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GAO Reports by subject "Staff utilization"

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Date Report No. Title
Date Feb. 7, 1996 Report No. T-GGD/AIMD-96-68 Title

OMB 2000: Changes Resulting From the Reorganization of the Office of Management and Budget

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. EDT Wednesday February 7, 1996 Testimony Before the Subcommittee on Government Management, Information and Technology Committee on Government Reform and Oversight House of Representatives OMB 2000 Changes Resulting From the Reorganization of the Office of Management and Budget Statement of L. Nye Stevens, Di...
Date Feb. 6, 1996 Report No. NSIAD-96-56 Title

Reserve Officers' Training Corps: Questions Related to Organizational Restructuring

United States General Accounting Office GAO February 1996 Report to Congressional Requesters RESERVE OFFICERS’ TRAINING CORPS Questions Related to Organizational Restructuring GAO/NSIAD-96-56 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-270485 February 6, 1996 The Honorable Mitch McConnell United States Senate The Honor...
Date Dec. 29, 1995 Report No. GGD/AIMD-96-50 Title

Office of Management and Budget: Changes Resulting From the OMB 2000 Reorganization

United States General Accounting Office GAO December 1995 Report to Congressional Requesters OFFICE OF MANAGEMENT AND BUDGET Changes Resulting From the OMB 2000 Reorganization GAO/GGD/AIMD-96-50 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260096 December 29, 1995 The Honorable Ted Stevens, Chairman The Honorable John Glenn, Ranking Minority Memb...
Date Dec. 26, 1995 Report No. GGD-96-35 Title

Transforming the Civil Service: Building the Workforce of the Future: Results of a GAO-Sponsored Symposium

United States General Accounting Office GAO December 1995 Report to the Committee on Governmental Affairs, U.S. Senate TRANSFORMING THE CIVIL SERVICE: Building The Workforce Of The Future Results Of A GAO-Sponsored Symposium GAO/GGD-96-35 GAO United States General Accounting Office Washington, D.C. 20548 Comptroller General of the United States B-260233 December 20, 1995 The Honorable Ted Stevens ...
Date Dec. 19, 1995 Report No. RCED-96-55R Title

Energy: Relocation of Energy's Supercomputer

GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, Economic Development and Division B-270732 December 19, 1995 The Honorable Bill Baker House of Representatives Dear Mr. Baker: By letter dated November 8, 1995, and in subsequent discussions with your office, you requested that we review the costs associated with the Department of Energy’s planned relocation...
Date Dec. 15, 1995 Report No. GGD-96-57R Title

Government Operations: Legislative Branch Reductions

Comptroller General of the United States Washington, D.C. 20548 B-259610 December 15, 1995 The Honorable Mark 0. Hatfield Chairman The Honorable Robert C. Byrd Ranking Minority Member Committee on Appropriations United States Senate The Honorable Bob Livingston Chairman The Honorable David Obey Ranking Minority Member Committee on Appropriations House of Representatives . This is the second report...
Date Dec. 15, 1995 Report No. GGD-96-54R Title

Government Operations: Postal Employment and Barcoding

GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260998 December 15, 1995 The Honorable John M. McHugh Chairman, Subcommittee on the Postal Service Committee on Government Reform and Oversight House of Representatives Dear Mr. Chairman: This letter responds to questions raised during our meeting with the Subcommittee on September 21, 1995, when'we di...
Date Dec. 13, 1995 Report No. 156317 Title

Special Publications: Proceedings of the Interagency Financial Management Education and Training Symposium, December 12 and 13, 1995

6 c 1 I I Joint Financial Management Improvement Program I he Joint Financial Management Improvement Program (JFMIP) is a joint cooperative undertaking of the Office of Management and Budget, the General Accounting Office, the Department of the Treasury, and the Office of Personnel Management, working in cooperation with each other and wizperating agencies to improve financial management practice...
Date Dec. 11, 1995 Report No. HEHS-96-23 Title

Department of Education: Efforts by the Office for Civil Rights to Resolve Asian-American Complaints

