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GAO Reports by subject "Human capital"

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Date Report No. Title
Date Dec. 9, 2003 Report No. GAO-04-301T Title

Human Capital: Significant Challenges Confront U.S. Trade Agencies

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m., EST Tuesday, December 9, 2003 Testimony Before the Subcommittee on Oversight of Government Management, the Federal Workforce and the District of Columbia, U.S. Senate HUMAN CAPITAL Significant Challenges Confront U.S. Trade Agencies Statement of Loren Yager, Director International Affairs and Trade GAO-04-3...
Date Nov. 14, 2003 Report No. GAO-04-270R Title

Government Operations: Posthearing Questions Related to Succession Planning and Management

United States General Accounting Office Washington, DC 20548 November 14, 2003 The Honorable Jo Ann Davis Chairwoman Subcommittee on Civil Service and Agency Organization Committee on Government Reform House of Representatives Subject: Posthearing Questions Related to Succession Planning and Management Dear Madam Chairwoman: On October 1, I testified before your Subcommittee at a hearing entitled ...
Date Oct. 20, 2003 Report No. GAO-04-85 Title

Government Printing Office: Advancing GPO's Transformation Effort through Strategic Human Capital Management

United States General Accounting Office GAO October 2003 Report to the Subcommittee on Legislative Branch, Committee on Appropriations, U.S. Senate GOVERNMENT PRINTING OFFICE Advancing GPO’s Transformation Effort through Strategic Human Capital Management GAO-04-85 a October 2003 GOVERNMENT PRINTING OFFICE Advancing GPO’s Transformation Effort through Strategic Human Capital Management Highlig...
Date Oct. 1, 2003 Report No. GAO-04-127T Title

Human Capital: Succession Planning and Management Is Critical Driver of Organizational Transformation

United States General Accounting Office GAO For Release on Delivery Expected 2 p.m. EDT Wednesday, October 1, 2003 Testimony Before the Subcommittee on Civil Service and Agency Organization, Committee on Government Reform, House of Representatives HUMAN CAPITAL Succession Planning and Management Is Critical Driver of Organizational Transformation Statement of J. Christopher Mihm Director, Strategi...
Date Sept. 30, 2003 Report No. GAO-03-1099 Title

Human Capital: DHS Personnel System Design Effort Provides for Collaboration and Employee Participation

United States General Accounting Office GAO September 2003 Report to Congressional Requesters HUMAN CAPITAL DHS Personnel System Design Effort Provides for Collaboration and Employee Participation GAO-03-1099 a September 2003 HUMAN CAPITAL DHS Personnel System Design Effort Provides for Collaboration and Employee Participation Highlights of GAO-03-1099, a report to congressional requesters The suc...
Date Sept. 16, 2003 Report No. GAO-03-1162T Title

GAO'S Proposed Human Capital Legislation: Views of the Employee Advisory Council

United States General Accounting Office GAO For Release on Delivery Expected at 9:30 a.m. EDT Tuesday, September 16, 2003 Testimony Before the Senate Committee on Governmental Affairs GAO’S PROPOSED HUMAN CAPITAL LEGISLATION Views of the Employee Advisory Council Statement for the Record by GAO’s Employee Advisory Council GAO-03-1162T A Mr. Chairman and Members of the Committee: We are pleased...
Date Sept. 15, 2003 Report No. GAO-03-914 Title

Human Capital: Insights for U.S. Agencies from Other Countries' Succession Planning and Management Initiatives

United States General Accounting Office GAO September 2003 Report to Congressional Requesters HUMAN CAPITAL Insights for U.S. Agencies from Other Countries’ Succession Planning and Management Initiatives GAO-03-914 a September 2003 HUMAN CAPITAL Insights for U.S. Agencies from Other Countries’ Succession Planning and Management Initiatives Highlights of GAO-03-914, a report to congressional re...
Date July 23, 2003 Report No. GAO-03-1034T Title

Federal Law Enforcement: Selected Issues in Human Capital Management

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. EDT Wednesday, July 23, 2003 Testimony Before the Committee on Government Reform, Subcommittees on Civil Service and Agency Organization and Criminal Justice, Drug Policy and Human Resources, House of Representatives FEDERAL LAW ENFORCEMENT Selected Issues in Human Capital Management Statement of Norman J. R...
Date July 18, 2003 Report No. GAO-03-679 Title

