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The Public Service: Issues Confronting the Federal Civilian Workforce

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Report Type Reports and Testimonies
Report Date Aug. 25, 1994
Report No. GGD-94-157
Subject
Summary:

A quality workforce is essential if Americans are to have an efficient and responsive federal government. Over the years, GAO has repeatedly cited problems affecting the quality and effectiveness of the federal workforce. In the future, traditional approaches to recruiting, hiring, training, and managing federal workers will grow increasingly outmoded. Major economic, demographic, and political changes are occurring that could significantly reshape the environment in which the workforce operated. This report summarizes some of the major improvements in federal human resource management that have occurred since 1991 and key open recommendations that GAO made to Congress, the Office of Personnel Management, and other agencies.

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