Date |
Report No. |
Title |
Date Nov. 12, 1982 |
Report No. HRD-83-8 |
Title
Report To The Chairman, Committee Labor And Human Resources, United States Senate On OF THE UNITEDSTATES
Cbncerns About Controlling Union Employees’ Benefit Funds By The Carpenters Collection A:gency, Youngstown, Ohio ’
The Collection Agency, established by union affiliates, collects payments from employers primarily for union employee fringe benefit funds. It is administered by five trustees ... |
Date Nov. 5, 1982 |
Report No. FPCD-83-5 |
Title
(I
79% I REPOi BY THEUS. General Accounting Office
. Steps Can Be Taken To Improve Federal Labor-Management Relations And Reduce The Number And Costs Of Unfair Labor Practice Charges
The unfair labor practice process protects the rights given to Federal agency management, employees, and unions by the Civil Service Reform Act of 1978. The number of unfair labor practice charges has more than double... |
Date Oct. 25, 1982 |
Report No. GGD-83-19 |
Title
Genera ~Accounting Office
Uncertain Ben’efits From Expanded Rotation System For CuStoms Inspectors At Buffalo/Niagara Falls
Rotation of Customs inspectors is a longstending practice accepted by inspectors. However, the expansion of the rotation system at Buffalo/Niagara Falls from an intra to an intercity system has been marked by controversy. The controversy exists because the benefits to be de... |
Date March 15, 1982 |
Report No. HRD-82-45 |
Title
UNITEDSTATES GENERAL ACCOUNTINGF F ICE O HUMAN RESOURCES DlVlSlON B-206580 The Honorable United States Gary Hart Senate Schroeder The Honorable Patricia House of Representatives Subject: The Veterans Administration's Denver Regional Office Needs an Improved Claims Processing Monitoring System to Speed Up Service to Veterans (HRD-82-45) In response to your September 9, 1980, request, we reviewed th... |
Date Jan. 18, 1982 |
Report No. GGD-82-35 |
Title
‘c d COMPTROLLER GENERAL
WASWlN6TON OF
D.C. THE UNITED STATES 20%3 B-206020 The Honorable John Napier Hous e of Repre sentat Dear Mr. Napie r: Subj ect: JiNUARY 7 &I982 RELEASED /'Manag ement/Employee Relations Problems at the Bennettsville, South Carolina, Post Office (GGD-82-35) .~-_ As requested by your letter of July 22, 1981, we have reviewed management/employee relations problems at the As... |
Date Dec. 16, 1981 |
Report No. B-204721(JLM) |
Title
|
Date Sept. 30, 1981 |
Report No. HRD-81-158 |
Title
UNlTED STATESGENERALACCOUNTING
WASHINGTON, D.C. 20548 OFFICE HUMAN RLSOUWCES OlVlSiON September 30, I 1931 Mr. Donald L. Dotson Assistant Secretary of Management Relations Department of Labor Dear Mr. Dotson: Labor . I
116647 Illll Subject.: Review of Department of‘ Labor's Program for Handling Union Election Complaints , (HRD-81-158) Me'have made a review of the Labor-Management Services Admini... |
Date Sept. 9, 1981 |
Report No. 116351 |
Title
U.S. GENERALACCOUNTING OFFICE WASHINGTON,D.C. 20548 FOR RELEASE ON DELIVERY EXPECTEDAT 9:OO A.M. EDT SEPTEMBER 1981 9, WEDNESDAY, STATEMENTOF
BRIAN L. USILANER ASSOCIATE DIRECTOR NATIONAL PRODUCTIVITY GROUP ullllIlllll Ill
116351 ACCOUNTING AND FINANCIAL MANAGEMENT DIVISION BEFORE THE SUBCOMMITTEE SCIENCE, RESEARCH ON AND TECHNOLOGY COMMITTEEON SCIENCE AND TECHNOLOGY HOUSEOF REPRESENTATIVES
ON THE... |
Date Aug. 1, 1981 |
Report No. 116160 |
Title
111111llllllll1lIlllllllllill I
?16160 CAREER LEVEL C O U N C I L
ANNUAL REPORT FISCAL 1 9 8 1 August 19 8 1 C o n t e n t s CHAPTER
1 Page INTRODUCTION AND OVERVIEW What Is the Career Level Council? Selecting and Studying Issues Council-Management Relations Summary of Fiscal 1981 Recommendations
1 1