United States General Accounting Office GAO December 1995 Report to the Honorable Dana Rohrabacher, House of Representatives DEPARTMENT OF EDUCATION Efforts by the Office for Civil Rights to Resolve Asian-American Complaints GAO/HEHS-96-23 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-257759 December 11, 1995 The Honorable Dana ...
Date Dec. 11, 1995 Report No. GGD-96-32 Title

Retention Allowances: Usage and Compliance Vary Among Federal Agencies

United States General Accounting Office GAO December 1995 Report to the Ranking Minority Member, Subcommittee on Post Office and Civil Service, Committee on Governmental Affairs, U.S. Senate RETENTION ALLOWANCES Usage and Compliance Vary Among Federal Agencies GAO/GGD-96-32 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260236 December 11, 1995 The...
Date Dec. 8, 1995 Report No. HEHS-96-53R Title

Government Operations: Changes in FDA Structure

B-259939 December 8, 1995 The Iionorable Nancy L. Kassebaurn Chairman, Corrmittee on Labor and Human Resources United States Senate Dear Madam Chairman: The Congress, industry groups, and others have raised concerns about delays in the Food and Drug Administration's (FDA) approval of new medical device, pharmaceutical, and biologic products. In the last 5 years, the Congress provided additional fu...
Date Nov. 28, 1995 Report No. NSIAD-96-23 Title

Foreign Assistance: PLO's Ability to Help Support Palestinian Authority Is Not Clear

United States General Accounting Office GAO November 1995 Report to the Chairman, Committee on International Relations, House of Representatives FOREIGN ASSISTANCE PLO’s Ability to Help Support Palestinian Authority Is Not Clear GAO/NSIAD-96-23 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-270066 November 28, 1995 The Ho...
Date Nov. 16, 1995 Report No. AIMD-96-17R Title

Information Management: Information on Control Boards

United States General Accounting Office Washington, D.C. 20548 Accounting and Information Management Division B-270459 November 16, 1995 The Honorable James T. Walsh Chairman Subcommittee on Appropriations for the District of Columbia Committee on Appropriations House of Representatives Dear Mr. Chairman: In response office, we operations For each of ------- to a September 16, 1995, request from y...
Date Nov. 6, 1995 Report No. NSIAD-96-42 Title

Retention Bonuses: More Direction and Oversight Needed

United States General Accounting Office GAO November 1995 Report to Congressional Committees RETENTION BONUSES More Direction and Oversight Needed GAO/NSIAD-96-42 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-259744.2 November 24, 1995 The Honorable Robert K. Dornan Chairman The Honorable Owen B. Pickett Ranking Minority M...
Date Oct. 10, 1995 Report No. GGD-96-3 Title

Tax Administration: IRS Faces Challenges in Reorganizing for Customer Service

United States General Accounting Office GAO October 1995 Report to Congressional Committees TAX ADMINISTRATION IRS Faces Challenges in Reorganizing for Customer Service GAO/GGD-96-3 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-261038 October 10, 1995 The Honorable Orrin G. Hatch Chairman The Honorable Bill Bradley Ranking Minority Member Subcommi...
Date Sept. 28, 1995 Report No. GGD-95-190R Title

Government Operations: Customs Inspectional Staffing

United States General Accounting Office Washington, D.C. 20548 General Government Division B-260121 September 28, 1995 The Honorable Philip M. Crane Chairman, Subcommittee on Trade Committee on Ways and Means House of Representatives Dear Mr. Chairman: This letter responds to the Subcommittee’ request for information on the U.S. Customs s Service’ costs to provide inspectional services and on ...
Date Sept. 28, 1995 Report No. GGD-95-225 Title

U.S. Department of Agriculture: Foreign Agriculture Service Could Benefit from Better Strategic Planning

United States General Accounting Office GAO September 1995 Report to the Ranking Minority Member, Subcommittee on Risk Management and Specialty Crops, Committee on Agriculture, House of Representatives U.S. DEPARTMENT OF AGRICULTURE Foreign Agricultural Service Could Benefit From Better Strategic Planning GAO/GGD-95-225 GAO United States General Accounting Office Washington, D.C. 20548 General Gov...
Date Sept. 18, 1995 Report No. NSIAD-95-127 Title

