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GAO Reports by subject "Surveys"

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Date Report No. Title
Date March 14, 1996 Report No. GGD-96-75 Title

Manufacturing Extension Programs: Manufacturers' Views About Delivery and Impact of Services

United States General Accounting Office GAO March 1996 Report to the Chairwoman Subcommittee on Technology Committee on Science House of Representatives MANUFACTURING EXTENSION PROGRAMS Manufacturers’ Views About Delivery and Impact of Services G A O years 1921 - 1996 GAO/GGD-96-75 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-261875 March 14, 1...
Date March 8, 1996 Report No. GGD-96-71R Title

Government Operations: Circuit Bias Task Force Reports

GAO United States General Accounting Office. Washington, D.C. 20548 General Government Division B-271074 March 8,1996 The Honorable Charles E. Grassley Chairman, Subcommittee on Administrative Oversight and the Courts Committee on the Judiciary United States Senate Dear Mr. Chairman: This letter responds to your May 4,1995, request that we review the methodology of any final draft or published rep...
Date Jan. 11, 1996 Report No. RCED-96-47 Title

Measuring Performance: The Advanced Technology Program and Private-Sector Funding

United States General Accounting Office GAO January 1996 Report to the Ranking Minority Member, Committee on Science, House of Representatives MEASURING PERFORMANCE The Advanced Technology Program and Private-Sector Funding GAO/RCED-96-47 GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, and Economic Development Division B-270551 January 11, 1996 The Honorabl...
Date Dec. 20, 1995 Report No. GGD-96-30 Title

U.S. Postal Service: New Focus on Improving Service Quality and Customer Satisfaction

United States General Accounting Office GAO December 1995 Report to Congressional Requesters U.S. POSTAL SERVICE New Focus on Improving Service Quality and Customer Satisfaction GAO/GGD-96-30 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249787 December 20, 1995 The Honorable John M. McHugh Chairman, Subcommittee on the Postal Service Committee on...
Date Oct. 25, 1995 Report No. T-GGD-96-37 Title

Decennial Census: Fundamental Design Decisions Merit Congressional Attention

United States General .Accounting OiTce I=v6p 1‘GAO .- Testimony Before the Subcommittee on National Secutity, International Affairs, and Criminal Justice , Car u-nitteeon Govemmex Reform and Oversight House of Representatives DECENNIAL CENSUS Fllndamenla! rks@l Decisions Merit Congressional Attention , Statementof L. Nye Stevens Director, Federal Management and Workforce Issues General Gove nme...
Date Sept. 29, 1995 Report No. HEHS-95-201 Title

Health Care: Employers and Individual Consumers Want Additional Information on Quality

United States General Accounting Office GAO September 1995 Report to the Ranking Minority Member, Committee on Labor and Human Resources, U. S. Senate HEALTH CARE Employers and Individual Consumers Want Additional Information on Quality GAO/HEHS-95-201 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-257441 September 29, 1995 The H...
Date Sept. 29, 1995 Report No. GGD-95-192 Title

Equal Employment Opportunity: NIH's Handling of Alleged Sexual Harassment and Sex Discrimination Matters

United States General Accounting Office GAO September 1995 Report to the Honorable William L. Clay, House of Representatives EQUAL EMPLOYMENT OPPORTUNITY NIH’s Handling of Alleged Sexual Harassment and Sex Discrimination Matters GAO/GGD-95-192 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260247 September 29, 1995 The Honorable William L. Clay H...
Date Sept. 29, 1995 Report No. GGD-95-242 Title

Foreign Direct Investment: Review of Commerce Department Reports and Data-Sharing Activities

United States General Accounting Office GAO September 1995 Report to Congressional Requesters FOREIGN DIRECT INVESTMENT Review of Commerce Department Reports and Data-Sharing Activities GAO/GGD-95-242 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259956 September 29, 1995 The Honorable Larry Pressler Chairman, Committee on Commerce, Science, and T...
Date Aug. 15, 1995 Report No. GGD-95-213 Title

Merit Systems Protection Board: Mission Performance, Employee Protections, and Working Environment

United States General Accounting Office GAO August 1995 Report to the Ranking Minority Member, Committee on Governmental Affairs, U.S. Senate MERIT SYSTEMS PROTECTION BOARD Mission Performance, Employee Protections, and Working Environment GAO/GGD-95-213 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249151 August 15, 1995 The Honorable John Glenn ...
Date July 31, 1995 Report No. HEHS-95-179R Title