2 2 3 2 ORGANIZATIONAL CHANGE MUST BE MANAGED TO BE EFFECTIVE Planning Change Coordinating Change ... |
Date July 1, 1981 |
Report No. 116408 |
Title
Contents
Page What Is The EEO Advisory Council? ................................................................................ Summary 1 ........................................................................................... 4 Training Needs of Newly Hired Support Staff Should Be Identified And Satisfied ................................................................... 6 The Council Is Co... |
Date June 22, 1981 |
Report No. AFMD-81-60 |
Title
UNITED STATES GENERAL ACCOUNTING OFFICE PROCEEDINGS OF A ROUNDTABLE DISCUSSION ON PRODUCT QUALITY -JAPAN VS. THE UNITED STATES TUESDAY, AUGUST 19, 1980 , AFMD-81-60
JUNE 22.1981 PREFACE At the request of the Subcommittee on Trade, House CornmitACCOuntinq Office (GAO) began tee on Ways and Means, the General studying Japanese approaches to product quality and comparing them As part of to approaches... |
Date June 1, 1981 |
Report No. OISS-81-07 |
Title
-. , I lllilili1:111lli'IIIIIl11Il1 l 11 il
115787 CIVIL SERVICE REFORM AN ANNOTATED BIBLIOGRAPHY U.S. GENERAL ACCOUNTING OFFICE . OFFICE OF INFORMATION SYSTEMS AND SERVICES TECHNICAL INFORMATION SOURCES AND SERVICES BRANCH AUDIT REFERENCE SERVICES
JUNE 1981 OISS-81-07 C i v i l Service R e f o r m An Annotated Bibliography U.S. General Accounting Office O f f i c e of Information Systems and Serv... |
Date May 6, 1981 |
Report No. GGD-81-73 |
Title
Report To The Honorable John Melcher United States Senate
RELEASED Quality Of Mail Service In Bozeman, Montana
GAO’s review of Bozeman’s mail service disclosed delivery and postmarking problems. However, because of data limitations, GAO could not determine specific causes and could not conclude that the findings typify the service normally provided to Bozeman postal patrons. Postal officials s... |
Date May 5, 1981 |
Report No. FPCD-81-23 |
Title
. f BY THE US GE*NERAL ACCOUNTING OFFICE Report To The Director Office Of Personnel Management Federal Grievance Arbitration Practices Need More Management Attention
With expansion of the labor-management rela tions program, binding arbitration has become an important procedure for adjudicating employee grievances in the Federal sector. Use of this arbitration has increased since passage of the Ci... |
Date April 30, 1981 |
Report No. B-202740(RCP) |
Title
GAO
United States General Accounting Office Washington, DC 20548 Office of General Counsel In Reply B224 Refer to: B202740 April 30, 1981 RP (RCP) Mr. Gil Reyes Steward, FEMTC p P.O. Box 2195 Vallejo, California Dear Mr. Reyes: e 94592 Your letter dated March 9, 1981, to Mr. William N. Conrady, GAO Regional Manager, on behalf of Russell G. Crnosi, employee at Mare Island Naval Shipyarg7has been re... |
Date April 9, 1981 |
Report No. B-202820 |
Title
8 * - GA.0
United States General AccountingOffice Washington, DC 20548 & E -232320 Gfio 0 ~ 0 0 0 .Q-Pli: -?Q |
Date April 7, 1981 |
Report No. B-180021(MGB) |
Title
t - rN..LSi GAO United States General Accounting Office Washington, DC 20548 Office of General Counsel
In Reply Refer to: April 7, 1981 B-180021 (MGB) Mr. James H. Michel Deputy Legal Advisor Department of State Washington, D.C. 20520 Dear Mr. Michel: t |
Date March 30, 1981 |
Report No. GGD-81-62 |
Title
. GENERAL ACCOUNTINGOFFICE
WASHINGTON, DC. 20548 GcNLlw GOVERNMENT DIVISION B-202561 The Honorable Henry B. Gonzalez House of Representatives Dear Mr. Gonzalez: As requested by your letter of July 10, 1980, we have reviewed the working conditions of Postal Service employees in Our work concentrated on the pothe San Antonio, Texas, area. z tential problem areas discussed during our meetings on Jul... |
