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GAO Reports by subject "Best practices"

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Date Report No. Title
Date Sept. 3, 2002 Report No. GAO-02-1037 Title

September 11: Interim Report on the Response of Charities

United States General Accounting Office GAO September 2002 Report to the Honorable Charles E. Grassley, Ranking Minority Member, Committee on Finance, U.S. Senate SEPTEMBER 11 Interim Report on the Response of Charities GAO-02-1037 Contents Letter Appendix I Congressional Briefing Slides 1 6 Appendix II Additional Fund Information 35 Appendix III Information on Federal Victim Compensation Fund 37 ...
Date Aug. 2, 2002 Report No. GAO-02-862 Title

Results-Oriented Cultures: Insights for U.S. Agencies from Other Countries' Performance Management Initiatives

United States General Accounting Office GAO August 2002 Report to Congressional Subcommittees RESULTS-ORIENTED CULTURES Insights for U.S. Agencies from Other Countries’ Performance Management Initiatives GAO-02-862 a United States General Accounting Office August 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study Strategic human capital management is a high-risk ar...
Date July 15, 2002 Report No. GAO-02-701 Title

Best Practices: Capturing Design and Manufacturing Knowledge Early Improves Acquisition Outcomes

United States General Accounting Office GAO July 2002 Report to the Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate BEST PRACTICES Capturing Design and Manufacturing Knowledge Early Improves Acquisition Outcomes GAO-02-701 a Contents Letter Executive Summary Purpose Background Results in Brief Principal Findings Recommendations for Executive Action Agency...
Date June 28, 2002 Report No. GAO-02-704 Title

Internal Revenue Service: Improving Adequacy of Information Systems Budget Justification

United States General Accounting Office GAO June 2002 Report to the Commissioner of Internal Revenue INTERNAL REVENUE SERVICE Improving Adequacy of Information Systems Budget Justification GAO-02-704 a Contents Letter IRS’s Information Systems Request for Operations and Maintenance Is Not Adequately Justified Recommendation for Executive Action Agency Comments 1 1 3 3 Appendixes Appendix I: Appe...
Date June 26, 2002 Report No. GAO-02-772R Title

Defense Space Activities: Status of Reorganization

United States General Accounting Office Washington, DC 20548 June 26, 2002 The Honorable Carl Levin Chairman The Honorable John Warner Ranking Minority Member Committee on Armed Services United States Senate The Honorable Bob Stump Chairman The Honorable Ike Skelton Ranking Minority Member Committee on Armed Services House of Representatives Subject: Defense Space Activities: Status of Reorganizat...
Date June 25, 2002 Report No. GAO-02-873T Title

DOD Management: Examples of Inefficient and Ineffective Business Processes

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. Tuesday, June 25, 2002 Testimony Before the Subcommittee on National Security, Veterans Affairs, and International Relations, Committee on Government Reform, House of Representatives DOD MANAGEMENT Examples of Inefficient and Ineffective Business Processes Statement of Gregory D. Kutz Director, Financial Man...
Date June 12, 2002 Report No. GAO-02-833T Title

Medicare: Challenges Remain in Setting Payments for Medical Equipment and Supplies and Covered Drugs

United States General Accounting Office GAO Testimony Before the Subcommittee on Labor, Health and Human Services, Education and Related Agencies, Committee on Appropriations, U.S. Senate For Release on Delivery Expected at 9:30 a.m. Wednesday, June 12, 2002 MEDICARE Challenges Remain in Setting Payments for Medical Equipment and Supplies and Covered Drugs Statement of Leslie G. Aronovitz Director...
Date June 6, 2002 Report No. GAO-02-810T Title

Research and Development: Lessons Learned from Previous Research Could Benefit FreedomCAR Initiative

United States General Accounting Office GAO Testimony Before the Subcommittee on Oversight and Investigations, Committee on Energy and Commerce, House of Representatives For Release on Delivery Expected at 9:30 a.m., EDT Thursday, June 6, 2002 RESEARCH AND DEVELOPMENT Lessons Learned from Previous Research Could Benefit FreedomCAR Initiative Statement of Jim Wells, Director Natural Resources and t...
Date May 24, 2002 Report No. GAO-02-573 Title

Highway Research: Systematic Selection and Evaluation Processes Needed for Research Program

