| Date |
Report No. |
Title |
| Date May 26, 2004 |
Report No. GAO-04-614 |
Title
United States General Accounting Office GAO
May 2004 Report to Congressional Requesters HUMAN CAPITAL Senior Executive Performance Management Can Be Significantly Strengthened to Achieve Results GAO-04-614 a May 2004 HUMAN CAPITAL Senior Executive Performance Management Can Be Significantly Strengthened to Achieve Results Highlights of GAO-04-614, a report to congressional requesters Congress and ... |
| Date March 31, 2004 |
Report No. GAO-04-566 |
Title
United States General Accounting Office GAO
March 2004 Report to the Chairman, Subcommittee on Oversight and Investigations, Committee on Veterans’ Affairs, House of Representatives VA HEALTH CARE Improved Screening of Practitioners Would Reduce Risk to Veterans GAO-04-566 March 2004 VA HEALTH CARE Improved Screening of Practitioners Would Reduce Risk to Veterans Highlights of GAO-04-566, a repo... |
| Date March 31, 2004 |
Report No. GAO-04-625T |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. EST Wednesday, March 31, 2004 Testimony Before the Subcommittee on Oversight and Investigations, Committee on Veterans’ Affairs, House of Representatives VA HEALTH CARE Veterans at Risk from Inconsistent Screening of Practitioners
Statement of Cynthia A. Bascetta Director, Health Care—Veterans’ Health ... |
| Date March 1, 2004 |
Report No. GAO-04-546G |
Title
United States General Accounting Office GAO
March 2004 HUMAN CAPITAL A Guide for Assessing Strategic Training and Development Efforts in the Federal Government GAO-04-546G a Preface One of the most important management challenges facing federal agencies is the need to transform their cultures to help change the way that government does business in the 21st century. Federal agencies must continue t... |
| Date Feb. 25, 2004 |
Report No. GAO-04-479T |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. EST Wednesday, February 25, 2004 Testimony
Before Subcommittees of the Senate Committee on Governmental Affairs and the House Committee on Government Reform HUMAN CAPITAL Preliminary Observations on Proposed DHS Human Capital Regulations
Statement of David M. Walker Comptroller General of the United States G... |
| Date Feb. 9, 2004 |
Report No. GAO-04-344 |
Title
United States General Accounting Office GAO
February 2004 Report to the Ranking Minority Member, Committee on Armed Services, House of Representatives DOD PERSONNEL CLEARANCES DOD Needs to Overcome Impediments to Eliminating Backlog and Determining Its Size GAO-04-344 February 2004 DOD PERSONNEL CLEARANCES DOD Needs to Overcome Impediments to Eliminating Backlog and Determining Its Size Highlights... |
| Date Jan. 23, 2004 |
Report No. GAO-04-83 |
Title
United States General Accounting Office GAO
January 2004 Report to Congressional Requesters HUMAN CAPITAL Implementing Pay for Performance at Selected Personnel Demonstration Projects GAO-04-83 a January 2004 HUMAN CAPITAL Implementing Pay for Performance at Selected Personnel Demonstration Projects Highlights of GAO-04-83, a report to congressional requesters There is a growing understanding that... |
| Date Dec. 11, 2003 |
Report No. GAO-04-39 |
Title
United States General Accounting Office GAO
December 2003 Report to Congressional Requesters HUMAN CAPITAL Key Principles for Effective Strategic Workforce Planning GAO-04-39 a December 2003 HUMAN CAPITAL Key Principles for Effective Strategic Workforce Planning Highlights of GAO-04-39, a report to congressional requesters The federal government is in a period of profound transition and faces an a... |
| Date Nov. 20, 2003 |
Report No. GAO-04-285T |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. EST Thursday, November 20, 2003 Testimony Before the Committee on Government Reform, House of Representatives AVIATION SECURITY Efforts to Measure Effectiveness and Strengthen Security Programs
Statement of Cathleen A. Berrick, Director, Homeland Security and Justice GAO-04-285T November 2003 AVIATION SECURI... |
| Date Oct. 20, 2003 |
Report No. GAO-04-85 |
Title
United States General Accounting Office GAO
October 2003 Report to the Subcommittee on Legislative Branch, Committee on Appropriations, U.S. Senate GOVERNMENT PRINTING OFFICE Advancing GPO’s Transformation Effort through Strategic Human Capital Management GAO-04-85 a October 2003 GOVERNMENT PRINTING OFFICE Advancing GPO’s Transformation Effort through Strategic Human Capital Management Highlig... |
