| Date |
Report No. |
Title |
| Date Nov. 17, 2011 |
Report No. GAO-12-100 |
Title
United States Government Accountability Office GAO
November 2011 Report to Congressional Requesters U.S. POSTAL SERVICE Action Needed to Maximize Cost-Saving Potential of Alternatives to Post Offices GAO-12-100 November 2011 U.S. POSTAL SERVICE
Action Needed to Maximize Cost-Saving Potential of Alternatives to Post Offices
Highlights of GAO-12-100, a report to congressional requesters Why GAO Did ... |
| Date Sept. 7, 2011 |
Report No. GAO-11-733 |
Title
United States Government Accountability Office GAO
September 2011 Report to Congressional Requesters AIRLINE PASSENGER PROTECTIONS More Data and Analysis Needed to Understand Effects of Flight Delays GAO-11-733 September 2011 AIRLINE PASSENGER PROTECTIONS
Accountability • Integrity • Reliability More Data and Analysis Needed to Understand Effects of Flight Delays Highlights of GAO-11-733, a re... |
| Date March 29, 2011 |
Report No. GAO-11-481 |
Title
United States Government Accountability Office GAO
March 2011 Report to Congressional Requesters 2011 TAX FILING IRS Dealt with Challenges to Date but Needs Additional Authority to Verify Compliance GAO-11-481 Contents Letter
Scope and Methodology Background Interim Filing Season Results Conclusion Matter for Congressional Consideration Agency Comments and Our Evaluation 1 2 3 4 5 6 6 Appendix I U... |
| Date March 2, 2011 |
Report No. GAO-11-428T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 1:30 p.m. EST Wednesday, March 2, 2011 Testimony
Before the Subcommittee on Federal Workforce, U.S. Postal Service and Labor Policy, Committee on Oversight and Government Reform, House of Representatives U.S. POSTAL SERVICE Modernization and Restructuring Needed to Address Financial Challenges
Statement of Phill... |
| Date Feb. 16, 2011 |
Report No. GAO-11-282 |
Title
United States Government Accountability Office GAO
February 2011 Report to the Ranking Member, Subcommittee on Federal Workforce, U.S. Postal Service and Labor Policy, Committee on Oversight and Government Reform, House of Representatives U.S. POSTAL SERVICE Foreign Posts’ Strategies Could Inform U.S. Postal Service’s Efforts to Modernize GAO-11-282 February 2011 U.S. POSTAL SERVICE
Accountabi... |
| Date Dec. 16, 2010 |
Report No. GAO-11-111 |
Title
United States Government Accountability Office GAO
December 2010 Report to Congressional Requesters 2010 TAX FILING SEASON IRS’s Performance Improved in Some Key Areas, but Efficiency Gains Are Possible in Others GAO-11-111 December 2010 2010 TAX FILING SEASON
Accountability • Integrity • Reliability IRS’s Performance Improved in Some Key Areas, but Efficiency Gains Are Possible in Others
... |
| Date Oct. 27, 2010 |
Report No. GAO-11-44 |
Title
United States Government Accountability Office GAO
October 2010 Report to Congressional Requesters MANAGING FOR RESULTS Opportunities to Strengthen Agencies’ Customer Service Efforts GAO-11-44 October 2010 MANAGING FOR RESULTS
Accountability • Integrity • Reliability Opportunities to Strengthen Agencies' Customer Service Efforts
Highlights of GAO-11-44, a report to congressional requesters W... |
| Date Aug. 24, 2010 |
Report No. GAO-10-738 |
Title
United States Government Accountability Office GAO
August 2010 Report to the Ranking Member, Committee on Finance, U.S. Senate GROUP PURCHASING ORGANIZATIONS Services Provided to Customers and Initiatives Regarding Their Business Practices GAO-10-738 August 2010 Highlights
Highlights of GAO-10-738, a report to the Ranking Member, Committee on Finance, U.S. Senate Accountability Integrity Reliabili... |
| Date June 16, 2010 |
Report No. GAO-10-731 |
Title
United States Government Accountability Office GAO
June 2010 Report to Congressional Committees U.S. POSTAL SERVICE Mail Processing Network Initiatives Progressing, and Guidance for Consolidating Area Mail Processing Operations Being Followed GAO-10-731 June 2010 U.S. POSTAL SERVICE Highlights
Highlights of GAO-10-731, a report to congressional committees Accountability Integrity Reliability Mail ... |
| Date April 15, 2010 |