United States General Accounting Office GAO May 2002 Report to Congressional Committees HIGHWAY RESEARCH Systematic Selection and Evaluation Processes Needed for Research Program GAO-02-573 Contents Letter Results in Brief Background FHWA’s Surface Transportation Research and Technology Program’s Organization Is Complex and Decentralized FHWA Processes for Developing Research Agendas and Evalu...
Date May 17, 2002 Report No. GAO-02-634 Title

Prescription Drugs: State Monitoring Programs Provide Useful Tool to Reduce Diversion

United States General Accounting Office GAO May 2002 Report to the Subcommittee on Oversight and Investigations, Committee on Energy and Commerce, House of Representatives PRESCRIPTION DRUGS State Monitoring Programs Provide Useful Tool to Reduce Diversion GAO-02-634 Contents Letter Results in Brief Background PDMPs Vary in Objectives, Design, and Operation State Programs Have Helped Shorten Inves...
Date May 14, 2002 Report No. GAO-02-715T Title

Tax Administration: Continued Progress Modernizing IRS Depends on Managing Risks

United States General Accounting Office GAO Testimony Before Congressional Committees For Release on Delivery Expected at 10:00 a.m., Tuesday, May 14, 2002 TAX ADMINISTRATION Continued Progress Modernizing IRS Depends on Managing Risks Statement of James R. White, Director, Tax Issues Randolph C. Hite, Director, Information Technology Architecture and Systems Issues Steven J. Sebastian Acting Dire...
Date May 1, 2002 Report No. GAO-02-659T Title

Overseas Presence: Observations on a Rightsizing Framework

United States General Accounting Office GAO Testimony Before the Subcommittee on National Security, Veterans Affairs, and International Relations, Committee on Government Reform, House of Representatives For Release on Delivery Expected at 10:00 a.m. Wednesday May 1, 2002 OVERSEAS PRESENCE Observations on a Rightsizing Framework Statement of Jess T. Ford Director, International Affairs and Trade G...
Date April 26, 2002 Report No. GAO-02-372 Title

Performance Reporting: Few Agencies Reported on the Completeness and Reliability of Performance Data

United States General Accounting Office GAO April 2002 Report to the Ranking Minority Member, Committee on Governmental Affairs, U.S. Senate PERFORMANCE REPORTING Few Agencies Reported on the Completeness and Reliability of Performance Data GAO-02-372 United States General Accounting Office Washington, DC 20548 April 26, 2002 The Honorable Fred Thompson Ranking Minority Member Committee on Governm...
Date April 17, 2002 Report No. GAO-02-632T Title

Architect of the Capitol: Management and Accountability Framework Needed to Lead and Execute Change

United States General Accounting Office GAO For Release on Delivery 10:30 a.m., EDT Wednesday, April 17, 2002 Testimony Before the Subcommittee on Legislative Branch, Committee on Appropriations, U.S. Senate ARCHITECT OF THE CAPITOL Management and Accountability Framework Needed to Lead and Execute Change Statement for the Record by J. Christopher Mihm Director, Strategic Issues GAO-02-632T a Mr. ...
Date March 29, 2002 Report No. GAO-02-329 Title

Desktop Outsourcing: Positive Results Reported, but Analyses Could Be Strengthened

United States General Accounting Office GAO March 2002 Report to the Chairman, Subcommittee on Technology and Procurement Policy, Committee on Government Reform, House of Representatives DESKTOP OUTSOURCING Positive Results Reported, but Analyses Could Be Strengthened GAO-02-329 a United States General Accounting Office March 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did T...
Date March 20, 2002 Report No. GAO-02-537T Title

DOD Financial Management: Integrated Approach, Accountability, Transparency, and Incentives Are Keys to Effective Reform

United States General Accounting Office GAO For Release on Delivery Expected at 1 p.m. Wednesday, March 20, 2002 Testimony Before the Subcommittee on Government Efficiency, Financial Management, and Intergovernmental Relations, House Committee on Government Reform DOD FINANCIAL MANAGEMENT Integrated Approach, Accountability, Transparency, and Incentives Are Keys to Effective Reform Statement of Gr...
Date March 15, 2002 Report No. GAO-02-50 Title

Information Technology: Defense Information Systems Agency Can Improve Investment Planning and Management Controls