Date March 26, 1981 |
Report No. CED-81-85 |
Title
WASHINGTON, D.C. 20548 COMMUNITY AND DEVELOPMENT ECONOMIC DIVISION fW.EASED
MARCH 26,198l B-202505 The Honorable Jesse A. Helms, Senate Committee on Agriculture, Nutrition, and Forestry The Honorable United States Strom Thurmond Senate Chairman 11111 #III
114879 The Honorable E. Thomas Coleman The Honorable William L. Dickinson House of Representatives
1 ! Information on Strikers' Participation in... |
Date March 3, 1981 |
Report No. AFMD-81-22 |
Title
. -8 . id 7 ,r:l
I ” wig jr STUDYBY THE STAFF THE U.S. OF General Accounting Office
Productivity Sharing Programs: Can They Contribute To Productivity Improvement? AFMD-81.22 MARCH 3,198l . l .,I Request for copies of GAO reports should be sent to: US. General Accounting Office Document Hendling and Information Services Facility P.O. Box 6015 Gaithersburg, Md. 20760 Telephone (202) 275-6241 The ... |
Date March 3, 1981 |
Report No. EMD-81-17 |
Title
BY THECOhflPTROLLER GENERAL OF THEUNITEDSTATES yyy-y-9 Report ToThe Congress,,&?
Low Productivity In American Coal Mining: Causes And Cures
This report identifies the factors responsible for depressed productivity in the US. coal mining industry. GAO analysis revealed that the fall in underground mining productivity since 1969 is closely tied to poor labor-management relations, 1974 union contract... |
Date Feb. 27, 1981 |
Report No. CED-81-64 |
Title
FAA Is Making Air Traffic Control Procedures At New Orleans International Airport More Efficient
Problems in air traffic control procedures and airspace allocations at the New Orleans International Airport result in increased coordination and workload for the air traffic controllers, according to the Federal Aviation Administration’s southwest region. In GAO’s opinion, labor relations between ... |
Date Feb. 19, 1981 |
Report No. GGD-81-37 |
Title
General Accounting Office Management-employee relations problems at the Evansville Post Office occurred from 1977 to early 1979. Conditions have improved, but a cooperative spirit founded on trust and honesty must be developed and sustained by both labor and management. If Evansville postal employees -- both management and labor -- cannot put the past aside and start anew, the probability of conti... |
Date Jan. 30, 1981 |
Report No. HRD-81-49 |
Title
B-194928 JANUARY 30,198l The Honorable Chairman Subcommittee on LaborManagement Relations Committee on Education House of Representatives and Labor The Honorable Gladys Noon Spellman House of Representatives Subject: Review LBenefits
m’s of Contractors' for Employees NASA> Scientific
Facility
In -J response to Congresswoman Spellman's February 28, 1980, request and the Subcommittee's March 6, 19... |
Date Jan. 13, 1981 |
Report No. FPCD-81-17 |
Title
I 1 UNITEDSMES GENERALACCOUNTING OFFICE
D.C. 2O!S4 WASHINGTON, /.Fy1z"
--NcLAWD coMPcNsATmN DIvl81oN B-200865 The Honorable Patricia Schroeder Chair, Subcommittee on Civil Service. Committee on Post Office and Civil Service House of Representatives Dear Chair Subject: Schroeder: JANUARY 13,198l G i.. Federal Impact of Fede al Joint li- roductivity Labor-Management Committees _5 (FPCD-81-17) At you... |
Date Dec. 4, 1980 |
Report No. AFMD-81-10 |
Title
. . 4 BY THE COMPTROLLERGENERAL Report To The Congress
(iIF THEUNITEDSTATES /Department Of Labor Has Failed to Take The Lead In Promoting private Sector Productivity
I /The Department of Labor has a clear responbibility to lead Federal efforts to improve jworkers’ productivity in the private sector. However, because of the low priority it has assigned to this effort, Labor has not carried out it... |