| Date Aug. 29, 2003 |
Report No. GAO-03-790 |
Title
United States General Accounting Office GAO
August 2003 Report to Congressional Requesters EMPLOYMENT DISPUTES Recommendations to Better Ensure That Securities Arbitrators Are Qualified GAO-03-790 August 2003 EMPLOYMENT DISPUTES Recommendations to Better Ensure That Securities Arbitrators Are Qualified Highlights of GAO-03-790, a report to congressional requesters Employees in the securities indus... |
| Date May 22, 2003 |
Report No. GAO-03-779R |
Title
Comptroller General of the United States United States General Accounting Office Washington, DC 20548 May 22, 2003 The Honorable George V. Voinovich Chairman The Honorable Richard J. Durbin Ranking Minority Member Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia Committee on Governmental Affairs United States Senate The Honorable Jo Ann Davis ... |
| Date April 8, 2003 |
Report No. GAO-03-637T |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 9:30 a.m. EDT Tuesday, April 8, 2003 Testimony
Before Congressional Subcommittees HUMAN CAPITAL Building on the Current Momentum to Address High-Risk Issues
Statement of David M. Walker Comptroller General of the United States GAO-03-637T a April 8, 2003 HUMAN CAPITAL
Highlights of GAO-03-637T, testimony before congres... |
| Date March 14, 2003 |
Report No. GAO-03-488 |
Title
United States General Accounting Office GAO
March 2003 Report to Congressional Requesters RESULTS-ORIENTED CULTURES Creating a Clear Linkage between Individual Performance and Organizational Success GAO-03-488 a March 2003 RESULTS-ORIENTED CULTURES Creating a Clear Linkage between Individual Performance and Organizational Success Highlights of GAO-03-488, a report to congressional requesters The f... |
| Date Feb. 14, 2003 |
Report No. GAO-03-394 |
Title
United States General Accounting Office GAO
February 2003 Report to the Chairman and Ranking Minority Member, Committee on Finance, U.S. Senate TAX ADMINISTRATION IRS and TIGTA Should Evaluate Their Processing of Employee Misconduct under Section 1203 GAO-03-394 February 2003 TAX ADMINISTRATION IRS and TIGTA Should Evaluate Their Processing of Employee Misconduct under Section 1203 Highlights of G... |
| Date Sept. 27, 2002 |
Report No. GAO-02-966 |
Title
United States General Accounting Office GAO
September 2002 Report to Congressional Subcommittees RESULTS-ORIENTED CULTURES Using Balanced Expectations to Manage Senior Executive Performance GAO-02-966 a United States General Accounting Office September 2002 G A O
Accountability Integrity Reliability Highlights
Why GAO Did This Study
Effective performance management systems link individual performa... |
| Date July 15, 2002 |
Report No. GAO-02-940T |
Title
United States General Accounting Office GAO Testimony
Before the National Commission on the Public Service For Release on Delivery Expected at 2:00 p.m. EDT Monday, July 15, 2002 MANAGING FOR RESULTS Using Strategic Human Capital Management to Drive Transformational Change
Statement of David M. Walker, Comptroller General of the United States GAO-02-940T Chairman Volcker and Members of the Nationa... |
| Date July 17, 2001 |
Report No. GAO-01-965T |
Title
United States General Accounting Office GAO Testimony
Before the Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia, Committee on Governmental Affairs, U.S. Senate For Release on Delivery Expected at 2:30 p.m., EST Tuesday July 17, 2001 HUMAN CAPITAL Taking Steps to Meet Current and Emerging Human Capital Challenges
Statement of David M. Walker Comptrol... |
| Date Aug. 22, 2000 |
Report No. GGD-00-161 |
Title
United States General Accounting Office GAO
August 2000 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives CUSTOMER SERVICE Human Capital Management at Selected Public and Private Call Centers GAO/GGD-00-161 United States General Accounting Office Washington, D.C. 20548 General Government Division B-282816 August 22, 2000 The Honorable Amo Houg... |
| Date June 30, 2000 |
Report No. GGD-00-156R |
Title
United States General Accounting Office Washington, DC 20548 General Government Division B-285569 June 30, 2000 The Honorable Fred Thompson Chairman The Honorable Joseph I. Lieberman Ranking Member Committee on Governmental Affairs United States Senate Subject: Observations on the Office of Personnel Management’s Fiscal Year 1999 Performance Report and Fiscal Year 2001 Performance Plan As you re... |