United States General Accounting Office GAO March 2002 Report to Congressional Committees INFORMATION TECHNOLOGY Defense Information Systems Agency Can Improve Investment Planning and Management Controls GAO-02-50 a United States General Accounting Office March 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study The Defense Information Systems Agency (DISA) spends abo...
Date March 6, 2002 Report No. GAO-02-497T Title

DOD Financial Management: Integrated Approach, Accountability, Transparency, and Incentives Are Keys to Effective Reform

United States General Accounting Office GAO Testimony Before the Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate For Release on Delivery Expected at 10 a.m. Wednesday, March 6, 2002 DOD FINANCIAL MANAGEMENT Integrated Approach, Accountability, Transparency, and Incentives Are Keys to Effective Reform Statement of David M. Walker Comptroller General of the...
Date March 1, 2002 Report No. GAO-02-503R Title

Contract Management: Answers to Hearing Questions Regarding the Service Acquisition Reform Act

United States General Accounting Office Washington, DC 20548 March 1, 2002 The Honorable Tom Davis Chairman Subcommittee on Technology and Procurement Policy Committee on Government Reform House of Representatives Subject: Contract Management: Answers to Hearing Questions Regarding the Service Acquisition Reform Act Dear Mr. Chairman: You asked me to provide additional comments on several issues t...
Date March 1, 2002 Report No. GAO-02-447G Title

Executive Guide: Best Practices in Achieving Consistent, Accurate Physical Counts of Inventory and Related Property

United States General Accounting Office GAO March 2002 EXECUTIVE GUIDE Best Practices in Achieving Consistent, Accurate Physical Counts of Inventory and Related Property GAO-02-447G a Preface Creating an effective and cost-efficient government has long been a public expectation. Achieving this goal will require federal agencies to produce useful, reliable, and timely information that can be used d...
Date Feb. 28, 2002 Report No. GAO-02-306 Title

Defense Logistics: Opportunities to Improve the Army's and Navy's Decision-making Process for Weapons Systems Support

United States General Accounting Office GAO February 2002 Report to Congressional Committees DEFENSE LOGISTICS Opportunities to Improve the Army’s and the Navy’s Decision-making Process for Weapons Systems Support GAO-02-306 Contents Letter Results in Brief Background Data Needed to Assess Contractor Logistics Support Approaches Are Insufficient Comparisons of Private and Government Depot Main...
Date Feb. 28, 2002 Report No. GAO-02-324R Title

Farm Credit Administration: Safety and Soundness Oversight of the Farm Credit System

United States General Accounting Office Washington, DC 20548 February 28, 2002 The Honorable Richard G. Lugar Ranking Minority Member Committee on Agriculture, Nutrition, and Forestry United States Senate Subject: Farm Credit Administration: Safety and Soundness Oversight of the Farm Credit System Dear Senator Lugar: In addition to other issues you asked us to study,1 you requested that we conside...
Date Feb. 27, 2002 Report No. GAO-02-469T Title

Defense Acquisition: DOD Faces Challenges in Implementing Best Practices

United States General Accounting Office GAO Testimony Before the Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate For Release on Delivery Expected at 10:00 a.m., EDT, Wednesday, February 27, 2002 DEFENSE ACQUISITIONS DOD Faces Challenges in Implementing Best Practices Statement for the Record by Jack L. Brock, Jr., Managing Director, Acquisition and Sourci...
Date Feb. 15, 2002 Report No. GAO-02-439T Title

Managing For Results: Next Steps to Improve the Federal Government's Management and Performance

United States General Accounting Office GAO For Release on Delivery 10:30 a.m. EST Friday February 15, 2002 Testimony Before the Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations Committee on Government Reform House of Representatives MANAGING FOR RESULTS Next Steps to Improve the Federal Government’s Management and Performance Statement of J. Christophe...
Date Feb. 11, 2002 Report No. GAO-02-196 Title

2000 Census: Best Practices and Lessons Learned for More Cost-Effective Nonresponse Follow-up

United States General Accounting Office GAO February 2002 Report to Congressional Committees 2000 CENSUS Best Practices and Lessons Learned for More Cost-Effective Nonresponse Follow-up GAO-02-196 a Contents Letter Results in Brief Background Scope and Methodology The Bureau Used an Aggressive Outreach and Promotion Campaign and Other Strategies to Boost the Mail Response Rate but Public Cooperati...
Date Feb. 8, 2002 Report No. GAO-02-291 Title