Justice and Law Enforcement: Treatment of Hardcore Cocaine Users

(3AO United States General Accounting Office Washington, D.C. 20548 Health, Education and Human Services Division B-261705 July 31, 1995 The Honorable William F. Clinger, Jr. Chairman, Committee on Government Reform and Oversight House of Representatives The Honorable Cardiss Collins House of Representatives The Honorable Henry A. Waxman House of Representatives Illicit drug use, particularly coca...
Date July 27, 1995 Report No. T-HEHS-95-224 Title

Medicare: Enhancing Health Care Quality Assurance

United States General Accounting Ofike GAO For Release on Delivery Expectedat 10100 a.m., Thursday,July 27, 1995 Testimony Before the Subcommitteeon Health, Committee on Ways and Means, and Subcommitteeon Health and Environment, Committee on Commerce,House of Representatives MEDICARE Enhancing Health Care Quality Assurance Statementof Carlotta C. Joyner, AssociateDirector FederalHealth Care Delive...
Date July 18, 1995 Report No. T-GGD-95-207 Title

Tax Compliance: 1994 Taxpayer Compliance Measurement Program

United States General Accounting I OfTice Testimony Before the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives For Release on Delivery Expected at 1O:OO am Tuesday July 18, 1995 TAX COMPLIANCE 1994 Taxpayer Compliance Measurement Program Statement of Jennie S. Stathis, Director Tax Policy and Administration Issues General Government Division GAO/T-GGD-95-207 P Mada...
Date July 14, 1995 Report No. RCED-95-244R Title

Business, Industry, and Consumers: Minority-Owned Firms' Access to Surety Bonds

GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, Economic Development and Division B-261950 July 14, 1995 The Honorable Kweisi Mfume House of Representatives Dear Mr. Mfume: We recently reported on the results of our survey of construction firms’ experiences in getting surety bonds.’ We compared the experiences of minority-owned2 and womenowned firms wit...
Date June 26, 1995 Report No. RCED-95-173FS Title

Small Business: Construction Firms' Access to Surety Bonds

United States General Accounting Office GAO June 1995 Fact Sheet for Congressional Committees SMALL BUSINESS Construction Firms’ Access to Surety Bonds GAO/RCED-95-173FS GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, and Economic Development Division B-261207 June 26, 1995 The Honorable Christopher S. Bond Chairman The Honorable Dale Bumpers Ranking Mino...
Date June 26, 1995 Report No. RCED-95-173S Title

Small Business: Responses to Survey on Construction Firms' Access to Surety Bonds

United States General Accounting Offke GAO June 1995 Supplement to .Fact Sheet for Congressional Comdttees Access to Surety Bonds Foreword Federal law currently requires contractors to provide assurance-in the form of a surety bond-that federal construction contracts will be completed and that the contractors’ employees and suppliers will be paid. Most state and local governments and some privat...
Date April 18, 1995 Report No. GGD-95-79 Title

Federal Quality Management: Strategies for Involving Employees

United States General Accounting Office GAO April 1995 Report to the Director, Office of Personnel Management FEDERAL QUALITY MANAGEMENT: Strategies for Involving Employees GAO/GGD-95-79 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249779 April 18, 1995 The Honorable James B. King Director, Office of Personnel Management Dear Mr. King: Quality Ma...
Date March 31, 1995 Report No. NSIAD-95-58 Title

DOD Service Academies: Update on Extent of Sexual Harassment

United States General Accounting Office GAO March 1995 Report to Congressional Requesters DOD SERVICE ACADEMIES Update on Extent of Sexual Harassment GAO/NSIAD-95-58 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-259415 March 31, 1995 The Honorable Strom Thurmond Chairman The Honorable Sam Nunn Ranking Minority Member Commi...
Date March 6, 1995 Report No. GGD-95-36FS Title

Bankruptcy Professional Fees: Guidelines for Reviewing Fee Applications

United States General Accounting Office GAO March 1995 Fact Sheet for the Ranking Minority Member, Subcommittee on Commercial and Administrative Law, Committee on the Judiciary, House of Representatives BANKRUPTCY PROFESSIONAL FEES Guidelines for Reviewing Fee Applications GAO/GGD-95-36FS GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259365 March ...
Date Feb. 23, 1995 Report No. T-HEHS-95-92 Title