DOD Infrastructure: DOD's Planned Finance and Accounting Structure Is Not Well Justified

United States General Accounting Office GAO September 1995 Report to Congressional Requesters DEFENSE INFRASTRUCTURE DOD’s Planned Finance and Accounting Structure Is Larger and More Costly Than Necessary GAO/NSIAD-95-127 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-259036 Letter Date Goes Here The Honorable Herbert H. ...
Date Sept. 13, 1995 Report No. GGD-95-143 Title

Postal Service: Performing Remote Barcoding In-House Costs More Than Contracting Out

United States General Accounting Office GAO September 1995 Report to the Chairman, Subcommittee on Treasury, Postal Service, and General Government, Committee on Appropriations, House of Representatives POSTAL SERVICE Performing Remote Barcoding In-House Costs More Than Contracting Out GAO/GGD-95-143 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-2...
Date Sept. 5, 1995 Report No. T-RCED-95-275 Title

Public Housing: Status of HUD's Takeover of the Chicago Housing Authority

United States General Accounting Office GAO For Releaseon Delivery Expected at 11 am. CST Tuesday September51995 Testimony Before the Subcommitteeon Human Resourcesand IntergovernmentalRelations, Committee on Government Reform and Oversight, U.S. House of Representatives PUBLIC HOUSING Status of HUD’s Takeover of the Chicago Housing Authority Statementof Judy A. England-Joseph, Director, Housing...
Date Aug. 31, 1995 Report No. PEMD-95-28 Title

Schools and Workplaces: An Overview of Successful and Unsuccessful Practices

United States General Accounting Office GAO August 1995 Report to the Chairman, Subcommittee on Oversight and Investigations, Committee on Economic and Educational Opportunities, House of Representatives SCHOOLS AND WORKPLACES An Overview of Successful and Unsuccessful Practices GAO/PEMD-95-28 GAO United States General Accounting Office Washington, D.C. 20548 Program Evaluation and Methodology Div...
Date Aug. 3, 1995 Report No. NSIAD-95-156 Title

Foreign Assistance: Assessment of Selected USAID Projects in Russia

United States General Accounting Office GAO August 1995 Report to Congressional Requesters FOREIGN ASSISTANCE Assessment of Selected USAID Projects in Russia GAO/NSIAD-95-156 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-260365 August 3, 1995 The Honorable Benjamin Gilman Chairman The Honorable Lee Hamilton Ranking Minorit...
Date Aug. 3, 1995 Report No. AIMD/GGD-95-220R Title

Tax Policy and Administration: IRS Compliance Initiative

GAO United States General Accounting Office Washington, D.C. 20548 Accounting and Information Management Division B-262201 August 3, 1995 Charles Senate Grassley: E. Grassley The Honorable United States Dear Senator that we This letter responds to your July 31, 1995, request answer two questions regarding the Internal Revenue Service's (IRS) compliance with the Chief Financial Officers (CFO) Act a...
Date Aug. 1, 1995 Report No. RCED-95-162 Title

Trans-Alaska Pipeline: Actions to Improve Safety Are Under Way

United States General Accounting Office GAO August 1995 Report to Congressional Requesters TRANS-ALASKA PIPELINE Actions to Improve Safety Are Under Way GAO/RCED-95-162 GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, and Economic Development Division B-261176 August 1, 1995 The Honorable Don Young Chairman, Committee on Resources House of Representatives Th...
Date July 28, 1995 Report No. HEHS-95-228R Title

Government Operations: OHA Backlogs

United States General Accounting Office Washington, D.C. 20548 Health, Education and Human Services Division B-261609 July 28, 1995 The Honorable Sam M. Gibbons Ranking Minority Member Committee on Ways and Means House of Representatives Dear Mr. Gibbons: Over the last several years, backlogs and case processing times have increased substantially at the Social Security Administration's (SSA) Offic...
Date July 25, 1995 Report No. RCED-95-207 Title