Drug Control: Efforts to Develop Alternatives to Cultivating Illicit Crops in Colombia Have Made Little Progress and Face Serious Obstacles

United States General Accounting Office GAO February 2002 Report to Congressional Requesters DRUG CONTROL Efforts to Develop Alternatives to Cultivating Illicit Crops in Colombia Have Made Little Progress and Face Serious Obstacles GAO-02-291 a Contents Letter Results in Brief Background Progress Requires Strong Host Government Commitment and Sustained U.S. Assistance USAID Alternative Development...
Date Jan. 31, 2002 Report No. GAO-02-256 Title

Defense Management: Industry Practices Can Help Military Exchanges Better Assure That Their Goods Are Not Made by Child or Forced Labor

United States General Accounting Office GAO January 2002 Report to Congressional Requesters DEFENSE MANAGEMENT Industry Practices Can Help Military Exchanges Better Assure That Their Goods Are Not Made by Child or Forced Labor GAO-02-256 Contents Letter Results in Brief Background Military Exchanges’ Efforts to Identify Working Conditions in Overseas Factories Not As Proactive As Some Private Se...
Date Jan. 30, 2002 Report No. GAO-02-195 Title

NASA: Better Mechanisms Needed for Sharing Lessons Learned

United States General Accounting Office GAO January 2002 Report to the Subcommittee on Space and Aeronautics, Committee on Science, House of Representatives NASA Better Mechanisms Needed for Sharing Lessons Learned GAO-02-195 Contents Letter Executive Summary Purpose Background Results in Brief Principal Findings Recommendations Agency Comments and Our Evaluation 1 2 2 2 2 4 6 7 8 8 9 10 13 13 15 ...
Date Jan. 18, 2002 Report No. GAO-02-230 Title

Best Practices: Taking a Strategic Approach Could Improve DOD's Acquisition of Services

United States General Accounting Office GAO January 2002 Report to the Chairman and Ranking Minority Member, Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate BEST PRACTICES Taking a Strategic Approach Could Improve DOD’s Acquisition of Services GAO-02-230 Contents Letter Results in Brief Leading Companies Applied a Strategic Approach to Acquiring Service...
Date Nov. 30, 2001 Report No. GAO-02-214 Title

Information Technology: Leading Commercial Practices for Outsourcing of Services

United States General Accounting Office GAO November 2001 Report to the Chairman and Ranking Minority Member, Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate INFORMATION TECHNOLOGY Leading Commercial Practices for Outsourcing of Services GAO-02-214 United States General Accounting Office Washington, DC 20548 November 30, 2001 The Honorable Daniel K. Akaka...
Date Nov. 21, 2001 Report No. GAO-02-14 Title

Debt Management: Insights and Tools From Selected Nations

United States General Accounting Office GAO November 2001 Report to Congressional Requesters DEBT MANAGEMENT Insights and Tools From Selected Nations GAO-02-14 a United States General Accounting Office Washington, DC 20548 November 21, 2001 The Honorable Bill Thomas Chairman Committee on Ways and Means House of Representatives The Honorable E. Clay Shaw, Jr. Chairman, Subcommittee on Social Securi...
Date Nov. 16, 2001 Report No. GAO-02-96 Title

Military Transformation: Army Has a Comprehensive Plan for Managing Its Transformation but Faces Major Challenges

United States General Accounting Office GAO November 2001 Report to Congressional Committees MILITARY TRANSFORMATION Army Has a Comprehensive Plan for Managing Its Transformation but Faces Major Challenges GAO-02-96 Contents Letter Results in Brief Scope and Methodology 1 2 3 6 Briefing Section I Background Briefing Section II Management of the Transformation 14 Briefing Section III Key Challenges...
Date Oct. 19, 2001 Report No. GAO-02-39 Title

Joint Strike Fighter Acquisition: Mature Critical Technologies Needed to Reduce Risks

United States General Accounting Office GAO October 2001 Report to the Chairman, Subcommittee on National Security, Veterans' Affairs, and International Relations, Committee on Government Reform, House of Representatives JOINT STRIKE FIGHTER ACQUISITION Mature Critical Technologies Needed to Reduce Risks GAO-02-39 Contents Letter Results in Brief Background Technology Readiness Assessments Provide...
Date Oct. 15, 2001 Report No. GAO-02-24 Title

Information Sharing: Practices That Can Benefit Critical Infrastructure Protection

