDT Tuesday July 8, 1997 Testimony
Before the Subcommittee on Government Management, Information, and Technology Committee on Government Reform and Oversight House of Representatives PERFORMANCE-BASED ORGANIZATIONS Lessons From the British Next Steps Initiative
Statement of J. Christopher Mihm, Acting Associa... |
| Date July 3, 1997 |
Report No. GGD-97-126R |
Title
GAO United States General Accounting OBice Washington, D.C. 20548 General Government Division B-276896 July 3, 1997 The Honorable Carl Levin United States Senate Subject: Internal Revenue Service: IRS’Field Office Restructuring in Michigan Dear Senator Levirx This letter responds to your request for information on the Internal Revenue Service’ (IRS) most recent field office restructuring effor... |
| Date July 3, 1997 |
Report No. GGD-97-125R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-276562 July 3, 1997 The Honorable John Glenn United States Senate Subject: IRS’ Field Office Restructuring in Ohio Dear Senator Glenn: This letter responds to your request that we provide information on the Internal Revenue Service’ (IRS) most recent field office restructuring effort, s especially ... |
| Date July 1, 1997 |
Report No. GGD-97-122 |
Title
United States General Accounting Office GAO
July 1997 Report to the Joint Committee on Taxation TAX POLICY AND ADMINISTRATION 1996 Annual Report on GAO’s Tax-Related Work GAO/GGD-97-122 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-277179 July 1, 1997 The Honorable Bill Archer Chairman The Honorable William V. Roth, Jr. Vice Chairman Joint Commi... |
| Date June 19, 1997 |
Report No. T-GGD/AIMD-97-130 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 9:30 a.m. EDT Thursday, June 19, 1997 Testimony
Before the Subcommittee on Treasury and General Government, Committee on Appropriations, U.S. Senate TAX ADMINISTRATION IRS’ Fiscal Year 1998 Budget Request
Statement of James R. White, Associate Director, Tax Policy and Administration Issues, General Government Divisio... |
| Date June 11, 1997 |
Report No. HEHS-97-79 |
Title
United States General Accounting Office GAO
June 1997 Report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADMINISTRATION More Cost-Effective Approaches Exist to Further Improve 800-Number Service GAO/HEHS-97-79 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division ... |
| Date May 20, 1997 |
Report No. HEHS-97-101 |
Title
United States General Accounting Office GAO
May 1997 Report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SSA BENEFIT ESTIMATE STATEMENTS Additional Data Needed to Improve Workload Management GAO/HEHS-97-101 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-266284 May 20, 199... |
| Date April 24, 1997 |
Report No. T-GGD-97-88 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 1:00 p.m., EDT Thursday April 24, 1997 Testimony
Before the Subcommittee on the Postal Service, House Committee on Government Reform and Oversight U.S. POSTAL SERVICE Continued Challenges to Maintaining Improved Performance
Statement of Michael E. Motley Associate Director, Government Business Operations Issues GAO/T-G... |
| Date April 23, 1997 |
Report No. GGD-97-70R |
Title
United States General Accounting Office Washington, D.C. 20548 General Government Division B-276778 April 23, 1997 The Honorable John M. McHugh Chairman, Subcommittee on the Postal Service Committee on Government Reform and Oversight House of Representatives Subject: U.S. Postal Service: Information on Emergencv Susnensions of Operations at Post Offices Dear Mr. Chairman: This letter responds to y... |
| Date March 18, 1997 |
Report No. T-GGD/AIMD-97-66 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 11:00 a.m. EST Tuesday, March 18, 1997 Testimony
Before the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION IRS’ Fiscal Year 1997 Spending, 1997 Filing Season, and Fiscal Year 1998 Budget Request
Statement of Lynda D. Willis, Director, Tax Policy and Administration ... |
| Date March 11, 1997 |
Report No. GGD-97-38BR |
Title
United States General Accounting Office GAO
March 1997 Briefing Report to the Chairman Subcommittee on the Postal Service Committee on Government Reform and Oversight House of Representatives U.S. POSTAL SERVICE Information on Post Office Closures, Appeals, and Affected Communities GAO/GGD-97-38BR GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-2751... |