Date Nov. 12, 1980 |
Report No. 113882 |
Title
REMARKS OF ELMER B. STAATS COMPTROLLER GENERAL OF THE UNITED STATES BEFORE THE SECOND ANNUAL HONEYWELL CAD/CAM WORKSHOP RADISSON SOUTH HOTEL MINNEAPOLIS, MINNESOTA 'REVERSING THE DECLINE IN AMERICAN PRODUCTIVITY' I am very pleased to participate in the Second Annual z NOVEMBER 12, 1980 s - Honeywell CAD/CAM Conference and discuss my views on productivity. I consider the productivity problem to be ... |
Date Aug. 26, 1980 |
Report No. B-180021 |
Title
GAO
United States General Accounting Office Washington, DC 20548 I
August 26, 1980 Office of General Counsel In Reply Refer to: B-180021 TO: HEADS OF AGENCIES AND DEPARTMENTS, HEADS OF LABOR ORGANIZATIONS, AND AUTHORIZED CERTIFYING AND DISBURSING OFFICERS SUBJECT: Lrocedures for Decisions on Appropriated Fund Expenditures-Thich Are of Mutual Concern to Agencies and Labor Organizations Attached is ... |
Date Aug. 13, 1980 |
Report No. EMD-80-91 |
Title
L , ’ /yy-yg BY THECOMPTROLLERGENERAL OF THEUNITEDSTATES II2999 Report To The Congress
Triennial Assessment Of The Tennessee Valley Authority--Fiscal Years 19774979
This report reviews the work done by GAO at the Tennessee Valley Authority during the past 3 years and highlights some major events that occurred which materially affected TVA but were not the subject of GAO reports. In this report G... |
Date June 20, 1980 |
Report No. CED-80-61 |
Title
REPORTBY THE Comptroller General
OF THE UNITEDSTATES Conrail’ Attempts To Control s Labor Costs And Improve Its Labor Productivity
If Conrail is to attain financial self-sufficiency, it must gain better control of its labor costs, which are considerably higher than those of other railroads. Some of the reasons for Conrail’ high labor costs are linked to the nature s of its labor agreements. Co... |
Date April 29, 1980 |
Report No. 112215 |
Title
, MADAME CHAIRWOMAH AND MEMBERS OF THE SUBCOMMITTEE: We are pleased
to be here to testify provisions particularly, Authority on the implementation of the labor-management
Service relations 1978 and, Relations of the Civil on the during its activities first
year Reform Act of of the Federal of operation.
tive Labor An important to a statutory it provides staff with
labor aspect labor for of the cha... |
Date Jan. 8, 1980 |
Report No. FPCD-80-32 |
Title
COMPIRDLLER GENERAL WASHINGTON. OF THE D.C. UNITED STATES 20M6 B-196817 JANUARY 8,198O The Honorable John Glenn Chairman, Subcommittee on Energy, Nuclear and Federal Services Proliferation, Committee on Governmental Affairs United States Senate Dear Mr. Chairman: IIIllllll
111225 Gunding of Grievance/Arbitration Costs at GOCO Facilitiesl(FPCD-80-32) JI --;-iz-z Your letter of July 26, 1979, reQUpc... |
Date Nov. 28, 1979 |
Report No. GGD-80-12 |
Title
BY THE COMPTROLLER GENERAL
OF THE UNITED STATES Ilo'97 Report To The Congress
Improved Grievance-Arbitration System: A Key To Better Labor Relations In The Postal Service
The grievance-arbitration system of the Postal Service's highly unionized workforce has become congested with grievances resulting in costs higher than necessary. Although this system affects 578,000 Postal employees covered by c... |
Date Oct. 29, 1979 |
Report No. FPCD-80-12 |
Title
REPORT BY THE Comptroller General
OF THE UNITED STATES Wages For Federal Blue-Collar Employees Are Being Determined According To The Law, But Improvements Are Needed
Asked to investigate complaints of Federal employees that their hourly wage rates were not being set according to law, GAO concluded that the Federal wage-setting system is being used legally. However, certain administrative changes s... |