Human Capital: Further Guidance, Assistance, and Coordination Can Improve Federal Telework Efforts

United States General Accounting Office GAO July 2003 Report to the Chairman, Committee on Government Reform, House of Representatives HUMAN CAPITAL Further Guidance, Assistance, and Coordination Can Improve Federal Telework Efforts GAO-03-679 a July 2003 HUMAN CAPITAL Highlights of GAO-03-679, a report to the Chairman, Committee on Government Reform, U.S. House of Representatives Further Guidance...
Date July 16, 2003 Report No. GAO-03-1024T Title

GAO: Additional Human Capital Flexibilities Are Needed

United States General Accounting Office GAO For Release on Delivery Expected at 2:00 p.m. EDT Wednesday, July 16, 2003 Testimony Before the Subcommittee on Civil Service and Agency Organization, Committee on Government Reform, House of Representatives GAO Additional Human Capital Flexibilities Are Needed Statement of David M. Walker Comptroller General of the United States GAO-03-1024T A July 16, ...
Date July 16, 2003 Report No. GAO-03-1020T Title

GAO'S Proposed Human Capital Legislation: Views of the Employee Advisory Council

United States General Accounting Office GAO For Release on Delivery Expected at 2:00 p.m. EDT Wednesday, July 16, 2003 Testimony Before the Subcommittee on Civil Service and Agency Organization, Committee on Government Reform, House of Representatives GAO’S PROPOSED HUMAN CAPITAL LEGISLATION View of the Employee Advisory Council Statement of Christopher A. Keisling, Employee Advisory Council Mem...
Date July 3, 2003 Report No. GAO-03-965R Title

National Defense: Posthearing Questions Related to Proposed DOD Human Capital Reform

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 July 3, 2003 The Honorable Susan M. Collins Chairman Committee on Governmental Affairs United States Senate Subject: Posthearing Questions Related to Proposed Department of Defense (DOD) Human Capital Reform On June 4, 2003, I testified before your committee at a hearing entitled “Transforming t...
Date July 1, 2003 Report No. GAO-03-893G Title

Human Capital: A Guide for Assessing Strategic Training and Development Efforts in the Federal Government (Exposure Draft)

United States General Accounting Office GAO July 2003 Exposure Draft HUMAN CAPITAL A Guide for Assessing Strategic Training and Development Efforts in the Federal Government GAO-03-893G a Preface One of the most important management challenges facing federal agencies is the need to transform their cultures to help change the way that government does business in the 21st century. Federal agencies m...
Date June 27, 2003 Report No. GAO-03-954SP Title

Assessment of Public Law 106-303: The Role of Personnel Flexibilities in Strengthening GAO's Human Capital

United States General Accounting Office GAO June 2003 Report to Congressional Committees ASSESSMENT OF PUBLIC LAW 106-303 The Role of Personnel Flexibilities in Strengthening GAO's Human Capital GAO-03-954SP Contents Letter Introduction Implementation of the Act 1 5 7 8 Section 1: Voluntary Early Retirement Section 2: Voluntary Separation Incentive Payments Section 3: Reduction in Force Section 4:...
Date June 4, 2003 Report No. GAO-03-851T Title

Human Capital: Building on DOD's Reform Effort to Foster Governmentwide Improvements

United States General Accounting Office GAO For Release on Delivery Expected at 9:30 a.m. EDT Wednesday, June 4, 2003 Testimony Before the Committee on Governmental Affairs, U.S. Senate HUMAN CAPITAL Building on DOD's Reform Effort to Foster Governmentwide Improvements Statement of David M. Walker Comptroller General of the United States GAO-03-851T June 4, 2003 HUMAN CAPITAL Building on DOD’s R...
Date May 30, 2003 Report No. GAO-03-450 Title

Human Capital: Opportunities to Improve Executive Agencies' Hiring Processes

United States General Accounting Office GAO May 2003 Report to Congressional Requesters HUMAN CAPITAL Opportunities to Improve Executive Agencies’ Hiring Processes GAO-03-450 a May 2003 HUMAN CAPITAL Opportunities to Improve Executive Agencies’ Hiring Processes Highlights of GAO-03-450, a report to congressional requesters. Improving the federal hiring process is critical, as the number of new...
Date May 22, 2003 Report No. GAO-03-779R Title

Government Operations: Posthearing Questions Related to Strategic Human Capital Management

