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General Services Administration: Better Data and Oversight Needed to Improve Construction Management

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Report Type Reports and Testimonies
Report Date June 27, 1994
Report No. GGD-94-145
Subject
Summary:

The General Services Administration's (GSA) construction program continues to be plagued by major problems. Construction contracts experience substantial cost growth; many contract changes that contribute to cost growth are authorized to overcome design and planning problems; and incomplete and inaccurate data--combined with a lack of criteria for measuring and evaluating cost-growth--impede effective program oversight. These problems are not new. In fact, GSA has been criticized repeatedly for problems linked to the management and administration of contract modifications. GSA has tried to improve the management of the construction program and avoid some of the problems that have contributed to contract modifications. Without sustained attention to better design and planning and improved data, however, GSA can expect to continue to experience huge cost increases on its contracts and will not be in a good position to head off problems before they occur.

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