Summary: The U.S. Capitol Police plans to significantly boost the number of its police officers to deal with potential security risks to Member of Congress, their staff, and tourists. This testimony provides an overview of the results of a requested management review of the U.S. Capitol Police's administrative operations. GAO contracted with a management consulting firm, Booz-Allen & Hamilton, to conduct the evaluation. Booz-Allen's report identifies four overarching issues that affect the entire organization: First, the U.S. Capitol Police receives the necessary support services from its administrative infrastructure, but that infrastructure is fragile and unlikely to be able to provide adequate support services in the future without changes in strategy. Second, the current organization of the U.S. Capitol Police does not facilitate communications between operations and the administrative infrastructure and does not fully integrate support services into the management process. Third, there is no strategic plan or planning process for the administrative infrastructure of the U.S. Capitol Police. Fourth, established or current published policies and procedures for the administrative infrastructure are often lacking.
