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Year 2000 Computing Challenge: HCFA Action Needed to Address Remaining Medicare Issues

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Report Type Reports and Testimonies
Report Date Sept. 27, 1999
Report No. T-AIMD-99-299
Subject
Summary:

Successful Year 2000 conversion of the computer systems that the Health Care Financing Administration (HCFA) and its contractors use to process Medicare claims is essential to guarantee the unimpeded delivery of health care services to millions of Americans. GAO reported in April 1999 that HCFA has responded to GAO's recommendations for improving the agency's program management but that critical Year 2000 risks and challenges remained. (See GAO/T-AIMD-99-160.) This testimony summarizes HCFA's progress in addressing its Year 2000 problems and describes the key challenges that remain in completing the final Year 2000 tests of HCFA's mission-critical systems by November 1, 1999. GAO also discusses the need for HCFA to (1) ensure that Medicare contractors are testing with providers; (2) monitor managed care organization's efforts to address their Year 2000 risks; and (3) complete and validate internal, contractor, and managed care organization business continuity and contingency plans.

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