| Date |
Report No. |
Title |
| Date Feb. 24, 1993 |
Report No. GGD-93-57 |
Title
” 1 FEDERAL PERFORMANCE MANAGEMENT Agencies Need Greater Flexibility in Designing Their Systems RESTRICTED--Not to be released outside the General Accounting Office unless specifically approved by the Office of Congressional Relations. 556598 RELEASED - GAO United States General Accounting Office Washington, D.C. 20648 General Government Division B-251339 February 24,1993 The Honorable David Pry... |
| Date Jan. 26, 1993 |
Report No. T-OCG-93-3 |
Title
: c United States GeneralAccountingOfRce Testimony For Release on Delivery Tuesday, January 26, 1993 Fiscal Year 1994 Budget Estimates General Accounting Office for the 148431 Statement of Charles A. Bowsher Comptroller General of the United States Before the Subcommittee on Legislative Committee on Appropriations U.S. House of Representatives ~ GAO/T-OCG-93-3 GAO Form (12/@7) 160 Mr. Chairman her... |
| Date Dec. 1, 1992 |
Report No. TQM-92-1 |
Title
.’ . ‘. : ,’ ! 1
‘.,. 1 ?ROCESS
‘, : 8, ,.‘: ;‘,A c L lpyright 0 1988,1991, QUALTEC, INC., All Rights Reserved J I 0 1991, QUALTEC, INC. QTM i/l 5/W Reprinted with permission for the U.S. General Accounting Office Team :.Member ” Manual
Thii team-member manual was developed to provide the Quality Improvement (QI) team member with an understanding of the Quality Improvement Problem... |
| Date Nov. 12, 1992 |
Report No. GGD-93-4 |
Title
L _ -- -._ .-. - . _.... .._ “. ,” .,.“” ,, “. - __....._ - .._. -. . ..^ - -...-__.-- _-_-_----- _ -_-..-- -_._. ..- ..l , GAO United States General Accounting ORice Washington, D.C. 20548
General Government Division B-249140 November 12,1992 The Honorable William S. Broomfield House of Representatives Dear Mr. Broomfield: This report responds to your request that we evaluate the relia... |
| Date Oct. 1, 1992 |
Report No. GGD-93-9BR |
Title
I .A ., United States General Accounting O ffice ---- P : GAO
October 1992 Briefing Report to the Honorable Donald Ritter, House of Representatives Q U ALITY MANAGEMENT Survey of Federal O rganizations
.,.- II Illlllllll Ill
147742 G l/GGD-93-9BR General Government, Division B-249779 October 1, 1992 The Honorable Donald Ritter House of Representatives Dear Mr. Ritter: This briefing report is the f... |
| Date June 23, 1992 |
Report No. T-GGD-92-55 |
Title
United States General Accounting Office GAO
For Releaseon Delivery Expectedat lOk0 a.m. EDT Tuesday June 23,1992 Testimony
Before the Subcommitteeon Legislation and National Security Committee on GovernmentOperations House of Representatives VALUEENGINEERING Usefulness Well Established When Applied Appropriately
Statementof L. Nye Stevens,Director GovernmentBusinessOperationsIssues General Governm... |
| Date Jan. 28, 1992 |
Report No. T-OCG-92-2 |
Title
United States General Accounting Oflice / vr73a GAO
For Release Delivery Tuesday, January 28, on 1992 Testimony Fiscal General Year 1993 Budget Accounting Office Estimates for the Statement of Charles A. Bowsher Comptroller General of the United States Before the Subcommittee on Legislative Committee on Appropriations U.S. House of Rep%--sentatives /T-OCG - 92 - 2
GAOForm 160(12,/87) Mr. Chairman ... |
| Date Jan. 27, 1992 |
Report No. T-NSIAD-92-7 |
Title
United States General Accounting Office GAO
For Release On Delivery Expected at 10:00 a.m., EST Monday, January 27, 1992 Testimony
Before the Task Force on Urgent Fiscal Issues,Committee on the Budget, Houseof Representatives AUTOMOTIVE INDUSTRY The Competitive Challenge to U.S. Companies
Statementof Allan I. Mendelowitz, Director, International Trade, Energy, and FinanceIssues,National Security a... |
| Date Jan. 1, 1992 |
Report No. TQM-92-2 |
Title
/QK?sz 5- Total Quality Management
QI story: Tools and
Techniques A Guidebook for Teams Reprinted with permission for the U.S. General Accounting Office GAO/TQM-92-2 1 QI story: Tools and Techniques First Edition Copyright 0 1991 by QUALTEC QUALITY SERVICES, INC., All Rights Reserved 113al U.S. Hwy. I. SuitE 400 palm Beach Gardens. FL 33408 [mm] 247-987 1 printed in the United States of America. N... |
| Date Jan. 1, 1992 |
Report No. 146024 |
Title
RETOOLING THE SPACE PROGRAM Choices challenges and EXPLORING QUALITY MANAGEMENT Can TQM work in gowemmen&? RISKS UNKNOWN ThePentagm ‘s d~em’ence on foreign mm-es NUMBER WINTER 14 1991/92 THE C+&-‘J
NUMBER 14 WINTER 1991/92
A QUARTERLY SPONSORED BY THE U.S. GENERAL ACCOUNTING OFFICE JOURNAL
c 0 N T E N T S
l TOWARD THE MOON, ASTEROIDS, AND MARS 3
11 Wikzm K. Hartmann
l NASA: CHOICES AND CHALL... |
| Date Jan. 1, 1992 |
Report No. 146029 |
Title
EXPLORING QUALITY MANAGEMENT JohnE. Watson Thomas Hopp &f W -1 THE PRIVATE SECTOR’S EXPERIENCE WITH TOTAL QUALITYMANAGEMENT X that created the copier industry-the company whose name is synonymouswith plain-paper copyingfaced a tough challenge during the 1970s. As Japanese copiers of comparable quality and lower price were shipped into North America, Xerox’s share of the North American market p... |