Medicare Secondary Payer Program: Actions Needed to Realize Savings

United States General hxounting Office GAO For Releaseon Ddivery Expectedat 9: TOa.m. Thursday February13. 19Yj Testimony Before the Subcommittee on Health Committee on Ways and Means U.S. House of Representatives MEDICARE SECONDARY PAYER PROGRAM Actions Neededto Realize Savings Statement of Sarah F. Jaggar, Director Health Financing and Policy Issues Health, Education, and Human Services Division...
Date Feb. 21, 1995 Report No. RCED-95-93R Title

Agriculture and Food: Farm Bill Issues

GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, Economic Development and Division B-260185 February 21, 1995 The Honorable Richard G. Lugar Chairman The Honorable Patrick J. Leahy Ranking Minority Member Committee on Agriculture, Nutrition, and Forestry United States Senate To determine what changes the food and agriculture sector would like to see incorpor...
Date Dec. 30, 1994 Report No. HEHS-95-20 Title

Child Care: Child Care Subsidies Increase Likelihood That Low-Income Mothers Will Work

United States General Accounting Office GAO December 1994 Report to the Congressional Caucus for Women’s Issues, House of Representatives CHILD CARE Child Care Subsidies Increase Likelihood That Low-Income Mothers Will Work GAO/HEHS-95-20 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-256750 December 30, 1994 The Honorable Patr...
Date Dec. 30, 1994 Report No. GGD-95-39 Title

Tax Compliance: Status of the Tax Year 1994 Compliance Measurement Program

United States General Accounting Office GAO December 1994 Report to the Joint Committee on Taxation, U.S. Congress TAX COMPLIANCE Status of the Tax Year 1994 Compliance Measurement Program GAO/GGD-95-39 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259285 December 30, 1994 The Honorable Daniel Patrick Moynihan Chairman The Honorable Sam Gibbons Ac...
Date Dec. 28, 1994 Report No. GGD-95-53R Title

Government Operations: Management of Census Activities

GAO United States General Accounting OfTice Washington, D.C. 20548 General Government Division B-259781 December 28, 1994 The Honorable Thomas C. Sawyer Chairman, Subcommittee on Census, Statistics and Postal Personnel Committee on Post Office and Civil Service House of Representatives Dear Mr. Chairman: This letter presents the results of our review of two key management issues at the Bureau of t...
Date Dec. 23, 1994 Report No. HEHS-95-14 Title

Veterans' Health Care: Veterans' Perceptions of VA Services and VA's Role in Health Care Reform

United States General Accounting Office GAO December 1994 Report to the and Investigations, on Oversight Chairman, Subcommittee Committee on Veterans' Affairs, House of Representatives VETERANS' HEALTH CARE Veterans' Perceptions of VA Services and VAs Role in Health Care Reform GAO/HEHS-95-14 United States GAO Washington, D.C. 20548 Health, Education, and Human Services Division B-257442 December ...
Date Nov. 4, 1994 Report No. HEHS-95-16R Title

Education: College Savings Issues

‘i . GAO United S tates G e n e r a l Accounting O ffice Washington, D.C. 2 0 5 4 8 Health, Education a n d H u m a n Services Division B -254026 November 4, 1994 The Honorable Nancy Landon Kassebaum R a n k i n g M inority Member C o m m itte e o n L a b o r a n d H u m a n Resources Unite d S ta tes S e n a te The Honorable J a m e s M . Jeffords R a n k i n g M inority Member S u b c o m m i ...
Date Sept. 20, 1994 Report No. HEHS-94-179 Title

Veterans' Benefits: Lack of Timeliness, Poor Communication Cause Customer Dissatisfaction

United States General Accounting Office wz f64’ GAO September 1994 Report to the Chairman, Committee on Veterans’ Affairs, U.S. Senate VETERANS BENEFITS Lack of Timeliness, Poor Communication Cause Customer Dissatisfaction GAOAEHS-94-179 Notice: This is a reprint of a GAO report. GAO United States General Accounting OfXke Washington, D.C. 20648 Health, Education, and Human Services Division B-...
Date Sept. 9, 1994 Report No. GGD-94-181 Title

