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GAO Reports by subject "Performance management"

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Date Report No. Title
Date April 28, 2000 Report No. GGD-00-81 Title

Tax Administration: IRS' Implementation of the Restructuring Act's Personnel Flexibility Provisions

United States General Accounting Office GAO April 2000 Report to Congressional Requesters TAX ADMINISTRATION IRS’ Implementation of the Restructuring Act’s Personnel Flexibility Provisions GAO/GGD-00-81 United States General Accounting Office Washington, D.C. 20548 General Government Division B-284218 April 28, 2000 The Honorable Bill Archer Chairman, Committee on Ways and Means House of Repre...
Date April 10, 2000 Report No. T-GGD/AIMD-00-144 Title

IRS Modernization: Business Practice, Performance Management, and Information Technology Challenges

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. EDT Monday April 10, 2000 Testimony Before the Subcommittee on Government Management, Information, and Technology, Committee on Government Reform, House of Representatives IRS MODERNIZATION Business Practice, Performance Management, and Information Technology Challenges Statement of Margaret T. Wrightson Ass...
Date March 29, 2000 Report No. T-OCG-00-9 Title

Managing in the New Millennium: Shaping a More Efficient and Effective Government for the 21st Century

United States General Accounting Office GAO For Release on Delivery at 10:30 a.m. EST Wednesday March 29, 2000 Testimony Before the Committee on Governmental Affairs U.S. Senate MANAGING IN THE NEW MILLENNIUM Shaping a More Efficient and Effective Government for the 21st Century Statement of David M. Walker Comptroller General of the United States GAO/T-OCG-00-9 Statement Managing in the New Mille...
Date March 9, 2000 Report No. T-GGD-00-77 Title

Human Capital: Managing Human Capital in the 21st Century

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. EST Thursday March 9, 2000 Testimony Before the Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia Committee on Governmental Affairs U. S. Senate HUMAN CAPITAL Managing Human Capital in the 21st Century Statement of David M. Walker Comptroller General of the Unite...
Date Oct. 28, 1999 Report No. GGD-00-10 Title

Managing for Results: Strengthening Regulatory Agencies' Performance Management Practices

United States General Accounting Office GAO October 1999 Report to the Chairman, Committee on Banking and Financial Services, House of Representatives MANAGING FOR RESULTS Strengthening Regulatory Agencies’ Performance Management Practices GAO/GGD-00-10 United States General Accounting Office Washington, D.C. 20548 General Government Division B-281899 October 28, 1999 The Honorable James A. Leac...
Date Oct. 14, 1999 Report No. GGD-00-1 Title

IRS Employee Evaluations: Opportunities to Better Balance Customer Service and Compliance Objectives

United States General Accounting Office GAO October 1999 Report to the Chairman, Committee on Ways and Means, and the Chairman, Subcommittee on Oversight, House of Representatives IRS EMPLOYEE EVALUATIONS Opportunities to Better Balance Customer Service and Compliance Objectives GAO/GGD-00-1 United States General Accounting Office Washington, D.C. 20548 General Government Division B-281902 October...
Date Sept. 4, 1998 Report No. GGD-98-162 Title

Performance Management: Aligning Employee Performance With Agency Goals at Six Results Act Pilots

United States General Accounting Office GAO September 1998 Report to the Chairman, Subcommittee on Civil Service, Committee on Government Reform and Oversight, House of Representatives PERFORMANCE MANAGEMENT Aligning Employee Performance With Agency Goals at Six Results Act Pilots GAO/GGD-98-162 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-275942...
Date April 30, 1998 Report No. GGD-98-92 Title

Veterans Health Administration: Performance and Conduct Issues Involving Senior Managers at VA Medical Centers

United States General Accounting Office GAO April 1998 Report to the Chairman, Committee on Veterans’ Affairs, House of Representatives; and the Honorable Tim Hutchinson, U.S. Senate VETERANS HEALTH ADMINISTRATION Performance and Conduct Issues Involving Senior Managers at VA Medical Centers GAO/GGD-98-92 GAO United States General Accounting Office Washington, D.C. 20548 General Government Divis...
Date March 12, 1998 Report No. T-GGD-98-78 Title

IRS Personnel Flexibilities: An Opportunity to Test New Approaches

United States General Accounting Office GAO For Release on Delivery Expected at 10:30 a.m., EST Thursday Mar. 12, 1998 Testimony Before the Senate Committee on Governmental Affairs IRS PERSONNEL FLEXIBILITIES An Opportunity to Test New Approaches Statement of Michael Brostek Associate Director, Federal Management and Workforce Issues General Government Division GAO/T-GGD-98-78 Summary IRS Personne...
Date March 1, 1998 Report No. AIMD-98-89 Title

Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments

United States General Accounting Office Accounting and Information Management Division ________________________________________________ March 1998 GAO Executive Guide Measuring Performance and Demonstrating Results of Information Technology Investments GAO/AIMD-98-89 Preface The Government Performance and Results Act of 1993 requires government executives to focus on defining missions, setting goa...
Date Sept. 1, 1997 Report No. AIMD-97-163 Title

Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments (Exposure Draft)

United States General Accounting Office Accounting and Information Management Division ________________________________________________ September 1997 GAO Executive Guide Measuring Performance and Demonstrating Results of Information Technology Investments EXPOSURE DRAFT GAO/AIMD-97-163 Preface The Government Performance and Results Act of 1993 requires government executives to focus on defining m...
Date April 5, 1996 Report No. AIMD-96-39 Title

Medical ADP Systems: Defense Achieves Worldwide Deployment of Composite Health Care System

United States General Accounting Office GAO April 1996 Report to the Chairmen and Ranking Minority Members, Senate Committee on Armed Services and House Committee on National Security MEDICAL ADP SYSTEMS Defense Achieves Worldwide Deployment of Composite Health Care System G A O years 1921 - 1996 GAO/AIMD-96-39 GAO United States General Accounting Office Washington, D.C. 20548 Accounting and Infor...
Date Aug. 25, 1994 Report No. GGD-94-157 Title

The Public Service: Issues Confronting the Federal Civilian Workforce

GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-246966.3 August 25,1994 The Honorable John Glenn Chairman, Committee on Governmental Affairs United States Senate The Honorable William L Clay Chairman, Committee on Post Office and Civil Service House of Representatives The Honorable James B. King Director, Office of Personnel Management A quality wo...
Date July 15, 1994 Report No. AIMD-94-61 Title

Medical ADP Systems: Defense's Tools and Methodology for Managing CHCS Performance Need Strengthening

United States General Accounting Office GAO July 1994 Report to the Chairmen, Senate and House Committees on Armed Services MEDICAL ADP SYSTEMS Defense’ Tools and s Methodology for Managing CHCS Performance Need Strengthening GAO/AIMD-94-61 GAO United States General Accounting Office Washington, D.C. 20648 Accounting and Information Management Division B-220732 July 15,1994 The Honorable Sam Nun...
Date June 24, 1993 Report No. T-GGD-93-37 Title

Performance Management: Comments on Reauthorization of the Performance Management and Recognition System

United StatesGeneral Accounting Office pkqsksf GAO For Releaseon Delivery Expected at 200 p.m. EDT Thursday June 24. 1993 Testimony Before the Subcommitteeon Compensation and Employee Benefits, Committee on Post Office and Civil Service, House of Representatives PERFORMANCE MANAGEMENT Comments on Reauthorization of the Performance Management and Recognition System Statementof Nancy R. Kingsbury, D...
Date Feb. 24, 1993 Report No. GGD-93-57 Title

Federal Performance Management: Agencies Need Greater Flexibility in Designing Their Systems

” 1 FEDERAL PERFORMANCE MANAGEMENT Agencies Need Greater Flexibility in Designing Their Systems RESTRICTED--Not to be released outside the General Accounting Office unless specifically approved by the Office of Congressional Relations. 556598 RELEASED - GAO United States General Accounting Office Washington, D.C. 20648 General Government Division B-251339 February 24,1993 The Honorable David Pry...
Date Jan. 24, 1992 Report No. GGD-92-24 Title

The Public Service: Issues Confronting the Federal Civilian Workforce

United States General Accounting Office Report to CongressionalCommittees and the Director, Office of Personnel Management January 1992 THE .PUBLIC SERVICE Issues Confronting the Federal Civilian Workforce GAO/GGD-92-24 GAO United States General Accountinrl Office Washington, D.C. 20548 /%-?O General Government Division B-246966 January 24,1992 The Honorable John Glenn Chairman, Committee on Gover...
Date Dec. 27, 1991 Report No. IMTEC-92-3 Title

Military Space Operations: Satellite Control System Improved, But Serious Problems Remain

