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Managing for Results: Strengthening Regulatory Agencies' Performance Management Practices

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Report Type Reports and Testimonies
Report Date Oct. 28, 1999
Report No. GGD-00-10
Subject
Summary:

GAO gathered information from 23 federal and state organizations that are known for using or planning to use various useful practices to improve their performance management and measurement processes. These practices fall into the following five categories: (1) restructuring the organization's management approach to become more performance-oriented; (2) establishing relationships outside of the organization to boost performance; (3) refining performance goals, measures, and targets to better translate activities into results; (4) strengthening analytical capabilities and techniques to better meet performance management information needs; and (5) assessing performance-based management efforts on a continuous basis to identify areas for improvement. GAO believes that the practices would be readily transferable to the federal financial institution regulatory agencies or other government agencies seeking to improve their implementation of the Government Performance and Results Act.

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