Year 2000 Computing Crisis: Customs Is Making Good Progress

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Report Type	Reports and Testimonies
Report Date	June 29, 1999
Report No.	T-AIMD-99-225
Subject	Customs administration Mission critical systems Data integrity Information resources management IT contingency plans Software Software verification and validation Strategic information systems planning Systems conversions Y2K Customs Administrative System Customs Service Automated Commercial System Customs Service Automated Export System Customs Service Seized Assets and Case Management Tracking System Customs Service Year 2000 Program Treasury Enforcement Communications System Contingency plans

Summary:

If the U.S. Customs Service does not address the Year 2000 problem in time, key automated systems affecting trillions of dollars in trade between the United States and other countries could malfunction. The result would be delayed trade processing; lost trade revenue; and more criminal activity, such as drug smuggling, money laundering, and commercial fraud. Fortunately, Customs has made good progress in dealing with the Year 2000 problem, thanks, in large part, to the effective program management structures and processes that it has in place. Nevertheless, challenges remain, such as completing end-to-end testing. This testimony discusses four key areas: the agency's progress so far, the effectiveness of its program management, its progress in leading a governmentwide effort to ensure continuous inspections at border crossings, and future challenges facing the agency.

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Year 2000 Computing Crisis: Customs Is Making Good Progress