| Date May 23, 2000 |
Report No. GGD-00-132R |
Title
United States General Accounting Office Washington, D.C. 20548 General Government Division B-284779 May 23, 2000 The Honorable Judy Biggert House of Representatives Subject: Immigration and Naturalization Service: Information on the Disposition of Naturalization Cases and on Courtesy as a Factor in Employee Performance Appraisals Dear Ms. Biggert: At our meeting with you on February 2, 2000, you r... |
| Date April 28, 2000 |
Report No. GGD-00-81 |
Title
United States General Accounting Office GAO
April 2000 Report to Congressional Requesters TAX ADMINISTRATION IRS’ Implementation of the Restructuring Act’s Personnel Flexibility Provisions GAO/GGD-00-81 United States General Accounting Office Washington, D.C. 20548 General Government Division B-284218 April 28, 2000 The Honorable Bill Archer Chairman, Committee on Ways and Means House of Repre... |
| Date April 12, 2000 |
Report No. GGD-00-75BR |
Title
United States General Accounting Office GAO
April 2000 Briefing Report to Congressional Requesters D.C. COURTS Implementation of Personnel Policies Requires Further Attention From the Courts’ Leadership GAO/GGD-00-75BR United States General Accounting Office Washington, D.C. 20548 General Government Division B-284121 April 12, 2000 The Honorable Ernest J. Istook, Jr. Chairman, Subcommittee on th... |
| Date Feb. 28, 2000 |
Report No. GGD-00-71R |
Title
United States General Accounting Office Washington, D.C. 20548 General Government Division B-284741 February 28, 2000 The Honorable William V. Roth, Jr. Chairman, Committee on Finance United States Senate Subject: IRS Restructuring Act Implementation This letter responds to your information request made following the Committee’s February 2, 2000, hearing on the status of IRS’ efforts to implem... |
| Date Dec. 1, 1999 |
Report No. SP-00-3 |
Title
United .G-o,. ” States Geneia! ‘, Accounting . Office December 1999 ‘Performance .:, Appraisal ,System ’ for AdtiinistikatiVe J Professional and SUpport Staff ’Y \ Contents I~t-oducti~~ ,;+’ .. ,,’ :’ ” i ; ‘. .’ ’ .: ,’ *j .’ : j, -,, ,.‘;:, 2 (,’
,Chapter Purpose: of the Performance~‘Appraisal Descript&n,@the System, _’ Contei-& &This JVl~~al :, j Super-sessio... |
| Date Dec. 1, 1999 |
Report No. 163101 |
Title
-_ ” ‘- v vpited St&es General Accoynting Office GAO I
. December , 1999 Performance Appraisal System for Band I; II, and III Employees Contents i Introduction, ,, ,,. j i ,y, .’ 1
/ Purpose*,of the Performance Appraisal System Contents of .This Manual Supersession ’ 1 ,_ Setting and Communicating Expectations Monitoring Performance and Providing Feedback Conducting the Appraisal Session 3... |
| Date Oct. 14, 1999 |
Report No. GGD-00-1 |
Title
United States General Accounting Office GAO
October 1999 Report to the Chairman, Committee on Ways and Means, and the Chairman, Subcommittee on Oversight, House of Representatives IRS EMPLOYEE EVALUATIONS Opportunities to Better Balance Customer Service and Compliance Objectives GAO/GGD-00-1 United States General Accounting Office Washington, D.C. 20548 General Government Division B-281902 October... |
| Date July 22, 1999 |
Report No. T-GGD/AIMD-99-255 |
Title
United States General Accounting Office GAO
For Release on DeliveryS Testimony Before the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives Expected at
10:00 a.m. EDT on Thursday July 22, 1999 /l NT RS I1IANACI El MENT MVlNAt Formidable Challenges Confront IRS as It Attempts to Modernize
Statement of James R. White, Director Tax Policy and Administration Issues Gener... |
| Date April 15, 1999 |
Report No. T-GGD/AIMD-99-138 |
Title
United States General Accounting Office GAO
For Release on Delivery 2:00 p.m. EDT Thursday April 15, 1999 Testimony
Before the Subcommittee on Government Management, Information, and Technology; and the Subcommittee on National Economic Growth, Natural Resources and Regulatory Affairs, Committee on Government Reform House of Representatives IRS MANAGEMENT Business and Systems Modernization Pose Ch... |
| Date March 25, 1999 |
Report No. T-HEHS-99-77 |
Title
GAO
For Release on Delivery Expected at 10:00 a.m. Thursday, March 25, 1999 United States General Accounting Office Testimony Before the Subcommittee on Benefits, Committee on Veterans Affairs, House of Representatives VETERANS BENEFITS ADMINISTRATION Progress Encouraging, but Challenges Still Remain