| Date March 5, 1997 |
Report No. GGD-97-45BR |
Title
United States General Accounting Office GAO
March 1997 Briefing Report to the Chairman Subcommittee on the Postal Service Committee on Government Reform and Oversight House of Representatives POSTAL REFORM IN CANADA Canada Post Corporation’s Universal Service and Ratemaking GAO/GGD-97-45BR GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-271661 Mar... |
| Date Feb. 21, 1997 |
Report No. HEHS-97-47 |
Title
United States General Accounting Office GAO
February 1997 Report to Congressional Requesters PHARMACY BENEFIT MANAGERS FEHBP Plans Satisfied With Savings and Services, but Retail Pharmacies Have Concerns GAO/HEHS-97-47 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-276005 February 21, 1997 Congressional Requesters The Office of P... |
| Date Feb. 20, 1997 |
Report No. HEHS-97-53 |
Title
United States General Accounting Office GAO
February 1997 Report to the Committee on Finance, U.S. Senate, and the Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADMINISTRATION Significant Challenges Await New Commissioner GAO/HEHS-97-53 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-275889 February 20, 199... |
| Date Feb. 12, 1997 |
Report No. NSIAD-97-81R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-276073 February 12, 1997 The Honorable Daniel S. Goldin Administrator, National Aeronautics and Space Administration Dear Mr. Goldin As part of an ongoing assignment, we have been reviewing the extent to which managers at the National Aeronautics and Space Administration (NASA)... |
| Date Jan. 17, 1997 |
Report No. GGD/AIMD-97-31 |
Title
United States General Accounting Office GAO
January 1997 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX SYSTEMS MODERNIZATION IRS Needs to Resolve Certain Issues With Its Integrated Case Processing System GAO/GGD/AIMD-97-31 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-265969 January 17... |
| Date Jan. 9, 1997 |
Report No. GGD-97-24 |
Title
United States General Accounting Office GAO
January 1997 Report to the Honorable Margaret Milner Richardson, Commissioner of Internal Revenue TAX ADMINISTRATION Lessons Learned From IRS’ Initial Experience in Redeploying Employees GAO/GGD-97-24 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260161 January 9, 1997 The Honorable Margaret Milner Ric... |
| Date Dec. 18, 1996 |
Report No. GGD-97-25 |
Title
United States General Accounting Office GAO
December 1996 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives IRS’ 1996 TAX FILING SEASON Performance Goals Generally Met; Efforts to Modernize Had Mixed Results G A O years
1921 - 1996 GAO/GGD-97-25 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-... |
| Date Nov. 27, 1996 |
Report No. NSIAD-97-49 |
Title
United States General Accounting Office GAO
November 1996 Report to Congressional Committees DEFENSE TRANSPORTATION Reengineering the DOD Personal Property Program G A O years
1921 - 1996 GAO/NSIAD-97-49 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-275016 November 27, 1996 Congressional Committees The Military Traffic Man... |
| Date Nov. 7, 1996 |
Report No. T-AIMD/GGD-97-22 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 11:00 a.m. Thursday, November 7, 1996 Testimony
Before the National Commission on Restructuring the Internal Revenue Service IRS BUSINESS OPERATIONS Issues in Setting Priorities and Managing for Results
Statement of Gene L. Dodaro Assistant Comptroller General Accounting and Information Management Division G A O years
... |
| Date Sept. 27, 1996 |
Report No. HEHS-96-170 |
Title
United States General Accounting Office GAO
September 1996 Report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SSA DISABILITY REDESIGN More Testing Needed to Assess Feasibility of New Claim Manager Position G A O years
1921 - 1996 GAO/HEHS-96-170 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Huma... |
| Date Sept. 26, 1996 |
Report No. GGD-96-193R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 General Government Division Es-270549 September 26, 1996 The Honorable J. Robert Kerrey The Honorable Rob Portman Co-Chairmen, National Commission on Restructuring the Internal Revenue Service As you requested, enclosed is a summary of GAO reports issued in fiscal years 1991 through 1995 and in the first three quarters of fiscal ye... |