Federal Employment: How Government Jobs Are Viewed on Some College Campuses

.I&ited States General Accounting Office GAO September 1994 Report to Congressional Committees 5 FEi3ERvAL EMPLOYMENT Govemment Are Viewed on Some Cqllege Campuses GAO United States General Accounting Office Washington, DE. 20648 General Government Division B-258083 September 9, I994 The Honorable John Glenn Chairman The Honorable William V. Roth, Jr. Ranking Minority Member Committee on Governmen...
Date Aug. 9, 1994 Report No. NSIAD-94-180 Title

Industrial Base: Contractors Have Ability to Meet Requirements for Rations During Wartime

GAO/lWIAD-94-180 United States General Accounting Office Wahington, D.C. 20648 National Security and International Affairs Division B-257248 August 9, 1994 The Honorable Ronald V. Dellums chairman The Honorable Floyd D. Spence Ranking Minority Member Committee on Armed Services House of Representatives The Honorable John Spratt House of Representatives In response to a requirement by the House Com...
Date July 21, 1994 Report No. HEHS-94-214R Title

Health: Survey of Long-Term Care for the Elderly

GAO United States General Accounthu~ Office W~bin@.on, D.C. 20648 Health, Education and Eumat~ Services Divfsion B-256199 July 21, 1994 The Honorable William S. Cohen Ranking Minority Member Special Committee on Aging United States Senate Dear Senator Cohen: You asked us to obtain information to help inform congressional deliberations on long-term care reform issues. This letter summarizes the bri...
Date June 20, 1994 Report No. AIMD-94-137BR Title

Aviation Safety: FAA's Assessment of Pre-flight Service Technology Options

,. i GAO United States General Accounting Office Washington, D.C. 20648 Accounting and Iuformation Management Division B-2574io June 20,1994 The Honorable Frank R. Lautenberg Chairman The Honorable AIfonse M. D’ Amato Ranking Minority Member Subcommittee on Transportation and Related Agencies Committee on Appropriations United States Senate The Federal Aviation Administration’ (FAA) mission is...
Date April 20, 1994 Report No. T-HEHS-94-150 Title

Veterans' Health Care: Veterans' Perceptions of VA Services and Its Role in Health Care Reform

United States General Accounting: OfRe GAO Fbr Relcascon Delivery Expectedat 8:30 am. Wednesday.April 20,1994 Testimony Before the Subcommittee on Oversight and Investigations Committeeon Veterans’ Affairs, Houseof Representatives VETERANS’ HEALTH CARE Veterans’ Perceptionsof VA : Servicesand Its Role in Health : Care Reform Statementof David P. Baine Director, Federal Health Care Delivery I...
Date April 14, 1994 Report No. T-PEMD-94-20 Title

Long-Term Care: The Need for Geriatric Assessment in Publicly Funded Home and Community-Based Programs

United States Gene-1 Accounting OffIce Testimony Before the Subcommittee Aging, Committeeon Laborand on HumanResources, United StatesSenate For Releaseon Delivery Expmcd at IO:00 am., EDT ?hdY April t4,1994 LONG-TERM. CAFE The Need for Geriatric Assessment Publicly in FundedHome and Community-Based Progra-ms Statement Kwai-CheungGhan of IssueArea Director ProgramEvaluationand MethodologyDivision G...
Date April 13, 1994 Report No. OIMC-94-8 Title

Mission Support Project: Computer and Network Operations Survey Results

United States General Accounting Office /flL?70 GAO April 1994 Office of Information Communications Management and MISSION SUPPORT PROJECT Computer and Network Operations Survey Results G401’OiM(:-!)4-8 E United States General Accounting Office Washington, D.C. 205423 Offbx of Information and Communications Management April 13, 1994 Assistant Comptroller General Health, Education, and Human Serv...
Date March 7, 1994 Report No. RCED-94-75 Title

Federal Research: Interim Report on the Pilot Technology Access Program

H ..; _. :: / I., .. ,. .. ,, ,,. GAO United States General Accounting Office Washington, D.C. 20648 Resources, Community, Economic Development and Division /sa?7f B-255654 March 7,1994 Congressional Committees Several federal programs exist or are being proposed to bolster U.S. industries’ competitiveness. One ongoing program directed to help small businesses compete was created when the Congre...
Date Feb. 4, 1994 Report No. OIMC-94-7 Title