Statement of Cynthia A. Bascetta, Associate Director Veterans Affairs and Military Health Care... |
| Date Nov. 30, 1998 |
Report No. GGD-99-11 |
Title
United States General Accounting Office GAO
November 1998 Report to the Chairman of the Committee on Ways and Means and the Chairman of the Subcommittee on Oversight, House of Representatives IRS PERSONNEL ADMINISTRATION Use of Enforcement Statistics in Employee Evaluations GAO/GGD-99-11 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-279232 Novembe... |
| Date Sept. 4, 1998 |
Report No. GGD-98-162 |
Title
United States General Accounting Office GAO
September 1998 Report to the Chairman, Subcommittee on Civil Service, Committee on Government Reform and Oversight, House of Representatives PERFORMANCE MANAGEMENT Aligning Employee Performance With Agency Goals at Six Results Act Pilots GAO/GGD-98-162 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-275942... |
| Date April 30, 1998 |
Report No. GGD-98-92 |
Title
United States General Accounting Office GAO
April 1998 Report to the Chairman, Committee on Veterans’ Affairs, House of Representatives; and the Honorable Tim Hutchinson, U.S. Senate VETERANS HEALTH ADMINISTRATION Performance and Conduct Issues Involving Senior Managers at VA Medical Centers GAO/GGD-98-92 GAO United States General Accounting Office Washington, D.C. 20548 General Government Divis... |
| Date March 20, 1998 |
Report No. T-NSIAD-98-126 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 9:00 a.m. CST Friday, March 20, 1998 Testimony
Before the Subcommittee on Readiness and Military Personnel, Committee on National Security, House of Representatives MILITARY READINESS Observations on Personnel Readiness in Later Deploying Army Divisions
Statement of Mark E. Gebicke, Director, Military Operations and Ca... |
| Date March 18, 1998 |
Report No. T-NSIAD-98-124 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 3 p.m., EDT Wednesday, March 18, 1998 Testimony
Before the Subcommittee on Military Readiness, Committee on National Security, House of Representatives MILITARY READINESS Congress Needs Better Tools for Effective Oversight
Statement of Mark E. Gebicke, Director, Military Operations and Capabilities Issues, National Sec... |
| Date March 12, 1998 |
Report No. T-GGD-98-78 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:30 a.m., EST Thursday Mar. 12, 1998 Testimony
Before the Senate Committee on Governmental Affairs IRS PERSONNEL FLEXIBILITIES An Opportunity to Test New Approaches
Statement of Michael Brostek Associate Director, Federal Management and Workforce Issues General Government Division GAO/T-GGD-98-78 Summary IRS Personne... |
| Date Oct. 1, 1997 |
Report No. SP-98-132 |
Title
United States General Accounting Office GAO October 1997 PerforInance Appraisal System for Administratiyp Professional and ’ ‘Support .Staff . Contents Chapter 1 Overview of the Performance Appraisal System Purpose of the Performance Appraisal System Desciption of the System Performance Dimension Standards 5 5 7 Chapter 2 The Performance Management Cycle Selecting Dimensions Setting and Commun... |
| Date Oct. 1, 1997 |
Report No. SP-134 |
Title
United States GeneralAccounting Office GAO
0-. October 1997 Performance Apprtisal System for ’ Band I, II, and III Employees i Iritroduction
c Purpose of the Performance Appraisal
l The primary purpose of the Performance Appraisal System for Band I, II, and III Employees is to provide a systematic and uniform method to evaluate the job performance of GAO evaluators and evaluator-related speciali... |
| Date April 30, 1997 |
Report No. RCED-97-146R |
Title
A0
- United States General Accounting Office Washington, D.C. 20548 Resources, Community, Economic Development and Division B-276766 April 30, 1997 The Honorable George E. Brown, Jr. Ranking Minority Member Committee on Science House of Representatives Subject: Deuartment of Energv: Onnortunitv for Enhanced Oversight of Major Svstem Acauisitions Dear Mr. Brown: On March 6, 1997, we testified befor... |
| Date Oct. 31, 1996 |
Report No. NSIAD-97-22BR |
Title
United States General Accounting Office GAO
October 1996 Briefing Report to the Chairman, Committee on Government Affairs, U.S. Senate ACQUISITION REFORM Implementation of Title V of the Federal Acquisition Streamlining Act of 1994 G A O years
1921 - 1996 GAO/NSIAD-97-22BR GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-2742... |
