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U.S. Postal Service: Challenges to Sustaining Improved Performance

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Report Type Reports and Testimonies
Report Date March 12, 1997
Report No. T-GGD-97-53
Subject
Summary:

This testimony (1) focuses on the performance of the Postal Service and the need to improve internal controls and protect revenue in an organization that takes in and spends billions of dollars each year and (2) highlights some of the key reform and oversight issues that continue to challenges the Postal Service and Congress as they consider how U.S. mail service should be provided in the future. GAO also provides observations from its ongoing work on labor-management relations at the Postal Service and other areas.

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