| Date Sept. 12, 1996 |
Report No. T-HEHS-96-211 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:30 a.m., Thursday, September 12, 1996 Testimony
Before the Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SSA DISABILITY REENGINEERING Project Magnitude and Complexity Impede Implementation
Statement of Diana S. Eisenstat, Associate Director, Income Security Issues Health, Edu... |
| Date Sept. 12, 1996 |
Report No. T-HEHS-96-210 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:30 a.m., Thursday, September 12, 1996 Testimony
Before the Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SSA BENEFIT STATEMENTS Statements Are Well Received by the Public but Difficult to Comprehend
Statement of Diana S. Eisenstat, Associate Director, Income Security Issues H... |
| Date Sept. 9, 1996 |
Report No. AIMD/GGD-96-152 |
Title
United States General Accounting Office GAO
September 1996 Report to Congressional Requesters INTERNAL REVENUE SERVICE Business Operations Need Continued Improvement G A O years
1921 - 1996 GAO/AIMD/GGD-96-152 GAO United States General Accounting Office Washington, D.C. 20548 Accounting and Information Management Division B-272945 September 9, 1996 The Honorable Ted Stevens Chairman The Honorable ... |
| Date Sept. 5, 1996 |
Report No. T-HEHS-96-206 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 9:30 a.m. Thursday, September 5, 1996 Testimony
Before the Subcommittee on Civil Service Committee on Government Reform and Oversight House of Representatives BLUE CROSS AND BLUE SHIELD Change in Pharmacy Benefits Affects Federal Enrollees
Statement of Sarah F. Jaggar, Director Health Services Quality and Public Health... |
| Date July 29, 1996 |
Report No. T-GGD/AIMD-96-170 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 2 p.m., EDT, Monday July 29, 1996 Testimony
Before the National Commission on Restructuring the Internal Revenue Service MANAGING IRS IRS Needs to Continue Improving Operations and Service
Statement of Lynda D. Willis Director, Tax Policy and Administration Issues, General Government Division G A O years
1921 - 1996 GA... |
| Date July 25, 1996 |
Report No. T-NSIAD-96-213 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m., EDT Thursday, July 25, 1996 Testimony
Before the Subcommittee on Procurement, Exports and Business Opportunities, Committee on Small Business, House of Representatives U.S. EXPORT ASSISTANCE CENTERS Customer Service Enhanced, But Potential to Improve Operations Exists
Statement of JayEtta Z. Hecker, Associa... |
| Date July 25, 1996 |
Report No. T-OCG-96-7 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m., Thursday, July 25, 1996 Testimony
Before the Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADMINISTRATION Effective Leadership Needed to Meet Daunting Challenges
Statement of Charles A. Bowsher Comptroller General of the United States G A O years
1921... |
| Date July 19, 1996 |
Report No. HEHS-96-182R |
Title
GAO united states General Accounting Offke Washixujton, D.C. 20648 Health, Education and Human Services Division B-272648 July 19, 1996 The Honorable William Cohen Chairman, Subcommittee on Oversight of Government Management and the District of Columbia Committee on Governmental Affairs United States Senate The Honorable David Pryor Ranking Minority Member Subcommittee on Post Office and Civil Ser... |
| Date June 19, 1996 |
Report No. T-AIMD-96-103 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. Wednesday, June 19, 1996 Testimony
Before the Subcommittee on Compensation, Pension, Insurance and Memorial Affairs Committee on Veterans’ Affairs House of Representatives VETERANS BENEFITS MODERNIZATION Management and Technical Weaknesses Must Be Overcome If Modernization Is To Succeed
Statement of Gene L... |
| Date May 9, 1996 |
Report No. T-GGD-96-123 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. EDT Thursday, May 9, 1996 Testimony
Before the Committee on Governmental Affairs, U.S. Senate TAX SYSTEMS MODERNIZATION Progress in Achieving IRS’ Business Vision