| Date Sept. 6, 1996 |
Report No. OSI-96-7R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 Office of Special Investigations B-265804 September 6, 1996 The Honorable Charles E. Grassley Chairman, Subcommittee on Administrative Oversight and the Courts Committee on the Judiciary United States Senate Dear Mr. Chairman: On July 31, 1995, you expressed concern about a complaint raised by an individual, formerly with the Child... |
| Date July 25, 1996 |
Report No. T-NSIAD-96-213 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m., EDT Thursday, July 25, 1996 Testimony
Before the Subcommittee on Procurement, Exports and Business Opportunities, Committee on Small Business, House of Representatives U.S. EXPORT ASSISTANCE CENTERS Customer Service Enhanced, But Potential to Improve Operations Exists
Statement of JayEtta Z. Hecker, Associa... |
| Date June 27, 1996 |
Report No. GGD-96-85R |
Title
GAO United States General Accounting Offke Washington, D.C. 20548 General Government Division R-265788 June 27, 1996 The Honorable Ed Pastor Chairman, Congressional Hispanic Caucus House of Representatives Dear Mr. Chairman: This letter responds to your July 7, 1995, request that we provide statistical information on Hispanic employment at selected executive departments. More specifically, we were... |
| Date April 15, 1996 |
Report No. NSIAD-96-102 |
Title
United States General Accounting Office GAO
April 1996 Report to Congressional Committees ACQUISITION MANAGEMENT Fiscal Year 1995 Waivers of Acquisition Workforce Requirements G A O years
1921 - 1996 GAO/NSIAD-96-102 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-271073 April 15, 1996 The Honorable Strom Thurmond Chairman T... |
| Date Sept. 18, 1995 |
Report No. GGD-95-221BR |
Title
United States General Accounting Office GAO
September 1995 Briefing Report to the Ranking Minority Member, Subcommittee on Civil Service, Committee on Government Reform and Oversight, House of Representatives FEDERAL PERSONNEL MANAGEMENT Views on Selected NPR Human Resource Recommendations GAO/GGD-95-221BR GAO United States General Accounting Office Washington, D.C. 20548 General Government Divisi... |
| Date July 7, 1995 |
Report No. HEHS-95-121 |
Title
United States General Accounting Office GAO
JULY 1995 Report to Ranking Minority Member, Committee on Veterans’ Affairs, U.S. Senate VA HEALTH CARE Physician Peer Review Identifies Quality of Care Problems but Actions to Address Them Are Limited GAO/HEHS-95-121 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-254062 July 7, 1995 ... |
| Date May 1, 1995 |
Report No. OIMC-95-8 |
Title
United States General Accounting Office GAO
May 1995 Framework for Implementation: Job Process Reengineering GAO/OIMC-95-8 1. Introduction This document details the strategic framework and the roles and responsibilities of the key teams and players identified in the framework. It will enable GAO to successfully implement the process reforms proposed by the Job Management Process Owners and approve... |
| Date April 21, 1995 |
Report No. GGD-95-91R |
Title
: GA8 United States General Accounting Office Washington, D.C. 20548 General Government Division B-260243 April 21, 1995 H. Smith The Honorable Christopher House of Representatives Dear Mr. Smith: This letter responds to your request that we (1) examine the extent to which selected federal agencies have incorporated customer satisfaction into their strategic plans and/or mission statements; (2) as... |
| Date March 1, 1995 |
Report No. GGD-95-103R |
Title
GAO United States General Accounting Offlce Washington, D.C. 20548 General Government Division B-260227 March 1, 1995 The Honorable Jesse A. Helms Chairman The Honorable Claiborne Pell Ranking Minority Member Committee on Foreign Relations United States Senate The Honorable Benjamin A. Gilman Chairman The Honorable Lee Hamilton Ranking Minority Member Committee on International Relations House of ... |
| Date Nov. 30, 1994 |
Report No. T-GGD-95-46 |
Title
United States General Accounting OMce GAO
For Release Delivery on Expectedat 9:30 a.m.EST
Wednesday Testimony
Beforethe Subcommittee FederalServices, on PostOffice, and Civil Service U.S. Senate U.S. POSTAL SERVICE
1 November30,1994 The Stateof Labor-Management Relations
Statement Michael E. Motley of Associate Director,Government Business Operations Issues GeneralGovernment Division 1 GAOtT-GGD-9... |