Date Sept. 17, 1979 |
Report No. FPCD-79-77 |
Title
UNITED STATES GENERALACCOUNTING OFFICE
‘WASHINGTON, D C 20548 * FEDERAL PERSONNEL AND COMPENSATION QlVlSiON B-156287 SEPTEMBER 17, 1979 The Honorable Alan K. Campbell Dlrector, Office of Personnel Management Dear Mr. Campbell: gq&v;ls SubJeCt: J We recently surveyed several labor-management relations activities in four agenci*es, lncludlng the Office of Personnel Management (OPM). During the sur... |
Date June 14, 1979 |
Report No. 109628 |
Title
LZJITED STATES GENERAL ACCOCNTING OFFICE WASHINGTON, 9.C. 20548 FCR RELEASE CN DELIVERY EXPECTED AT 9:GO A.M. ECT JUNE 14, 1979 STATEMENT CF ELMER B. STAATS, COMPTROLLER GENERAL OF THE biITED STATES ,;%B cj lfQ c 1 BEFORE THE SUBCOMMITTEE ON LABCR STANDARDS HOUSE COMMITTEE ON EDUCATION AND LABCR 109628 I Mr. Chairman We are and Members pleased of the Subcommittee: today to discuss our to appear Ac... |
Date June 11, 1979 |
Report No. FPCD-79-23 |
Title
REPORTBYTHEU.S. L Illllull 11111 llm~ull
LM109592 vcmce Procedures
Surveys have shown that many members-$ _ the U.S. military services do not have confidence that grievance procedures available to ! ’ them are effective in resolving their problems. ! GAO’s assessment of the two principal grievance systems available to service members--the chain of command and Inspectors General-reveals shortco... |
Date June 11, 1979 |
Report No. FPCD-79-67 |
Title
COMPTROLLER GENERAL
WASHINGTON, OF
D.C. THE UNlTED S-I-A-I-E: 20508 B-115398 JUNE 11, 1979 pr t The Honorable Abraham Ribicoff .' Chairman, Committee 0 A Governmental Affairs United States Senate ~gJp.d@(-J-b Dear Mr. Chairman: !IIII IIII
109599 During testimony before your Committee on May 8, 1979, dealing with the adequacy of staff and resources of the Merit Systems Protection Board (MSPB) and O... |
Date May 31, 1979 |
Report No. B-194409(RLH) |
Title
A g e qoL~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~!1~UTIO/, UNITED STATES GENERAL ACCOUNTING OFFICE
0 WASHINGTON, D.C. 20548 16
B-194409 (RLH) OFFICE OF GENERAL COUNSEL REFER TO: IN REPLYe May 31, 1979
The Honorable Howard M. Metzenbaum United States Senator Columbus District Office 121 East State Street Columbus, Ohio 43215 Dear Senator Metzenbaum: This replies to your letter of March 13, 1979, in wh... |
Date May 2, 1979 |
Report No. 109238 |
Title
UNITED STATES GENERAL ACCOUNTING D.C.
20548 OFFICE WASHINGTON, FOR RELEASE ON DELIVERY EXPECTED AT 9:00 A.M. EDT MAY 2, 1979 STATEMENT ELMER B. STAATS, OF STATES COMPTROLLER GENERAL OF THE UNITED BEFORE THE SUBCOMMITTEE ON HOUSING AND URBAN AFFAIRS SENATE COMMITTEE ON BANKING, HOUSING AND URBAN AFFAIRS ON THE DAVIS-BACON ACT HOULD L-' BE 5mv clo7@ 109238 Mr. Chairman and Members of to appear the S... |
Date April 24, 1979 |
Report No. FPCD-79-15 |
Title
1* . lh *.- pq162, BY THECOMPTROLLERGEl’iiRAL b I;, t Report To The Congress OF THEUNITEDSTATES Me
Employee Standards Of Conduct: Improvements Needed In The Army And Air Force Exchange Service And The Navy Resale System Office
Standards of conduct regulations were established by each Federal agency as a result of Executive Order 11222. The Army and Air Force Exchange Service and the Navy Resale ... |
Date April 18, 1979 |
Report No. FPCD-79-35 |
Title
UNITED STATES GENERAL ACCOUNTING OFFICE
WASHINGTON, D.C. 20548 ~DL(IuL-IELAun COMPENS)ATION DlVlblON fiPR 18 1979 B-114850 Ronald Haughton, Chairman Federal Labor Relations Authority Alan Campbell, Director Office of Personnel Management w&mqzs' 109156 We recently began a survey of reserved management rights as they applied to labor-management relations in This the Federal service under Executive ... |
