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District of Columbia Government: Management Reform Projects Not Effectively Monitored

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Report Type Reports and Testimonies
Report Date June 30, 2000
Report No. T-AIMD-00-237
Subject
Summary:

During the last three fiscal years, the D.C. government has proposed hundreds of management reform initiatives that were estimated to save millions of dollars as well as improve government services. As of June 2000, however, the District had reported savings of only about $1.5 million and had not consistently tracked the status of these projects. Neither the D.C. Financial Responsibility and Assistance Authority nor the District could provide adequate details on the goals achieved for all the projects that had been reported as completed or in various stages of completion. The District lacks a systematic process to monitor these management reform projects and determine where savings or customer service improvements have been realized. Consequently, the District cannot say for certain how money earmarked for management reform has been spent or whether the key goals of these initiatives have been realized.

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