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VA Information Technology: Improvements Needed to Implement Legislative Reforms

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Report Type Reports and Testimonies
Report Date July 7, 1998
Report No. AIMD-98-154
Subject
Summary:

The Department of Veterans Affairs (VA), has not fully implemented critical provisions of the Clinger-Cohen Act and other legislative reforms that provide guidance on how agencies should plan, manage, and acquire information technology. Although VA has taken some initial steps, it has not adequately implemented these legislative reforms. Specifically, the Clinger-Cohen Act requires agencies to analyze their mission-related and administrative processes, and on the basis of this analysis, review and improve these processes before making significant investments in supporting information technology. Although GAO's business process reengineering guide states that agencies should have an overall business process improvement strategy to accomplish reengineering, VA has not developed such a strategy. VA also has not yet defined the departmentwide integrated information technology architecture needed to efficiently utilize information systems across the agency.

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