Statement of Lynda D. Willis, Director, Tax Policy and Administration Issues, General Government Division G A O years
1921 - 1996 GAO/T-GGD-96-1... |
| Date March 20, 1996 |
Report No. GGD-96-69 |
Title
United States General Accounting Office GAO
March 1996 Report to the Senate Committee on Governmental Affairs and the House Committee on Government Reform and Oversight MANAGEMENT REFORM Status of Agency Reinvention Lab Efforts G A O years
1921 - 1996 GAO/GGD-96-69 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260087 March 20, 1996 The Honorable T... |
| Date March 13, 1996 |
Report No. T-GGD-96-90 |
Title
United States General Accounting Office GAO
Release on Delivery Expected at 9:30 a.m. EST Wednesday March 13, 1996 Testimony
Before the Subcommittee on the Postal Service, House Committee on Government Reform and Oversight U.S. POSTAL SERVICE Challenges in Improving Performance and Meeting Competition
Statement of Michael E. Motley Associate Director, Government Business Operations Issues General ... |
| Date March 11, 1996 |
Report No. GGD-96-74 |
Title
United States General Accounting Office GAO
March 1996 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION Making IRS’ Telephone Systems Easier to Use Should Help Taxpayers G A O years
1921 - 1996 GAO/GGD-96-74 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259951 March 11, 1... |
| Date March 11, 1996 |
Report No. GGD-96-51 |
Title
United States General Accounting Office GAO
March 1996 Report to the Chairman, Subcommittee on the Postal Service, Committee on Government Reform and Oversight, House of Representatives U.S. POSTAL SERVICE Unresolved Issues in the International Mail Market GAO/GGD-96-51 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-270328 March 11, 1996 The Honora... |
| Date Feb. 23, 1996 |
Report No. HEHS-96-70 |
Title
United States General Accounting Office GAO
February 1996 Report to Congressional Committees SOCIAL SECURITY Telephone Access Enhanced at Field Offices Under Demonstration Project GAO/HEHS-96-70 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-260584 February 23, 1996 The Honorable William Roth Chairman The Honorable Daniel Patrick... |
| Date Feb. 21, 1996 |
Report No. NSIAD-96-5 |
Title
United States General Accounting Office GAO
February 1996 Report to the Ranking Minority Member, Subcommittee on Oversight of Government Management and the District of Columbia, Committee on Governmental Affairs, U.S. Senate BEST MANAGEMENT PRACTICES Reengineering the Air Force’s Logistics System Can Yield Substantial Savings GAO/NSIAD-96-5 GAO United States General Accounting Office Washington,... |
| Date Feb. 16, 1996 |
Report No. NSIAD-96-95R |
Title
GA!!0 United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-270978 February 16, 1996 The Honorable Daniel S. Goldin Administrator, National Aeronautics and Space Administration Dear Mr. Goldin: past few years, we have reviewed and reported on the Aeronautics and Space Administration's (NASA) contract as a high risk area. Recently, we ... |
| Date Feb. 1, 1996 |
Report No. PART-96-1 |
Title
Report to the President and the Congress Performance Evaluation of the Energy Information Administration Department of Energy February 1996 PART-96-1 06 5 Y/ V3 /16 ! 6,C To the President of the United States, the President of the Senate, and the Speaker of the House of Representatives This report discusses the results of the Professional Audit Review Team's evaluation of the performance of the De... |
| Date Dec. 20, 1995 |
Report No. GGD-96-30 |
Title
United States General Accounting Office GAO
December 1995 Report to Congressional Requesters U.S. POSTAL SERVICE New Focus on Improving Service Quality and Customer Satisfaction GAO/GGD-96-30 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249787 December 20, 1995 The Honorable John M. McHugh Chairman, Subcommittee on the Postal Service Committee on... |
| Date Oct. 10, 1995 |
Report No. GGD-96-3 |
Title
United States General Accounting Office GAO
October 1995 Report to Congressional Committees TAX ADMINISTRATION IRS Faces Challenges in Reorganizing for Customer Service GAO/GGD-96-3 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-261038 October 10, 1995 The Honorable Orrin G. Hatch Chairman The Honorable Bill Bradley Ranking Minority Member Subcommi... |