Environmental Management: Impacts of Increases in DOE's Workforce

United States General Accounting Office GAO July 1995 Report to the Ranking Minority Member, Committee on Governmental Affairs, U.S. Senate ENVIRONMENTAL MANAGEMENT Impacts of Increases in DOE’s Workforce GAO/RCED-95-207 GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, and Economic Development Division B-260784 July 25, 1995 The Honorable John Glenn Rankin...
Date July 14, 1995 Report No. GGD-95-51R Title

Government Operations: Downsizing and Space

GAO United States .+ General Accounting Office Washington, D.C. 20548 General Gkernment Division B-260008 July 14, 1995 The Honorable William Cohen Chairman, Subcommittee on Oversight of Government Management and the District of Columbia Committee on Governmental Affairs United States Senate Dear Mr. Chairman: As you requested, this letter provides information on the federal government's efforts t...
Date July 12, 1995 Report No. RCED-95-163 Title

Pesticides: EPA's Efforts to Collect and Take Action on Exposure Incident Data

United States General Accounting Office GAO July 1995 Report to Senator Harry M. Reid, U.S. Senate PESTICIDES EPA’s Efforts to Collect and Take Action on Exposure Incident Data GAO/RCED-95-163 GAO United States General Accounting Office Washington, D.C. 20548 Resources, Community, and Economic Development Division B-261118 July 12, 1995 The Honorable Harry M. Reid United States Senate Dear Senat...
Date July 1, 1995 Report No. AA-95-19(3) Title

Energy and Science Issues Issue Area: Active Assignments

United States General Accounting Office GAO July 1995i Resources, Community, and Economic Development Division Energy and Science Issues Issue Area Active Assignments GAO/AA-95-19(3) Foreword This report was prepared primarily to inform Congressional members and key staff of ongoing assignments in the General Accounting Office's Energy and Science Issues issue area This report contains assignments...
Date June 7, 1995 Report No. HEHS-95-140 Title

Federal Reorganization: Congressional Proposal to Merge Education, Labor, and EEOC

United States General Accounting Office GAO June 1996 Report to Congressional Requesters FEDERAL REORGANIZATION Congressiond Proposal to Merge Education, Labor, and EEOC GAO United States General Accounting Office Washington, D.C. 20648 Health, Education, and Human Services Division B-261054 June 7,1995 The Honorable William F. Goodling Chairman, Committee on Economic and Educational Opportunities...
Date June 2, 1995 Report No. NSIAD-95-97 Title

Military Personnel: High Aggregate Personnel Levels Maintained Throughout Drawdown

u h ;. ‘ :I ., /’ I , : ’ G-0 ;t;~;;ingge -., -* B-260797 June 2, 1995 - National Security and International Afkirs Division The Honorable Robert K Dornan Chairman, Subcommittee on Military Personnel Committee on National Security House of Representatives Dear Mr. Chairman: This report responds to your request that we assess how the military drawdown has affected the services’ ability to s...
Date May 23, 1995 Report No. T-HEHS-95-170 Title

EEOC: Burgeoning Workload Calls for New Approaches

United States General Accounting Office GAO For Release on Delivery Expected at 9:oO a.m. Tuesday, May 23, 1995 Testimony Before the Committee on Labor and Human Resources, U.S. Senate EEOC Burgeoning Workload Calls for New Approaches Statement of Linda G. Morra, Director, Education and Employment Issues, Health, Education, and Human Services Division GAO/T-HEHS-95-170 I Madam Chairman and Members...
Date May 17, 1995 Report No. T-GGD-95-164 Title

Federal Downsizing: Observations on Agencies' Implementation of the Buyout Authority

United States General Accounting Office GAO For Releaseon Delivery Expected at 10:00 a.m.. EDT Wednesday May 17. 1995 Testimony Before the Subcommittee on Civil Service Committee on Government Reform and Oversight House of Representatives FEDERAL DOWNSIZING Observations on Agencies’ Implementation of the Buyout Authority Statement of Timothy P. Bowling, Associate Director Federal Human Resource ...
Date May 15, 1995 Report No. NSIAD-95-128 Title

State Department: Additional Actions Needed to Improve Overseas Real Property Management

