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Defense IRM: Business Strategy Needed for Electronic Data Interchange Program

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Report Type Reports and Testimonies
Report Date Dec. 9, 1993
Report No. AIMD-94-17
Subject
Summary:

The Defense Department (DOD), realizing that electronic data interchange technology could save it millions of dollars, began a program to standardize electronic business operations and provide a common approach for vendors to conduct business with DOD. With electronic data interchange, business information traditionally conveyed on paper is sent directly between computers without human intervention. DOD estimated that it could save $254 million by 1996 by automating routine business forms and standardizing them. These goals, although laudable, are not being achieved because of a lack of leadership and ineffective, splintered management.

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