Report No. GAO-10-586T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 10:00 a.m. EDT Thursday, April 15, 2010 Testimony Before the Committee on Ways and Means Subcommittee on Social Security SOCIAL SECURITY ADMINISTRATION Better Planning Needed to Improve Service Delivery
Statement of Barbara D. Bovbjerg, Managing Director Education, Workforce, and Income Security GAO-10-586T Apri... |
| Date Dec. 10, 2009 |
Report No. GAO-10-225 |
Title
United States Government Accountability Office GAO
December 2009 Report to Congressional Requesters 2009 TAX FILING SEASON IRS Met Many 2009 Goals, but Telephone Access Remained Low, and Taxpayer Service and Enforcement Could Be Improved GAO-10-225 December 2009 2009 TAX FILING SEASON Highlights
Highlights of GAO-10-225, a report to congressional requesters Accountability Integrity Reliability IRS... |
| Date Nov. 10, 2009 |
Report No. GAO-10-34 |
Title
United States Government Accountability Office GAO
November 2009 Report to Congressional Requesters TELECOMMUNICATIONS FCC Needs to Improve Oversight of Wireless Phone Service GAO-10-34 November 2009 TELECOMMUNICATIONS Highlights
Highlights of GAO-10-34, a report to congressional requesters Accountability Integrity Reliability FCC Needs to Improve Oversight of Wireless Phone Service Why GAO Did Th... |
| Date Nov. 10, 2009 |
Report No. GAO-10-35SP |
Title
|
| Date Sept. 23, 2009 |
Report No. GAO-09-1026 |
Title
United States Government Accountability Office GAO
September 2009 Report to Congressional Requesters TAX ADMINISTRATION Opportunities Exist for IRS to Enhance Taxpayer Service and Enforcement for the 2010 Filing Season GAO-09-1026 Contents Letter
Results Conclusions Matters for Congressional Consideration Recommendations for Executive Action Agency Comments 1 4 5 6 6 7 8 Appendix I Updated Slides ... |
| Date July 30, 2009 |
Report No. GAO-09-749 |
Title
United States Government Accountability Office GAO
July 2009 Report to Congressional Requesters HOMELAND SECURITY Federal Protective Service Should Improve Human Capital Planning and Better Communicate with Tenants GAO-09-749 July 2009 HOMELAND SECURITY Highlights
Highlights of GAO-09-749, a report to congressional requesters Accountability Integrity Reliability Federal Protective Service Should I... |
| Date July 15, 2009 |
Report No. GAO-09-589 |
Title
United States Government Accountability Office GAO
July 2009 Report to Congressional Requesters GRANTS MANAGEMENT Grants.gov Has Systemic Weaknesses That Require Attention GAO-09-589 July 2009 GRANTS MANAGEMENT Highlights
Highlights of GAO-09-589, a report to congressional requesters Accountability Integrity Reliability Grants.gov Has Systemic Weaknesses That Require Attention Why GAO Did This Stu... |
| Date June 23, 2009 |
Report No. GAO-09-629 |
Title
United States Government Accountability Office GAO
June 2009 Report to the Committee on Education and Labor, House of Representatives DEPARTMENT OF LABOR Wage and Hour Division Needs Improved Investigative Processes and Ability to Suspend Statute of Limitations to Better Protect Workers Against Wage Theft GAO-09-629 June 2009 DEPARTMENT OF LABOR Highlights
Highlights of GAO-09-629, a report to the... |
| Date June 19, 2009 |
Report No. GAO-09-671 |
Title
United States Government Accountability Office GAO
June 2009 Report to Congressional Committees HURRICANES GUSTAV AND IKE DISASTER ASSISTANCE FEMA Strengthened Its Fraud Prevention Controls, but Customer Service Needs Improvement GAO-09-671 June 2009 Highlights
Highlights of GAO-09-671, a report to congressional committees Accountability Integrity Reliability HURRICANES GUSTAV AND IKE DISASTER ASS... |
| Date June 17, 2009 |
Report No. GAO-09-800T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 2:30 a.m. EDT Wednesday, June 17, 2009 Testimony Before the Committee on Commerce, Science, and Transportation, United States Senate TELECOMMUNICATIONS Preliminary Observations about Consumer Satisfaction and Problems with Wireless Phone Service and FCC’s Efforts to Assist Consumers with Complaints
Statement o... |
| Date June 3, 2009 |
Report No. GAO-09-640 |
Title
United States Government Accountability Office GAO
