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Year 2000 Computing Crisis: Customs Is Effectively Managing Its Year 2000 Program

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Report Type Reports and Testimonies
Report Date Feb. 24, 1999
Report No. T-AIMD-99-85
Subject
Summary:

If Customs does not solve its Year 2000 problem in time, key automated systems affecting trillions of dollars in trade between the United States and other countries could malfunction, resulting in delayed trade processing, lost trade revenue, and more illegal activities, such as drug smuggling, money laundering, and commercial fraud. Although Customs had made good progress in dealing with its Year 2000 problem, challenges remain, such as completing end-to-end testing. This testimony discusses Customs' progress so far, program management effectiveness, and future challenges. GAO also comments on how Customs can benefit from its Year 2000 experience in strengthening its management of information technology.

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