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Managing for Results: Analytic Challenges in Measuring Performance

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Report Type Reports and Testimonies
Report Date May 30, 1997
Report No. HEHS/GGD-97-138
Subject
Summary:

The Government Performance and Results Act (GPRA) requires agencies to identify program goals and report on their progress in achieving them. GPRA includes a phase during which about 70 programs, ranging from the U.S. Geological Survey's National Water Quality Assessment Program to the entire Social Security Administration, were designated as GPRA pilot projects. These and other government programs have been gaining experience with the act's requirements. GPRA requires GAO to review implementation of the pilot phase and to comment on the prospects for compliance by federal agencies when governmentwide implementation begins in 1997. This report answers the following questions: What analytic and technical challenges are agencies experiencing as they try to measure program performance? What approaches have they taken to address these challenges? How have agencies made use of program evaluations or evaluation expertise in implementing performance measurement?

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