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 May 22, 2003 The Honorable George V. Voinovich Chairman The Honorable Richard J. Durbin Ranking Minority Member Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia Committee on Governmental Affairs United States Senate The Honorable Jo Ann Davis ...
Date May 21, 2003 Report No. GAO-03-777R Title

National Defense: Posthearing Questions Related to Strategic Human Capital Management and Endangered Species

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 May 21, 2003 The Honorable Duncan Hunter Chairman The Honorable Ike Skelton Ranking Minority Member Committee on Armed Services House of Representatives Subject: Posthearing Questions Related to Strategic Human Capital Management and Endangered Species We are responding to questions for the record...
Date May 12, 2003 Report No. GAO-03-493T Title

Human Capital: DOD's Civilian Personnel Strategic Management and the Proposed National Security Personnel System

United States General Accounting Office GAO For Release on Delivery Expected at 12:30 p.m. EDT Monday, May 12, 2003 Testimony Before the Subcommittee on Oversight of Government Management, the Federal Workforce and the District of Columbia, Senate Committee on Governmental Affairs HUMAN CAPITAL DOD’s Civilian Personnel Strategic Management and the Proposed National Security Personnel System Stat...
Date May 9, 2003 Report No. GAO-03-428 Title

Human Capital: OPM Can Better Assist Agencies in Using Personnel Flexibilities

United States General Accounting Office GAO May 2003 Report to Congressional Requesters HUMAN CAPITAL OPM Can Better Assist Agencies in Using Personnel Flexibilities GAO-03-428 a May 2003 HUMAN CAPITAL Highlights of GAO-03-428, a report to Congressional Requesters OPM Can Better Assist Agencies in Using Personnel Flexibilities Congressional requesters asked GAO to provide information on actions th...
Date May 1, 2003 Report No. GAO-03-741T Title

Defense Transformation: DOD's Proposed Civilian Personnel System and Governmentwide Human Capital Reform

United States General Accounting Office GAO For Release on Delivery Expected at 9:00 a.m. EDT Thursday, May 1, 2003 Testimony Before the Committee on Armed Services, House of Representatives DEFENSE TRANSFORMATION DOD's Proposed Civilian Personnel System and Governmentwide Human Capital Reform Statement of David M. Walker Comptroller General of the United States GAO-03-741T May 1, 2003 DEFENSE TRA...
Date April 18, 2003 Report No. GAO-03-690R Title

DOD Personnel: DOD Comments on GAO's Report on DOD's Civilian Human Capital Strategic Planning

United States General Accounting Office Washington, DC 20548 April 18, 2003 The Honorable Solomon P. Ortiz Ranking Minority Member Subcommittee on Readiness Committee on Armed Services House of Representatives Subject: DOD Personnel: DOD Comments on GAO’s Report on DOD’s Civilian Human Capital Strategic Planning Dear Mr. Ortiz: In response to your request, we issued a report in March 2003 to y...
Date April 11, 2003 Report No. GAO-03-446 Title

Human Capital: Selected Agency Actions to Integrate Human Capital Approaches to Attain Mission Results

United States General Accounting Office GAO April 2003 Report to Congressional Subcommittees HUMAN CAPITAL Selected Agency Actions to Integrate Human Capital Approaches to Attain Mission Results GAO-03-446 a April 2003 HUMAN CAPITAL Selected Agency Actions to Integrate Human Capital Approaches to Attain Mission Results Highlights of GAO-03-446, a report to congressional subcommittees Successful st...
Date April 8, 2003 Report No. GAO-03-637T Title

Human Capital: Building on the Current Momentum to Address High-Risk Issues

United States General Accounting Office GAO For Release on Delivery Expected at 9:30 a.m. EDT Tuesday, April 8, 2003 Testimony Before Congressional Subcommittees HUMAN CAPITAL Building on the Current Momentum to Address High-Risk Issues Statement of David M. Walker Comptroller General of the United States GAO-03-637T a April 8, 2003 HUMAN CAPITAL Highlights of GAO-03-637T, testimony before congres...
Date March 28, 2003 Report No. GAO-03-475 Title

DOD Personnel: DOD Actions Needed to Strengthen Civilian Human Capital Strategic Planning and Integration with Military Personnel and Sourcing Decisions