. ..;,: .i .. ..; .j j ‘” _:._ .;_ ..:: ;,. ;” ,, . . ., ., ‘-I :’ / ‘j’ .. : i ,, ‘. ’ r .j ..a :._ ,) ,’ MY’,’ ..: ;;i i ,. :y: ‘,:;: , I .’ .,, ,.: ;;.,“.’ ,‘.,_’ 1. :’ .: i , G-(-J ~~~;~~~F , Information Management and Technology Division B-243181 December 27,1991 The Honorable J. James Exon Chairman, Subcommittee on Strategic Forces and Nuclear Deterrence...
Date Nov. 27, 1991 Report No. IMTEC-92-2 Title

Computer Operations: FAA Needs to Implement an Effective Capacity Management Program

Executive Summary Recommendations l GAO recommends that the Administrator, FAA: Develop computer capacity management policies and procedures for the air traffic control systems and Common System. These policies and procedures should require the implementation of capacity management programs for each type of system and include accepted performance management and capacity planning activities. . Obta...
Date Oct. 12, 1990 Report No. GGD-91-1 Title

Pay For Performance: State and International Public Sector Pay-For-Performance Systems

GAO PAY FOR PERFORMANCE State and International Public Sector Pay-ForPerformance Systems _--.- _..-.._.” ._.. .._“.-_-.- --“.l ._- -.... “-“1-11 _. . .._. I ..-_ I . -_ ..--_ .-.- ----- General Government Division 13-239836 October 12, 1990 The Honorable Norman Dicks House of Representatives The Honorable Vie Fazio House of Representatives The Honorable Steny Hoyer House of Representativ...
Date Oct. 2, 1990 Report No. GGD-91-7 Title

Performance Management: How Well Is the Government Dealing With Poor Performers?

How Well Is the Government Dealing With Poor Performers? Y General Government Division B-236639 October 2, 1990 The Honorable Ted Stevens Ranking Minority Member Subcommittee on Federal Services, Post Office, and Civil Service Committee on Governmental Affairs United States Senate Dear Senator Stevens: In response to your request, this report discusses how the federal government identifies and dea...
Date Sept. 13, 1990 Report No. GGD-90-103 Title

The Public Service: Issues Affecting Its Quality, Effectiveness, Integrity, and Stewardship

United States General Accounting Office L Report to Designated Congressional Committees and the Director, Office of Personnel Management i: September : 2 , 1990 THE PUBLIC SERVICE Issues Affecting Its Quality, Effectiveness, Integrity, and Stewardship GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-204941 September 13,199O The Honorable John Glenn C...
Date Aug. 1, 1990 Report No. 142740 Title

Special Publications: Performance Appraisal Supervisory Guide

LJ?jL~~ -Au#tst 1990 -- 9 Performance Appraisal Supervisory Guide Perfcm-mme Appraisal Supmimy Guide Performance Management Performance management is the process of discussing, monitoring, and developing employee performance throughout the year. The performance appraisal systems in GAO are the key tools successful supervisors use to implement performance management; to develop human resources; and...
Date July 16, 1990 Report No. IMTEC-90-49 Title

Air Traffic Control: Inadequate Planning Increases Risk of Computer Failures in Los Angeles

L,.-..--...--~-- -.--- ___ lJttitt4 St,atWs (kt.tt~ral Accounting Offiw GAO Report to Congressional Requesters AIR TRAFFIC CONTROL Inadequate Planning Increases Risk of Computer Failures in Los Angeles w 141793 GAO United States General Accounting Office Washington, DE. 20648 Information Management and Technology Division B-239206 July 16,199O The Honorable Frank R. Lautenberg Chairman, Subcommitt...
Date June 25, 1990 Report No. IMTEC-90-50 Title

Air Traffic Control: Smaller Terminal Systems' Capacity Requirements Need to Be Defined

United States General Accounting Office GAO .i; June 1990 ‘r ,:.. Report to Congressional Requesters AIR TRAFFIC CONTROL Smaller Terminal Systems. Lapamy Requirements Need to: l3e Defined ?: i.. ,: .. I, ( GAO United States General Accounting Office Washington, D.C. 20548 Information Technology Management Division and B-239204 June 25,199O The Honorable Frank R. Lautenberg Chairman, Subcommittee...
Date May 18, 1990 Report No. GGD-90-40 Title

Performance Management: Appraisal and Promotion Results at the U.S. Customs Service

Iteprcssentatives I 1 - 1 May 1!~90 PERFORMANCE MANAGEMENT Appraisal and Promotion Results at the U.S. Customs Service IllMI Ill I 141591 d d GAO United States General Accounting Office Washington, D.C. 20648 General Government Division B-236938 May 181990 The Honorable William D. Ford Chairman, Committee on Post Office and Civil Service House of Representatives Dear Mr. Chairman: This report resp...
Date July 18, 1989 Report No. T-GGD-89-36 Title

