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INS Management: Follow-up on Selected Problems

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Report Type Reports and Testimonies
Report Date July 22, 1997
Report No. GGD-97-132
Subject
Summary:

The Immigration and Naturalization Service (INS) has received considerable attention in recent years, especially as concerns have mounted over illegal immigration. From fiscal year 1993 to fiscal year 1997, INS' budget more than doubled, and its staffing level increased by about 45 percent to more than 26,000 positions. GAO reported in 1991 that INS was experiencing severe management problems. (See GAO/GGD-91-28.) This follow-up review discusses INS' progress in addressing these issues. GAO examines whether INS has (1) developed goals and priorities to guide planning and resource allocation, (2) revised its organizational structure, (3) improved its internal communications and updated its field and administrative manuals, (4) improved the process for allocating budgetary resources, and (5) improved its ability to monitor its financial status.

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