June 2009 Report to the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION Interim Results of IRS’s 2009 Filing Season GAO-09-640 June 2009 TAX ADMINISTRATION Highlights
Highlights of GAO-09-640, a report to the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives Accou... |
| Date June 3, 2009 |
Report No. GAO-09-754 |
Title
United States Government Accountability Office GAO
June 2009 Report to Congressional Committees INTERNAL REVENUE SERVICE Review of the Fiscal Year 2010 Budget Request GAO-09-754 June 2009 INTERNAL REVENUE SERVICE Highlights
Highlights of GAO-09-754, a report to congressional committees. Accountability Integrity Reliability Review of the Fiscal Year 2010 Budget Request Why GAO Did This Study
The fi... |
| Date April 29, 2009 |
Report No. GAO-09-638T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 2:30 p.m. EDT Wednesday, April 29, 2009 Testimony
Before the Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia, Committee on Homeland Security and Governmental Affairs, U.S. Senate FINANCIAL LITERACY AND EDUCATION COMMISSION Progress Made in Fostering Partner... |
| Date March 24, 2009 |
Report No. GAO-09-511T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 10:30 a.m. EST Tuesday, March 24, 2009 Testimony Before the Subcommittees on Income Security and Family Support and Social Security, Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADMINISTRATION Further Actions Needed to Address Disability Claims and Service Delivery Challenges
Statement o... |
| Date March 20, 2009 |
Report No. GAO-09-260 |
Title
United States Government Accountability Office GAO
March 2009 Report to Congressional Committees FREEDOM OF INFORMATION ACT DHS Has Taken Steps to Enhance Its Program, but Opportunities Exist to Improve Efficiency and CostEffectiveness GAO-09-260 March 2009 FREEDOM OF INFORMATION ACT Highlights
Highlights of GAO-09-260, a report to congressional committees Accountability Integrity Reliability DHS ... |
| Date Dec. 29, 2008 |
Report No. GAO-09-104 |
Title
United States Government Accountability Office GAO
December 2008 Report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives MEDICARE Callers Can Access 1-800-MEDICARE Services, but Responsibility within CMS for Limited English Proficiency Plan Unclear GAO-09-104 December 2008 MEDICARE Highlights
Highlights of GAO-09-104, a report to the Chairman, Subcommi... |
| Date Sept. 10, 2008 |
Report No. GAO-08-996 |
Title
United States Government Accountability Office GAO
September 2008 Report to Congressional Requesters U.S. POSTAL SERVICE New Delivery Performance Measures Could Enhance Managers’ Pay for Performance Program GAO-08-996 September 2008 U.S. POSTAL SERVICE Highlights
Highlights of GAO-08-996, a report to congressional requesters Accountability Integrity Reliability New Delivery Performance Measures ... |
| Date May 8, 2008 |
Report No. GAO-08-737T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 10:00 a.m. EDT Thursday, May 8, 2008 Testimony Before the Committee on Finance, U.S. Senate SOCIAL SECURITY ADMINISTRATION FIELD OFFICES Reduced Workforce Faces Challenges as Baby Boomers Retire
Statement of Barbara D. Bovbjerg, Director Education, Workforce, and Income Security Issues GAO-08-737T May 2008 Highl... |
| Date Dec. 10, 2007 |
Report No. GAO-08-41 |
Title
United States Government Accountability Office GAO
December 2007 Report to Congressional Requesters U.S. POSTAL SERVICE FACILITIES Improvements in Data Would Strengthen Maintenance and Alignment of Access to Retail Services GAO-08-41 December 2007 U.S. POSTAL SERVICE FACILITIES Highlights
Highlights of GAO-08-41, a report to congressional requesters Accountability Integrity Reliability Improvement... |
| Date Nov. 15, 2007 |
Report No. GAO-08-38 |
Title
|
| Date May 3, 2007 |
Report No. GAO-07-573 |
Title
United States Government Accountability Office GAO
May 2007 Report to the Chairman, Committee on Agriculture, Nutrition, and Forestry, U.S. Senate FOOD STAMP PROGRAM Use of Alternative Methods to Apply for and Maintain Benefits Could Be Enhanced by Additional Evaluation and Information on Promising Practices GAO-07-573 May 2007 FOOD STAMP PROGRAM Highlights