Special Publications: Videoconferencing Program Assessment Report

United States General Accounting Office GAO February 1994 0 1 Office of Information-Managem-ent andCommunications 199eVi eoconferencing Program Assessment Report 06 3 563 -ZI5q23q GAO/OIMC-94-7 Contents - Videoconferencing 4 Program Assessment Report Backgound Assessment Methodology Findings Outlook for the Future Appendix I: Video Conferencing Session Survey Appendix II: Video Conferencing Utiliz...
Date Feb. 3, 1994 Report No. T-NSIAD-94-111 Title

DOD Service Academies: Further Efforts Needed to Eradicate Sexual Harassment

United States General Accounting OfIke GAO For Release Delivery on Expectedat lo:30 a.m., EST Thursday, February3,1994 Testimony Before the Subcommittee on Force Requirements and Personnel, Committee on Armed Services, U.S. Senate DOD SERVICE ACADEMIES FurthGrEfforts Needed to Eradicate Sexual Harassment Statement by Mark E. Gebicke, Director, Military Operations and Capabilities Issues, National ...
Date Jan. 31, 1994 Report No. NSIAD-94-6 Title

DOD Service Academies: More Actions Needed to Eliminate Sexual Harassment

United States General Accounting Office GAO January 1994 Report to Congressional Requesters DOD SERVICE ACADEMIES More Actions Needed to Eliminate Sexual Harassment National Security and International Affairs Division B-254494 January 31,1994 The Honorable Sam Nunn Chairman, Committee on Armed Services United States Senate The Honorable John Glenn Chairman, Subcommittee on Military Readiness and D...
Date Jan. 24, 1994 Report No. PAB-94-1 Title

Employment: EEO Oversight Study of GAO's Employment of Persons with Disabilities

EEO Oversight Study of GAO’ Employment of s Persons with Disabilities January Personnel 24, 1994 Appeals Board Oflice of the Chair Charles A. Bowsher Comptroller General United States General Accounting Office Room 7OOOA 441 G Street, N-W. Washington, D.C. 20548 Dear Mr. Bowsher: The Honorable In 1990, pursuant to its statutory mandate to oversee equal employment opportunity at the General Accou...
Date Dec. 29, 1993 Report No. HRD-94-24 Title

Drug Use Among Youth: No Simple Answers to Guide Prevention

United States General Accounting Offke /row GAO December 1YY)Y Report to the Chairman, Subcommittee on Children, Family, Drugs, and Aicoholisin, Committee on Labor and Human Resources, U.S. Senate DRUG USE AMONG YOUTH No Simple Answers to Guide Prevention GAO/HRD-94-24 Notice: This is a reprint of a GAO report. United States General Accounting Office Washington, D.C. 20548 Human Resources Division...
Date Dec. 13, 1993 Report No. GGD-94-28 Title

Regulatory Burden: Recent Studies, Industry Issues, and Agency Initiatives

United States General Accounting Office GAO December 1993 Report to the Chairman, Committee on Banking, Housing, and Urban Affairs U.S. Senate REGULATORY BURDEN Recent Studies, Industry Issues, and Agency Initiatives GAO/GGD-94-28 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-254591 December 13,1993 The Honorable Donald W. Riegle, Jr. Chairman, Co...
Date Nov. 30, 1993 Report No. GGD-94-60R Title

Business, Industry, and Consumers: U.S. Patent and Trademark Office

tJniti states Accounting ’ GAO General Wurhington, General Offke D.C. 20548 Government Division B-255691 November 30, 1993 The Honorable Bruce Lehman Assistant Secretary and Commissioner of Patents and Trademarks U.S. Department of Commerce Dear Mr. Lehman: This letter responds to your request-for information on U.S. companies' views of the U.S. Patent and Trademark Office (U.S. PTO) compiled fo...
Date Oct. 28, 1993 Report No. 150180 Title

Government Operations: Views of Mid-Level Staff

United States General Accounting Offke Testimony Before the Committee on Government Operations, House of Representatives For Releaseon Delivery Expected at LO;00a.m.. EDT Thlrrsday, cktokr 28. 1993 Views of Mid-Level Staff Statementof Debra McKinney, Chair of GAO’ Mid-Level s Employees Council INTRODUCTION Good morning, Committee. Mr. Chairman and members of the I am My Name is Debra McKinney. a...
Date Oct. 14, 1993 Report No. GGD-94-3 Title