Employment: Comments on Reauthorization of the Performance Management and Recognition System

t 1 Unit.4 8tat.m ~ietwral Accounting Ofl’ lce /=I $G -*GAO Testimony For Release on Delivery Expected at lo:30 a.m. EDT Tuesday July 18, 1989 Comments the Recognition on Reauthorization Management System of and Performance Statement of Bernard L. Ungar, Director Federal Human Resource Management General Government Division Before the Subcommittee on Compensation and Employee Benefits Committee ...
Date July 6, 1989 Report No. IMTEC-89-63 Title

Air Traffic Control: Computer Capacity Shortfalls May Impair Flight Safety

United States General Accounting Office Report to the Chairman, Subcommittee on Transportation and Related Agencies, Committee on Appropriations, U.S. Senate July 1989 AIR TRAFFIC CONTROL Computer Capacity Shortfalls May Flight Safety Impair GAO/IMTEC-89-63 Information Technology Management Division and B-235974 July 6, 1989 The Honorable Frank R. Lautenberg Chairman, Subcommittee on Transportatio...
Date June 6, 1989 Report No. GGD-89-73 Title

The Public Service: Issues Affecting Its Quality, Effectiveness, Integrity, and Stewardship

United States General Accounting Office Report to the President of the United States, the President of the Senate, and the Speaker of the House of Representatives E PUBLIC SERVICE Issues Affecting Its Quality, Effectiveness, Integrity, and Stewardship ._. i,.., ._ ,:g+. . ,;. .. : ‘.s’i” I : I, ,’ . ,” G-0 ~~Z$J&-t,;fice , .. Comptroller General of the United States - B-204941 June 6,198...
Date May 18, 1989 Report No. GGD-89-69BR Title

Pay for Performance: Interim Report on the Performance Management and Recognition System

GAO May 1989 Briefing Report to Congressional Requesters PAY FOR 1 PERFORMANCE Interim Report on the Performance, Management and Recognition System GAO/GGD-89-69BR i GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-203022 May 18, 1989 The Honorable Norman Dicks House of Representatives The Honorable Vie Fazio House of Representatives The Honorable St...
Date Jan. 19, 1989 Report No. GGD-89-19 Title

Managing Human Resources: Greater OPM Leadership Needed to Address Critical Challenges

U&ted States General Accounting Office Report, to t.he Congress January 1989 MANAGING HUMAN RESOURCES Greater OPM Leadership Needed to Address Critical Challenges GAO/GGD-89-19 Comptroller General of the United States B-21 1358 January 19,1989 To the President of the Senate and the Speaker of the House of Representatives This report on federal human resource management is one in a series of GAO ma...
Date Jan. 21, 1987 Report No. GGD-87-28 Title

Pay for Performance: Implementation of the Performance Management and Recognition System

Uxlited States General Accounting Office -,,i ’ Report to Congre’ssibml Requesters January 1987 PAY FOR PERFORMANCE implementation of the Performance Management and g &cog-&o~ System' - RESTRICTED Not to be released outside the Genera, Accounting Office except on the basis of specific approval by the Office of Congressional Relations, 53184\ GAO/GGlM7-28 - GAO united states General Accounting ...
Date May 16, 1986 Report No. GGD-86-79FS Title

Federal Workforce: Performance Management and Recognition System Performance Awards

I,, ,,“,,,,“,,,,,,,,,,,,,,, I. ,,,,,, ,“,I, *,,* I-. United ...--..~-_-,,l_--l_---” St.atm Geneml .A&mnting _.----~” L___-.*“. -.-^ .-..--- Office ~--~..-~ I_-.... GAO May l!Wi Fact Sheet for the Chair-, Sukammittee on Compensation and Emplqwe Benefits, lEIousc: Com.rnittee on Post OfTicc~ and Civil Service FEDERAL WORKFORCE Performance Management and Recognition System Petiormance Awa...
Date Feb. 22, 1982 Report No. GGD-82-9 Title

Information Management: The Treasury Department and Its Bureaus Can Better Plan for and Control Computer Resources

BY‘THECOMPTROLLERGENERAL Report ToThe Congress OF THEUNITEDSTATES The Treasury Department And Its Bureaus Can Better Plan ForAnd Control Computer Resources The use of computer resources throughout Treasury could be improved with more effective guidance and better overall management. Computer resources in many Treasury bureaus either exceed or fall short of program requirements they are intended ...
Date July 13, 1976 Report No. 094664 Title

Special Publications: Performance Management in Higher Education