United States General Accounting Office GAO May 1995 Report to the Secretary of State STATE DEPARTMENT Additional Actions Needed to Improve Overseas Real Property Management GAO/NSIAD-95-128 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-260352 May 15, 1995 The Honorable Warren M. Christopher The Secretary of State Dear Mr....
Date May 1, 1995 Report No. NSIAD-95-154 Title

Best Practices Methodology: A New Approach for Improving Government Operations

United States General Accounting Office GAO May 1995 National Security and International Affairs Division BEST PRACTICES METHODOLOGY A New Approach for Improving Government Operations GAO/NSIAD-95-154 Preface Private sector organizations are recognizing that in order to survive in the future, they have to initiate major changes within their organization that will make them more productive and redu...
Date May 1, 1995 Report No. OIMC-95-8 Title

Framework for Implementation: Job Process Reengineering

United States General Accounting Office GAO May 1995 Framework for Implementation: Job Process Reengineering GAO/OIMC-95-8 1. Introduction This document details the strategic framework and the roles and responsibilities of the key teams and players identified in the framework. It will enable GAO to successfully implement the process reforms proposed by the Job Management Process Owners and approve...
Date April 21, 1995 Report No. GGD-95-147R Title

Business, Industry, and Consumers: Agencies' Service to Non-English Speaking Customers

GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-260243.2 April 21, 1995 The Honorable Henry B. Gonzalez Ranking Minority Member Committee on Banking and Financial Services House of Representatives Dear Mr. Gonzalez: This letter responds to your request that we determine whether selected federal agencies have bilingual staff available to meet the nee...
Date April 20, 1995 Report No. HEHS-95-84R Title

Health: Barriers to VA Managed Care

GAO United States General Accounting Office Washington, D.C. 20548 Health, Education and Human Services Division B-254664 April 20, 1995 The Honorable Lane Evans Ranking Minority Member Subcommittee on Compensation, Pension, and Memorial Affairs Insurance, Committee on Veterans' Affairs House of Representatives Dear Mr. Evans: The Department of Veterans Affairs' (VA) health care system faces an un...
Date April 18, 1995 Report No. GGD-95-79 Title

Federal Quality Management: Strategies for Involving Employees

United States General Accounting Office GAO April 1995 Report to the Director, Office of Personnel Management FEDERAL QUALITY MANAGEMENT: Strategies for Involving Employees GAO/GGD-95-79 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249779 April 18, 1995 The Honorable James B. King Director, Office of Personnel Management Dear Mr. King: Quality Ma...
Date March 23, 1995 Report No. T-NSIAD/AIMD-95-126 Title

Defense Infrastructure: Enhancing Performance Through Better Business Practices

United States General: Accounting Office GAO Testimony Before the Subcommittee on Readiness,Committee on National Security, House of Representatives For Releaseon Delivery Expectedat 2:00 p.m. EDT Thursday March 23,1995 DEFENSE INFRASTRUCTURE Enhancing Performance Through Better Business Practices Statement of Donna M. Heivilin, Director, Defense Management and NASA Issues, National Security and I...
Date March 13, 1995 Report No. GGD-95-54 Title

Workforce Reductions: Downsizing Strategies Used in Selected Organizations

United States General Accounting Office GAO March 1995 Report to Congressional Committees WORKFORCE REDUCTIONS Downsizing Strategies Used in Selected Organizations GAO/GGD-95-54 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259181 March 13, 1995 The Honorable William V. Roth, Jr. Chairman The Honorable John Glenn Ranking Minority Member Committee ...
Date March 13, 1995 Report No. T-RCED/AIMD-95-131 Title

FAA Budget: Issues Related to the Fiscal Year 1996 Request

United States General Accounting Office GAO Testimony Before the Subcommittee on Transportation and Related Agencies, Committee on Appropriations House of Representatives For Releaseon Delivery Expectedat 1:00 p.m., EST Monday March 13,1995 FAA BUDGET Issues Related to the Fiscal Year 1996 Request Statement of Kenneth M. Mead, Director, Transportation Issues Resources,Community, and Economic Devel...
Date March 7, 1995 Report No. NSIAD-95-76 Title