Highlights of GAO-07-573, a report to th... |
| Date April 30, 2007 |
Report No. GAO-07-777T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 2:30 p.m. EDT Monday, April 30, 2007 Testimony
Before the Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia, Committee on Homeland Security & Governmental Affairs, U.S. Senate FINANCIAL LITERACY AND EDUCATION COMMISSION Further Progress Needed to Ensure an Ef... |
| Date April 12, 2007 |
Report No. GAO-07-720T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 10:00 a.m. EST Thursday, April 12, 2007 Testimony Before the Committee on Finance, U.S. Senate 2007 TAX FILING SEASON Interim Results and Updates of Previous Assessments of Paid Preparers and IRS’s Modernization and Compliance Research Efforts
Statement of James R. White Director Strategic Issues Statement of ... |
| Date April 3, 2007 |
Report No. GAO-07-673 |
Title
United States Government Accountability Office GAO
April 2007 Report to the Ranking Minority Member, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives INTERNAL REVENUE SERVICE Interim Results of the 2007 Tax Filing Season and the Fiscal Year 2008 Budget Request GAO-07-673 April 2007 INTERNAL REVENUE SERVICE Highlights
Highlights of GAO-07-673, a report to the Ranking... |
| Date Feb. 22, 2007 |
Report No. GAO-07-156 |
Title
United States Government Accountability Office GAO
February 2007 Report to the Committee on Finance, U.S. Senate TAXPAYER ADVOCATE SERVICE Caseload Has Grown and Taxpayers Report Being Satisfied, but Additional Measures of Efficiency and Effectiveness Are Needed GAO-07-156 February 2007 TAXPAYER ADVOCATE SERVICE Highlights
Highlights of GAO-07-156, a report to the Committee on Finance, U.S. Senate... |
| Date Dec. 8, 2006 |
Report No. GAO-07-51 |
Title
United States Government Accountability Office GAO
December 2006 Report to Congressional Addressees INFORMATION TECHNOLOGY DOD Needs to Ensure That Navy Marine Corps Intranet Program Is Meeting Goals and Satisfying Customers GAO-07-51 a December 2006 INFORMATION TECHNOLOGY Highlights
Highlights of GAO-07-51, a report to congressional addressees Accountability Integrity Reliability DOD Needs to Ens... |
| Date Nov. 15, 2006 |
Report No. GAO-07-27 |
Title
United States Government Accountability Office GAO
November 2006 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION Most Filing Season Services Continue to Improve, but Opportunities Exist for Additional Savings GAO-07-27 November 2006 TAX ADMINISTRATION Highlights
Highlights of GAO-07-27, a report to the Chairman, Subcommitt... |
| Date June 30, 2006 |
Report No. GAO-06-710 |
Title
United States Government Accountability Office GAO
June 2006 Report to Congressional Requesters MEDICARE PART D Prescription Drug Plan Sponsor Call Center Responses Were Prompt, but Not Consistently Accurate and Complete GAO-06-710 June 2006 MEDICARE PART D Highlights
Highlights of GAO-06-710, a report to congressional requesters Accountability Integrity Reliability Prescription Drug Plan Sponsor ... |
| Date May 4, 2006 |
Report No. GAO-06-715T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 2:00 p.m. EDT Thursday, May 4, 2006 Testimony Before the Subcommittee on Health, Committee on Ways and Means, House of Representatives MEDICARE Quality of CMS Communications to Beneficiaries on the Prescription Drug Benefit Could Be Improved
Statement of Leslie G. Aronovitz Director, Health Care GAO-06-715T May ... |
| Date May 3, 2006 |
Report No. GAO-06-654 |
Title
United States Government Accountability Office GAO
May 2006 Report to Congressional Requesters MEDICARE Communications to Beneficiaries on the Prescription Drug Benefit Could Be Improved GAO-06-654 May 2006 MEDICARE Highlights
Highlights of GAO-06-654, a report to congressional requesters Accountability Integrity Reliability Communications to Beneficiaries on the Prescription Drug Benefit Could Be... |
| Date March 24, 2006 |
Report No. GAO-06-396 |
Title
United States Government Accountability Office GAO