United States General Accounting Office GAO March 2003 Report to the Ranking Minority Member, Subcommittee on Readiness, Committee on Armed Services, House of Representatives DOD PERSONNEL DOD Actions Needed to Strengthen Civilian Human Capital Strategic Planning and Integration with Military Personnel and Sourcing Decisions GAO-03-475 March 2003 DOD PERSONNEL Highlights of GAO-03-475, a report to...
Date Feb. 3, 2003 Report No. GAO-03-156 Title

Human Capital Management: FAA's Reform Effort Requires a More Strategic Approach

United States General Accounting Office GAO February 2003 Report to Congressional Requesters HUMAN CAPITAL MANAGEMENT FAA’s Reform Effort Requires a More Strategic Approach GAO-03-156 a February 2003 HUMAN CAPITAL MANAGEMENT FAA’s Reform Effort Requires a More Strategic Approach Highlights of GAO-03-156, a report to the Chairman, Subcommittee on Aviation, House Committee on Transportation and ...
Date Jan. 1, 2003 Report No. GAO-03-120 Title

High-Risk Series: Strategic Human Capital Management

United States General Accounting Office GAO January 2003 High-Risk Series Strategic Human Capital Management GAO-03-120 a This Series This report on strategic human capital management is part of GAO’s high-risk series, first issued in 1993 and updated periodically. This series identifies areas at high risk due to either their greater vulnerabilities to waste, fraud, abuse, and mismanagement or m...
Date Dec. 6, 2002 Report No. GAO-03-2 Title

Human Capital: Effective Use of Flexibilities Can Assist Agencies in Managing Their Workforces

United States General Accounting Office GAO December 2002 Report to Congressional Requesters HUMAN CAPITAL Effective Use of Flexibilities Can Assist Agencies in Managing Their Workforces GAO-03-2 a United States General Accounting Office December 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study An essential element to acquiring, developing, and retaining high-quali...
Date Dec. 5, 2002 Report No. GAO-03-237 Title

Military Personnel: Oversight Process Needed to Help Maintain Momentum of DOD's Strategic Human Capital Planning

United States General Accounting Office GAO December 2002 Report to the Secretary of Defense MILITARY PERSONNEL Oversight Process Needed to Help Maintain Momentum of DOD’s Strategic Human Capital Planning GAO-03-237 December 2002 MILITARY PERSONNEL Oversight Process Needed to Help Maintain Momentum of DOD’s Strategic Human Capital Planning Highlights of GAO-03-237, a report to the Secretary of...
Date Nov. 15, 2002 Report No. GAO-03-264R Title

Government Operations: Human Capital Legislative Proposals to NASA's Fiscal Year 2003 Authorization Bill

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 November 15, 2002 The Honorable Dana Rohrabacher Chairman The Honorable Bart Gordon Ranking Minority Member Subcommittee on Space and Aeronautics Committee on Science House of Representatives Subject: Human Capital Legislative Proposals to NASA’s Fiscal Year 2003 Authorization Bill You asked us ...
Date Aug. 9, 2002 Report No. GAO-02-1050R Title

Government Operations: Human Capital Flexibilities

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 August 9, 2002 The Honorable Fred Thompson Ranking Minority Member Committee on Governmental Affairs United States Senate Dear Senator Thompson: I am pleased to respond to your request for information about GAO’s use of our special human capital flexibilities. These flexibilities relate to the s...
Date July 24, 2002 Report No. GAO-02-839 Title

HUD Human Capital Management: Comprehensive Strategic Workforce Planning Needed

United States General Accounting Office GAO July 2002 Report to Congressional Requesters HUD HUMAN CAPITAL MANAGEMENT Comprehensive Strategic Workforce Planning Needed GAO-02-839 Contents Letter Results in Brief Background HUD Lacks a Comprehensive Strategic Workforce Plan to Guide Recruiting and Hiring Managers and Staff Reported That the Lack of a Comprehensive Strategic Workforce Plan Sometimes...
Date July 18, 2002 Report No. GAO-02-945T Title

NASA Management Challenges: Human Capital and Other Critical Areas Need to be Addressed

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. EDT Thursday July 18, 2002 Testimony Before the Committee on Science, Subcommittee on Space and Aeronautics, House of Representatives NASA MANAGEMENT CHALLENGES Human Capital and Other Critical Areas Need to be Addressed Statement of David M. Walker, Comptroller General of the United States GAO-02-945T Mr. C...
Date July 15, 2002 Report No. GAO-02-940T Title