United States General Accounting Office GAO October 2001 Report to Senator Robert F. Bennett, Ranking Minority Member, Joint Economic Committee, Congress of the United States INFORMATION SHARING Practices That Can Benefit Critical Infrastructure Protection GAO-02-24 a Contents Letter Results in Brief Background Factors Critical to Successful Information Sharing Challenges to Building and Maintaini...
Date Oct. 1, 2001 Report No. GAO-02-69G Title

Strategies to Manage Improper Payments: Learning From Public and Private Sector Organizations

United States General Accounting Office GAO October 2001 Executive Guide STRATEGIES TO MANAGE IMPROPER PAYMENTS Learning From Public and Private Sector Organizations GAO-02-69G a Preface The federal government of the United States—the largest and most complex organization in the world—expended approximately $1.8 trillion dollars in fiscal year 2000. As the steward of taxpayer dollars, it is ac...
Date Sept. 14, 2001 Report No. GAO-01-1070 Title

Human Capital: Practices That Empowered and Involved Employees

United States General Accounting Office GAO September 2001 Ranking Member, Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia, Committee on Governmental Affairs, U.S. Senate HUMAN CAPITAL Practices That Empowered and Involved Employees GAO-01-1070 a Contents Letter Results In Brief Background Scope And Methodology Six Key Practices Helped Empower And In...
Date Sept. 7, 2001 Report No. GAO-01-618 Title

Defense Logistics: Air Force Lacks Data to Assess Contractor Logistics Support Approaches

United States General Accounting Office GAO September 2001 Report to Congressional Committees DEFENSE LOGISTICS Air Force Lacks Data to Assess Contractor Logistics Support Approaches GAO-01-618 Contents Letter Results in Brief Background Data to Assess Contractor Logistics Support Approaches Are Insufficient Data Are Insufficient to Compare Depot Maintenance Performed by Contractors With Maintenan...
Date Aug. 31, 2001 Report No. GAO-01-953 Title

VA Health Care: More National Action Needed to Reduce Waiting Times, but Some Clinics Have Made Progress

United States General Accounting Office GAO August 2001 Report to the Committee on Veterans' Affairs, House of Representatives VA HEALTH CARE More National Action Needed to Reduce Waiting Times, but Some Clinics Have Made Progress GAO-01-953 Contents Letter Results in Brief Background Long Waits Are Often Due to Poor Scheduling Procedures and Inefficient Use of Staff Some Clinics Have Made Progres...
Date Aug. 20, 2001 Report No. GAO-01-579 Title

2000 Census: Review of Partnership Program Highlights Best Practices for Future Operations

United States General Accounting Office GAO August 2001 Report to Congressional Requesters 2000 CENSUS Review of Partnership Program Highlights Best Practices for Future Operations GAO-01-579 Contents Letter Results in Brief Scope and Methodology Background Financial and Human Capital Dedicated to the Partnership Program Partnering Decisions and Logo Use Were Governed by Unwritten Guidelines and C...
Date Aug. 17, 2001 Report No. GAO-01-723 Title

Residential Energy Assistance: Effectiveness of Demonstration Program as Yet Undetermined

United States General Accounting Office GAO August 2001 Report to Congressional Committees RESIDENTIAL ENERGY ASSISTANCE Effectiveness of Demonstration Program as Yet Undetermined GAO-01-723 Contents Letter Appendix I REACH Project Activities 1 29 Appendix II Review of California’s REACH Project Evaluation Report 30 Appendix III Review of Maryland’s REACH Project Evaluation Report 34 Appendix ...
Date Aug. 7, 2001 Report No. GAO-01-735 Title

Defense Acquisitions: Actions to Improve Navy SPAWAR Low-Rate Initial Production Decisions

United States General Accounting Office GAO August 2001 Report to the Secretary of the Navy DEFENSE ACQUISITIONS Actions to Improve Navy SPAWAR Low-Rate Initial Production Decisions GAO-01-735 United States General Accounting Office Washington, DC 20548 August 7, 2001 The Honorable Gordon R. England The Secretary of the Navy Dear Mr. Secretary: During our review of the Navy’s Space and Naval War...
Date July 3, 2001 Report No. GAO-01-744 Title

Mass Transit: Many Management Successes at WMATA, but Capital Planning Could Be Enhanced