Army Reserve Components: Cost, Readiness, and Personnel Implications of Restructuring Agreement

United States General Accounting Office GAO March 1995 Report to Congressional Requesters ARMY RESERVE COMPONENTS Cost, Readiness, and Personnel Implications of Restructuring Agreement GAO/NSIAD-95-76 GAO United States General Accounting Office Washington, D.C. 20548 National Security and International Affairs Division B-259379 March 7, 1995 Congressional Requesters On December 10, 1993, the Secre...
Date Feb. 27, 1995 Report No. T-GGD-95-97 Title

Tax Administration: IRS' Fiscal Year 1996 Budget Request and the 1995 Filing Season

United States General Accounting Of&e I Testimony Before the Subcommittee on Oversight, Committee on Ways and Means, House of Representatives For Release Delivery on Expected at 1O:OO EST a.m., on Monday February27,1995 TAX ADMINISTRATION IRS’ Fiscal Year 1996 Budget Request and the 1995 Filing Season Jennie S. Stathis Director, Tax Policy and Administration Issues General Government Division IR...
Date Feb. 17, 1995 Report No. GGD-95-62R Title

Government Operations: EDA's Management Challenges

GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-259901 February 17, 1995 Ronald H. Brown of Commerce The Honorable The Secretary Dear Mr. Secretary: ' the administration is planning to As you have testified, expand the role of the Economic Development Administration (EDA)--the Department of Commerce agency responsible for generating jobs in economic...
Date Feb. 6, 1995 Report No. T-HEHS-95-75 Title

Medicare: High Spending Growth Calls for Aggressive Action

United States General Accounting Office GAO For Releaseon Delivery Expectedat 10~00 a.m., Monday, February&I995 Testimony Before the Subcommittee on Health Committee on Ways and Means House of Representatives MEDICARE High SpendingGrowth Calls for Aggressive Action Statement of William J. Scanlon, Associate Director Health Financing and Policy Issues Health, Education, and Human Services Division ...
Date Feb. 1, 1995 Report No. T-GGD-95-74 Title

Tax Administration: Tax Compliance Initiatives and Delinquent Taxes

United States General Accounting Of&e GAO For Releaseon Delivery Expectedat 1O:OO a.m. Wednesday February 1, 1995 Testimony Before the Subcommittee on Treasury, Postal Service, and General Government, Committee on Appropriations, House of Representatives TAX ADMINISTRATION Tax Compliance Initiatives and Delinquent Taxes Statement of Jennie S. Stathis, Director Tax Policy and Administration Issues ...
Date Jan. 30, 1995 Report No. AIMD/GGD-95-69FS Title

Budget Function Classification: Relating Agency Spending and Personnel Levels to Budget Functions

United States General Accounting Office GAO Fact Sheet for the Chairman, Committee on Governmental Affairs, U.S. Senate January 1995 BUDGET FUNCTION CLASSIFICATION Relating Agency Spending and Personnel Levels to Budget Functions GAO/AIMD/GGD-95-69FS u GAO/AIMD/GGD-95-69FS GA O United States General Accounting Office Washington, D.C. 20548 Accounting and Information Management Division B-260145 Ja...
Date Jan. 27, 1995 Report No. GGD-95-72R Title

Government Operations: Security Protection

GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-258939 January 27, 1995 The Honorable Arlen Specter, Chairman Subcommittee on Labor, Health and Human Services, Education, and Related Agencies Committee on Appropriations United States Senate The Honorable Tom Harkin, Ranking Minority Member Subcommittee on Labor, Health and Human Services, Education,...
Date Jan. 13, 1995 Report No. HEHS-95-25 Title

Veterans' Benefits: Better Assessments Needed to Guide Claims Processing Improvements

United States General Accounting Office GAO January 1995 Report to the Ranking Minority Member, Committee on Veterans’ Affairs, U.S. Senate VETERANS’ BENEFITS Better Assessments Needed to Guide Claims Processing Improvements GAO/HEHS-95-25 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-255638 January 13, 1995 The Honorable Jo...