Date Jan. 18, 1979 |
Report No. ID-78-43 |
Title
BY THECOMPTROLLERGENERAL OF THEUNITEDSTATES A - - . .0 Report To The Congress
Considerations For Adjustment Assistance Under The 1974 Trade Act: A Summary Of Techniques Used In Other Countries. iv ;,6.1
Volume I All industrialized countries operate programs to deal with large-scale economic adjustments in various industries. Under the Trade Act of 1974, the United States operates an assistance pro... |
Date Nov. 8, 1978 |
Report No. GGD-79-14 |
Title
UNITED STATE GENERALACCOUNTING OFFICE
WASHINGTON, D.C. 20548 GENERAL GOV/ERNMENT DlVISION NOVEMBER 8,1978 B-133223 lllllllll lllll Ill1 lllllll!111\1111111 Ill Ill11
LM10772.2 The Honorable Carl D. Perkins House of Representatives Dear Mr. Perkins: In response to your request of June 29, 1978, we have examined allegations concerning the operation of the Federal The results Correctional Institution... |
Date Oct. 18, 1978 |
Report No. 108916 |
Title
c w’
108916 BElARKS OF ELMER B. STAATS COMPTROLLER GENERAL OF THE UNITED STATES BEFORE A CONFERENCE ON INFLATION SPONSORED BY SENATOR CHARLES H. PERCY) ,I AN IMPORTANT TOOL IN THE L IMPROVING PRODUCTIVITY: INFLATION CONTROL OF 108916 Y CONRAD HILTON HOTEL CHICAGO, ILLINOIS OCTOBER 18, 1978 Most Americans present top of hig,h inflation would rate issues aqree that the need to reduce United States... |
Date Aug. 7, 1978 |
Report No. GGD-78-103 |
Title
RESTRICTED - Not to be relesced sthido tf~o Bm Accounting Office except on the basis of ~p~4fk approval by t)re Office of Congresriorrrl lW&ort [ , / ~;7*:~‘ - a ..T:",
: UNITEDSTATE~GENE~ZALACCOUN~~NG OFFICE ' *WASHINGTON, DC 20548 I. , *i’ . . . Illlllllllllll IIllIlllll Ill IIIIIIIIllIII1 11111 III1
LM106877 a-114874 WGUST 7. 19,. . . _.__._ -.. _._ _- _____-- -- -- ---- -. Quentin -3: Burd... |
Date June 13, 1978 |
Report No. FPCD-77-67 |
Title
DOCUMENT RESUME
06295 - [B16666991 Grievance Systems Should Provide All Federal Employees an Equal Opportunity for Redress. FPCD-77-67; E-184505. June 13, 1978. 39 pp- + 2 appendices (7 pp.). Report to the Congress; by Robert F. Keller, Acting Comptroller General. Issue Area: Personnel anagement and CctIesEation: Equal Employment Opportunity (302). Contact: Federal Personnel and Compensation Div. ... |
Date May 23, 1978 |
Report No. FGMSD-78-26 |
Title
DOCUIENT RBBSUNI
05975 - [B1446*94] The Federal Role in ImFroving Productivity: Is the National Center for Productivity and Quality of Ioriing Life the Proper Eechonisma FGNSD-78-26; B-163762. Bay 23, '1978. 46 pp. + appendices (32 pp.). Report to the Congress; by Elmer B. Staats, Comptroller General, Issue area: National Productivity (2900); National Productivitry Evaluation of actions of Nationa... |
Date April 12, 1978 |
Report No. 105693 |
Title
DCCUaEIT RB!UH3
05693 - [B12261941 civil Service Refore and Reorganization. AFril 12, 1978. 23 pp. Testimony before the Senate Committee on Governmental Affairs; by flmer B. Staats, Comptroller General. Contact: Offico of the cs;prtoller General. orqanization Concerned: Civil Service Commission. Conqressional Relevance: Senate Committee cm GovernentaSl Affairs. Authority: Legislative Reorqanizatio... |
Date Jan. 31, 1978 |
Report No. HRD-78-43 |
Title
DOCUMENT RBESUME
04830 - ; B0325198 13 r ictcted) alismanagement at the North Chicago VA rRaviev of Allegati~q Hospital]. HRD-78-4i3!133044. January_ 31, 1978. 3 pp:. enclosure (12 pp.). Report to Sen. Villixr.oZaliree,Chairuane Senate Couaittee on SubconLittee; by ELer Appropriations: HWD-bteXndent AgencieBs B. Staats, Comptroler eneral. s: System for Providing Treatment og Issue Area: Health (12... |