United States General Accounting Office GAO July 2001 Report to the Committee on Government Reform, Subcommittee on the District of Columbia, House of Representatives MASS TRANSIT Many Management Successes at WMATA, but Capital Planning Could Be Enhanced GAO-01-744 Contents Letter Results in Brief Background WMATA Is Addressing Significant Metrorail Operations and Maintenance Challenges WMATA Has ...
Date July 1, 2001 Report No. GAO-01-763G Title

Executive Guide: Best Practices in Achieving Consistent, Accurate Physical Counts of Inventory and Related Property

United States General Accounting Office GAO July 2001 Exposure Draft EXECUTIVE GUIDE Best Practices in Achieving Consistent, Accurate Physical Counts of Inventory and Related Property GAO-01-763G Preface Creating an effective and cost-efficient government has long been a public expectation. Achieving this goal will require federal agencies to produce useful, reliable, and timely information that c...
Date June 7, 2001 Report No. GAO-01-450 Title

Defense Acquisition: Comanche Program Objectives Need to Be Revised to More Achievable Levels

United States General Accounting Office GAO June 2001 Report to the Honorable Peter A. DeFazio, House of Representatives DEFENSE ACQUISITION Comanche Program Objectives Need to Be Revised to More Achievable Levels GAO-01-450 Contents Letter Results in Brief Background The Comanche Program Continues to Experience Cost Increases, Schedule Delays, and Performance Shortfalls The Army Plans to Begin Co...
Date May 21, 2001 Report No. GAO-01-311 Title

Defense Acquisition: Army Transformation Faces Weapon Systems Challenges

United States General Accounting Office GAO May 2001 Report to Congressional Committees DEFENSE ACQUISITION Army Transformation Faces Weapon Systems Challenges GAO-01-311 United States General Accounting Office Washington, DC 20548 May 21, 2001 Congressional Committees A decade after the Cold War, the Army recognizes that its combat force is not well suited to perform the operations it must face t...
Date May 17, 2001 Report No. GAO-01-525 Title

Information Technology: Architecture Needed to Guide Modernization of DOD's Financial Operations

United States General Accounting Office GAO May 2001 Report to the Secretary of Defense INFORMATION TECHNOLOGY Architecture Needed to Guide Modernization of DOD’s Financial Operations GAO-01-525 Contents Letter Appendix I Objectives, Scope, and Methodology 1 33 Appendix II Description of DOD Architecture Framework Essential Products 35 Appendix III Comments From the Department of Defense 39 Tabl...
Date April 10, 2001 Report No. GAO-01-510 Title

Best Practices: DOD Teaming Practices Not Achieving Potential Results

United States General Accounting Office GAO April 2001 Report to the Chairman and Ranking Member, Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate BEST PRACTICES DOD Teaming Practices Not Achieving Potential Results GAO-01-510 Contents Letter Executive Summary Chapter 1 Introduction The Rise of IPTs in Product Development Adoption of the IPT Concept in DOD...
Date March 30, 2001 Report No. GAO-01-116 Title

DOD Information Technology: Software and Systems Process Improvement Programs Vary in Use of Best Practices

United States General Accounting Office GAO March 2001 Report to the Chairman and Ranking Member, Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate DOD INFORMATION TECHNOLOGY Software and Systems Process Improvement Programs Vary in Use of Best Practices GAO-01-116 Contents Letter Appendixes Appendix I: Objectives, Scope, and Methodology 3 18 24 35 38 66 11...
Date March 16, 2001 Report No. GAO-01-347R Title

Government Operations: Restructuring of the District of Columbia Department of Public Works' Division of Transportation

United States General Accounting Office Washington, DC 20548 March 16, 2001 The Honorable Joe Knollenberg Chairman, Subcommittee on the District of Columbia Committee on Appropriations House of Representatives Subject: Restructuring of the District of Columbia Department of Public Works’ Division of Transportation This letter responds to the Subcommittee’s request for information on how the go...
Date March 8, 2001 Report No. GAO-01-288 Title

Best Practices: Better Matching of Needs and Resources Will Lead to Better Weapon System Outcomes

United States General Accounting Office GAO March 2001 Report to the Chairman and Ranking Member, Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate BEST PRACTICES Better Matching of Needs and Resources Will Lead to Better Weapon System Outcomes GAO-01-288 Contents Letter Executive Summary Chapter 1 Introduction Chapter 2 Timely Matching of Requirements and ...