National Archives: A More Systematic Customer Focus Needed

United States General Accounting Office Washington, D.C. 20848 General Government Division B-249781 October 14, 1993 The Honorable John Glenn Chairman, Committee on Governmental Affairs United States Senate The Honorable Joseph I. Lieberman Chairman, Subcommittee on Regulation and Government Information Committee on Governmental Affairs United States Senate This report responds to the request of ...
Date Oct. 5, 1993 Report No. T-PEMD-94-4 Title

Drug Use Measurement: Strengths, Limitations, and Recommendations for Improvement

United States General Accounting Oflice GAO For Release on Delivery Expected at IO:00 a.m., EDT Tuesday, October 5, 1993 Testimony Before the Subcommittee on Legislation and National Security, Committee on Government Operations, House of Representatives 1 DRUG USE MEASUREMENT Strengths,Limitations, and Recommendations for Improvement Statement of Frederick Mulhauser, Assistant Director, Program Ev...
Date Oct. 1, 1993 Report No. PEMD-10.1.7 Title

Government Operations: Developing and Using Questionnaires

October 1993 Developing and Using Questionnaires GAOIPEMD-10.1.7 Preface GAO assists congressional decisionmakers in their decisionmaking process by furnishing analytical information on issues and options under consideration. Many diverse methodologies are needed to develop sound and timely answers to the questions that are posed by the Congress. To provide GAO evaluators with basic information ab...
Date Sept. 23, 1993 Report No. GGD-93-152BR Title

Federal Data Collection: Status of 1992 Agriculture and Economic Censuses and Future Challenges

__ .._._ . .-. -... _.._... ..-. - I’ttitcbt1 Sl;ttcb% ;lc*c-tbtttttittg .._-._ -._ .___ ._-_ .__^ .._- __ (;(brtcBt-;tl -I -...- --” _.__-.______ -__---- Ol’f’ic~c~ _.-.--_ -__--.----.-.- Nt,pi t~tIlt)c~r* I !)!):I FEDERAL DATA COLLECTION Status of 1992 Agriculture and Economic Censuses and Future Challenges 149970 GAS3 United States General Accounting OfFice Washington, D.C. 20548 Genera...
Date June 25, 1993 Report No. PEMD-93-18 Title

Drug Use Measurement: Strengths, Limitations, and Recommendations for Improvement

GAO June 1993 Report to the Chairman, Committee on Government Operationsi House of Representatives DRUG USE MEASUREMENT Strengths, Limitations, and Recommendations for Improvement GAOLPEMD-93-18 GAO United States General Accounting Office Washington, D.C. 20648 Program Evaluation and Methodology Division B-262047 June 25,1993 The Honorable John Conyers, Jr. Chairman, Committee on Government Operat...
Date May 21, 1993 Report No. HRD-93-24R Title

Employment: Athletic Department Profiles

8 I dGAO United States General Accounting Offke Washington, D.C. 20548 Human Resources Division B-248451 May 21, 1993 The Honorable Cardiss Collins Chairwoman, Subcommittee on Commerce, Consumer Protection, and Competitiveness Committee on Energy and Commerce House of Representatives Dear Madam Chairwoman: This responds to your March 1993 letter asking us to respond to concerns raised by a constit...
Date April 30, 1993 Report No. NSIAD-93-54 Title

Naval Academy: Gender and Racial Disparities

GAO Itcport to the Chairman., Committee on Armed Services, TIT. Senate S. NAVAL ACADEMY Gender and Racial Disparities National International Security and Division Affairs B-240866 April 30,1993 The Honorable Sam Nunn Chairman, Committee on Armed Services United States Senate Dear Mr. Chairman: In response to your request and that of the former Chairman of the Subcommittee on Manpower and Personnel...
Date April 26, 1993 Report No. GGD-93-31R Title

Government Operations: TQM Implementation at Transportation

GAO United States General Accounting Office Washington, D.C. 20648 General Government Division B-249779 April 26, 1993 Federico Pefia of Transportation The Honorable The Secretary Dear Mr. Secretary: I II 149018 Total Quality Management (TQM) is a management approach that strives to achieve continuous improvement of quality through organizationwide efforts based on facts and data. TQM also focuses...