Managing for Results: Using Strategic Human Capital Management to Drive Transformational Change

United States General Accounting Office GAO Testimony Before the National Commission on the Public Service For Release on Delivery Expected at 2:00 p.m. EDT Monday, July 15, 2002 MANAGING FOR RESULTS Using Strategic Human Capital Management to Drive Transformational Change Statement of David M. Walker, Comptroller General of the United States GAO-02-940T Chairman Volcker and Members of the Nationa...
Date May 10, 2002 Report No. GAO-02-719R Title

Government Operations: Post-Hearing Questions Related to Federal Human Capital Issues

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 May 10, 2002 The Honorable Daniel K. Akaka Chairman, Subcommittee on International Security, Proliferation, and Federal Services Committee on Governmental Affairs United States Senate The Honorable George V. Voinovich Subcommittee on International Security, Proliferation, and Federal Services Comm...
Date April 23, 2002 Report No. GAO-02-662T Title

Human Capital: Major Human Capital Challenges at SEC and Key Trade Agencies

United States General Accounting Office GAO Testimony Before the Subcommittee on Oversight of Government Management, Restructuring and the District of Columbia, Committee on Governmental Affairs, U.S. Senate For Release on Delivery Expected at 10:00 a.m. EDT Tuesday April 23, 2002 HUMAN CAPITAL Major Human Capital Challenges at SEC and Key Trade Agencies Statement of Richard J. Hillman Director, F...
Date March 18, 2002 Report No. GAO-02-528T Title

Managing for Results: Building on the Momentum for Strategic Human Capital Reform

United States General Accounting Office GAO For Release on Delivery Expected at 9:30 a.m., EST Monday March 18, 2002 Testimony Before the Subcommittee on International Security, Proliferation and Federal Service Committee on Governmental Affairs, U.S. Senate MANAGING FOR RESULTS Building on the Momentum for Strategic Human Capital Reform Statement of David M. Walker Comptroller General of the Unit...
Date March 15, 2002 Report No. GAO-02-373SP Title

Special Publications: A Model of Strategic Human Capital Management

United States General Accounting Office GAO March 2002 Exposure Draft A MODEL OF STRATEGIC HUMAN CAPITAL MANAGEMENT GAO-02-373SP a A Comptroller General of the United States United States General Accounting Office Washington, D.C. 20548 March 15, 2002 This exposure draft of our Model of Strategic Human Capital Management is intended to help federal agency leaders better manage their organizationsâ...
Date Jan. 31, 2002 Report No. GAO-02-375 Title

Foreign Languages: Human Capital Approach Needed to Correct Staffing and Proficiency Shortfalls

United States General Accounting Office GAO January 2002 Report to Congressional Requesters FOREIGN LANGUAGES Human Capital Approach Needed to Correct Staffing and Proficiency Shortfalls GAO-02-375 a Contents Letter Results in Brief Background Agencies Reported Varied Foreign Language Shortages Agencies Use a Variety of Strategies to Meet Their Foreign Language Needs Some Agencies Lack Workforce P...
Date Sept. 17, 2001 Report No. GAO-01-947 Title

Securities And Exchange Commission: Human Capital Challenges Require Management Attention

United States General Accounting Office GAO September 2001 Report to the Ranking Minority Member, Subcommittee on Financial Institutions, Committee on Banking, Housing, and Urban Affairs, U.S. Senate SECURITIES AND EXCHANGE COMMISSION Human Capital Challenges Require Management Attention GAO-01-947 a Contents Letter Results in Brief Background Compensation Was the Primary Factor in Employee Turnov...
Date Sept. 14, 2001 Report No. GAO-01-1070 Title

Human Capital: Practices That Empowered and Involved Employees

United States General Accounting Office GAO September 2001 Ranking Member, Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia, Committee on Governmental Affairs, U.S. Senate HUMAN CAPITAL Practices That Empowered and Involved Employees GAO-01-1070 a Contents Letter Results In Brief Background Scope And Methodology Six Key Practices Helped Empower And In...
Date July 31, 2001 Report No. GAO-01-1007T Title