March 2006 Report to the Chairman and Ranking Minority Member, Committee on Finance, U.S. Senate TAX ADMINISTRATION Opportunities to Improve Compliance Decisions and Service to Taxpayers through Enhancements to Appeals’ Feedback Project GAO-06-396 a March 2006 TAX ADMINISTRATION Highlights
Highlights of GAO-06-396, a report to the Committee on F... |
| Date Nov. 18, 2005 |
Report No. GAO-06-139R |
Title
United States Government Accountability Office Washington, DC 20548 November 18, 2005 The Honorable Henry A. Waxman Ranking Minority Member Committee on Government Reform House of Representatives Subject: Medicare: CMS’s Beneficiary Education and Outreach Efforts for the Medicare Prescription Drug Discount Card and Transitional Assistance Program Dear Mr. Waxman: Established by the Medicare Pres... |
| Date Nov. 14, 2005 |
Report No. GAO-06-51 |
Title
United States Government Accountability Office GAO
November 2005 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION IRS Improved Some Filing Season Services, but Long-term Goals Would Help Manage Strategic Trade-offs GAO-06-51 a November 2005 TAX ADMINISTRATION Highlights
Highlights of GAO-06-51, a report to the Chairman, Sub... |
| Date Nov. 2, 2005 |
Report No. GAO-06-52 |
Title
United States Government Accountability Office GAO
November 2005 Report to the Ranking Minority Member, Committee on Banking, Housing, and Urban Affairs, U.S. Senate TRANSPORTATION SERVICES Better Dissemination and Oversight of DOT’s Guidance Could Lead to Improved Access for Limited English-Proficient Populations GAO-06-52 a November 2005 TRANSPORTATION SERVICES Highlights
Highlights of GAO-06-... |
| Date Nov. 2, 2005 |
Report No. GAO-06-186 |
Title
美国政府问责局 GAO
2005 年11月 报告摘要(中文) 运输服务 加强散播和监督运输部 的准则可以使不会说英 语的人获得更好的服务 GAO-06-186 这是美国政府的文件，在美国不受版权保护。本文件可以全文复印分发，无须政府问责局准 许。不过，由于本文件可能载列持有版权的图像或其他材料，如果你打算单... |
| Date Nov. 2, 2005 |
Report No. GAO-06-188 |
Title
미합중국 감사원 GAO
2005년 11월 보고서 한국어 요약 교통 서비스 교통부 지침서의 보다 많은 배포와 그 이행여부의 감독으로 영어 미숙 인구를 위한 교통 편의 제공을 향상케 한다 GAO-06-188 본 자료는 미합중국 정부가 작성한 것이며 미국 내에서의 저작권 보호법에 저촉되지는 않습니다. 본 자료는 미국 ... |
| Date Nov. 2, 2005 |
Report No. GAO-06-185 |
Title
Tribunal de Cuentas del Gobierno de los Estados Unidos GAO
Noviembre 2005 Resumen del informe en español SERVICIOS DE TRANSPORTE El Mejoramiento de la Difusión y Supervisión de la Guía del DOT Podría Redundar en un Mejor Acceso para las Personas con Conocimientos Limitados de Inglés GAO-06-185 Éste es un trabajo del Gobierno de los Estados Unidos y no está sujeto a la protección de los de... |
| Date Nov. 2, 2005 |
Report No. GAO-06-187 |
Title
Văn Phòng Kế Toán Chính Phủ Hoa Kỳ GAO
Tháng 11 năm 2005 Tóm Lược Báo Cáo bằng tiếng Việt DỊCH VỤ DI CHUYỂN
Việc Phân Phối và Giám Thị tốt hơn có thể đưa đến Việc Tiếp Cận Được Cải Tiến dành cho Dân Chúng có Khả Năng Anh Ngữ Giới Hạn GAO-06-187 Đây là tài liệu của chính phủ Hoa Kỳ không phải chịu việc ... |
| Date Oct. 31, 2005 |
Report No. GAO-06-81SP |
Title
United States Government Accountability Office GAO
December 2005 Report to Congressional Requesters FAIR HOUSING Annotated Complainant Survey GAO-06-81SP a Annotated Complainant Survey A recent GAO report assessed the thoroughness of the process used by the Department of Housing and Urban Development (HUD) to resolve complaints of housing discrimination (GAO-06-79). As part of that study, GAO did ... |
| Date Oct. 31, 2005 |
Report No. GAO-06-79 |
Title
United States Government Accountability Office GAO
October 2005 Report to Congressional Requesters FAIR HOUSING HUD Needs Better Assurance That Intake and Investigation Processes Are Consistently Thorough GAO-06-79 a October 2005 FAIR HOUSING Highlights
Highlights of GAO-06-79, a report to congressional requesters Accountability Integrity Reliability HUD Needs Better Assurance That Intake and Inve... |
| Date Oct. 20, 2005 |
Report No. GAO-06-201T |
Title
United States Government Accountability Office GAO
For Release on Delivery Expected at 10 a.m. EDT October 20, 2005 Testimony Before the Committee on Veterans’ Affairs, U.S. Senate VETERANS AFFAIRS The Role of the Chief Information Officer in Effectively Managing Information Technology
Statement of Linda D. Koontz, Director Information Management Issues GAO-06-201T October 20, 2005 VETERANS AFFA... |