| Date Jan. 1, 1992 |
Report No. 146030 |
Title
EXPLORING QUALITY MANAGEMENT 2 - HE U.S. GENERAL Accounting Office is adopting a new agencywide management system-a version of total quality management (TQM) specifically adapted to the character and mission of GAO. Experts have visited GAO to explain quality management and the ways in which other organizations have made it work; a GAO Quality Council meets regularly to determine how to make it wo... |
| Date Nov. 14, 1991 |
Report No. T-NSIAD-92-5 |
Title
United States General Accounting Offke ‘- GAO
For Release On Delivery Expected at 1O:oOa.m. EST Thursday November 14.1991 Testimony
Before the Committee on Small Business, House of Representatives JAPANESE-AFFILIAITED AUTOMAKERS Management Practices Related to Purchasing Parts
Statement of Allan I. Mendelowi tz, Director, International Trade, Energy, and Finance Issues, National Security and Int... |
| Date Nov. 1, 1991 |
Report No. QMG-92-1 |
Title
United States General Accounting Office GAO
November 1991 Quality Improvement Plan: Early Implementation CONTINlJOUS IMPROVEMENT ::II ,:‘. ..x.&g#&~i The Quality Challenge GAO,‘QMG92-1 Comptroller General of the United States November 199 1 All GAO Employees Attached is our plan for implementing quality management in GAO. It reflects the work of many people at all levels, and sets out our goal... |
| Date June 24, 1991 |
Report No. T-GGD-91-48 |
Title
United States General Accounting Office Testimony For Release on Delivery Expected at 2:30 p.m. EDT Monday June 24, 1991 IMMIGRATION Being Taken, MANAGEMENT: But Problems Actions Remain Statement of J. William Gadsby Federal Director, General Government Management Division Issues Before the Subcommittee on Immigration Refugee Affairs Committee on the Judiciary United States Senate and GAO/GGD-T-91... |
| Date June 5, 1991 |
Report No. T-GGD-91-39 |
Title
. United States Cieneral Accounting wtice / A, u I 5 * GAO Testimony Ill llllll lllllll
144042 For Release on Delivery Expected at 10:00 a.m. EM: Wednesday June 5, 1991 Postage Staq Prcduction and Procurement Staterrwznt of L. Nye Stevens t Director, Governmen Business Operations Issues General Government Division Before the carmittee on Post Office and Civil Service Subca7mittee on Postal Operati... |
| Date May 2, 1991 |
Report No. NSIAD-91-190SV |
Title
tnayo I.99 1 PRACTICAS DE ADMINISTRACION Mejora el rendimiento de las compafihs en 10sEE.UU. por 10s esfuerzos de calidad 145908 (M)/NSIAD-9 l- 19OSV GAO United States General Accounting Offlce Washington, D.C. 20648 National Security and International Afthim Division FH43493 2 de mayo de 1991 Sefior Donald Ritter Ckmara de Representantes Estimsdo seAor Ritter: En respuesta a su petici&, hemos exa... |
| Date May 2, 1991 |
Report No. NSIAD-91-190 |
Title
.““_..” .- ..----. ... -_.-_------.- -----..--lJrli~t4---- Sf.at.w Gtbnthral Acw)urlt,itrg ..-. ..II -----. ---.- ----- Office _._.I__--_ GAO
Ma v 1!I!) I Report, to the E-Ionoral~le Ihnald Iiit;t,er, Howe of’ IiepYvtsent,atives MANAGEMENT PRACTICES U.S. Companies Improve Performance Through Quality Efforts National Security and International Affairs Division B-243493 May 2,199l The Honora... |
| Date Dec. 1, 1990 |
Report No. ACG/OPS-91-1 |
Title
United States General Accounting Office Office of the Assistant Comptroller General for Operations December 1990 Management: Scoping Study For internal GAO,‘ ACGOps-91-l GAO use Preface The Office of the Assistant Comptroller General for Operations prepared this Quality Management: Scoping Study in response to a Comptroller General request to follow up on the June 6, 1990, visit to GAO by Dr. W.... |
| Date Sept. 26, 1990 |
Report No. GGD-90-107 |
Title
_.-.---.J United States General Accounting Office GAO
September 1990 Report to the Joint Committee on Printing GOVERNMENT PRINTING OFFICE Monopoly-Like Status Contributes to Inefficiency and Ineffectiveness -__.. GAO/GGD-90-107 GAijlj tfz!liz~~~ll?ce ..
Comptroller General of the United Stat.433 B-241113 September 26,199O The Honorable Wendell H. Ford Chairman The Honorable Frank Annunzio Vice Cha... |
| Date March 20, 1990 |
Report No. T-NSIAD-90-22 |
Title
United States General Accounting Office Testimony For Release on Delivery Expected at 9:30 a.m. EST Tuesday March 20, 1990 Comprehensive Quality Management Statement of Allan I. Mendelowitz, International Trade Director and Finance Issues Before the Subcommittee on Science, Research, and Technology Committee on Science, Space, and Technology U.S. House of Representatives GAO/T-NSIAD-90-22 GAO Form... |
| Date Sept. 22, 1988 |
Report No. T-NSIAD-88-47 |
Title
United States General Accounting Office 13L%5d Testimony For Release on Delivery Expected at 1O:OO a.m. EDT Thursday September 22, 1988 Foreign U.S. Direct Automobile Investment Industry in the Statement of Allan I. Mendelowitz Senior Associate Director National Security and International Division Before the Subcommittee on International and Trade House Committee on Foreign Affairs Economic Affair... |
