Summary: The Veterans' Employment and Training Service (VETS) has revised its mission statement to better focus on minimizing unemployment and underemployment among veterans. Although VETS has improved the form and some of the content of its plans, VETS is still not adequately describing the direction it intends to take. For example, VETS has not established a consistent set of priorities in terms of which veterans it intends to target for employment assistance or developed sufficient strategies to address how best to incorporate its programs into the new workforce development system. Furthermore, although VETS recognizes that the establishment of one-stop centers will increase the number of its service delivery points, it has not developed any plans to address how it will provide assistance at all centers. Finally, the quality of some of VETS program management data is questionable; therefore, it is unlikely VETS can accurately assess its performance nationally and know whether it is improving from year to year.