Human Capital: Building the Information Technology Workforce to Achieve Results

United States General Accounting Office GAO Testimony Before the Subcommittee on Technology and Procurement Policy Committee on Government Reform, U.S. House of Representatives For Release on Delivery Expected at 10:00 a.m. EST Tuesday July 31, 2001 HUMAN CAPITAL Building the Information Technology Workforce to Achieve Results Statement of David M. Walker Comptroller General of the United States G...
Date July 31, 2001 Report No. GAO-01-812 Title

Human Capital: Implementing an Effective Workforce Strategy Would Help EPA to Achieve Its Strategic Goals

United States General Accounting Office GAO July 2001 Report to the Ranking Minority Member, Subcommittee on VA, HUD, and Independent Agencies, Committee on Appropriations, U.S. Senate HUMAN CAPITAL Implementing an Effective Workforce Strategy Would Help EPA to Achieve Its Strategic Goals GAO-01-812 Contents Letter Results in Brief Background EPA's Human Capital Strategy Is a Promising First Step ...
Date July 26, 2001 Report No. GAO-01-590 Title

Single-Family Housing: Better Strategic Human Capital Management Needed at HUD's Homeownership Centers

United States General Accounting Office GAO July 2001 Report to the Ranking Minority Member, Subcommittee on Housing and Transportation, Committee on Banking, Housing, and Urban Affairs, U.S. Senate SINGLE-FAMILY HOUSING Better Strategic Human Capital Management Needed at HUD's Homeownership Centers GAO-01-590 Contents Letter Appendix I Objectives, Scope, and Methodology 1 37 Appendix II Single-Fa...
Date July 17, 2001 Report No. GAO-01-965T Title

Human Capital: Taking Steps to Meet Current and Emerging Human Capital Challenges

United States General Accounting Office GAO Testimony Before the Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia, Committee on Governmental Affairs, U.S. Senate For Release on Delivery Expected at 2:30 p.m., EST Tuesday July 17, 2001 HUMAN CAPITAL Taking Steps to Meet Current and Emerging Human Capital Challenges Statement of David M. Walker Comptrol...
Date April 24, 2001 Report No. GAO-01-236 Title

Managing for Results: Human Capital Management Discussions in Fiscal Year 2001 Performance Plans

United States General Accounting Office GAO April 2001 Report to Congressional Committees MANAGING FOR RESULTS Human Capital Management Discussions in Fiscal Year 2001 Performance Plans GAO-01-236 United States General Accounting Office Washington, DC 20548 April 24, 2001 The Honorable Fred Thompson, Chairman Committee on Governmental Affairs United States Senate The Honorable George V. Voinovich,...
Date April 13, 2001 Report No. GAO-01-466 Title

Human Capital: The Role of the Ombudsmen in Dispute Resolution

United States General Accounting Office GAO April 2001 Report to the Ranking Member, Subcommittee on International Security, Proliferation, and Federal Services, Committee on Government Affairs, U.S. Senate HUMAN CAPITAL The Role of Ombudsmen in Dispute Resolution GAO-01-466 Contents Letter Results in Brief Background Objectives, Scope, and Methodology Some Agencies Use Ombudsmen to Deal With Work...
Date March 29, 2001 Report No. GAO-01-565T Title

Human Capital: Major Human Capital Challenges at the Departments of Defense and State

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. Thursday March 29, 2001 Testimony Before the Subcommittee on Oversight of Government Management, Restructuring and the District of Columbia, Senate Committee on Governmental Affairs and the Subcommittee on Civil Service and Agency Organization, House Committee on Government Reform HUMAN CAPITAL Major Human C...
Date Feb. 1, 2001 Report No. GAO-01-357T Title

Human Capital: Meeting the Governmentwide High-Risk Challenge

United States General Accounting Office GAO For Release on Delivery Expected at 10:30 a.m. EST Thursday February 1, 2001 Testimony Before the Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia Committee on Governmental Affairs U.S. Senate HUMAN CAPITAL Meeting the Governmentwide HighRisk Challenge Statement of David M. Walker Comptroller General of the ...
Date Jan. 30, 2001 Report No. GAO-01-144 Title

IRS Telephone Assistance: Opportunities to Improve Human Capital Management

United States General Accounting Office GAO January 2001 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives IRS TELEPHONE ASSISTANCE Opportunities to Improve Human Capital Management GAO-01-144 Contents Letter Results in Brief Background Scope and Methodology IRS Plans to Base Staffing on Strategic Goals Rather Than Annual Funding Call Sites Fa...