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Social Security: Union Activity at the Social Security Administration

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Report Type Reports and Testimonies
Report Date Oct. 2, 1996
Report No. HEHS-97-3
Subject
Summary:

The Social Security Administration (SSA), like other federal agencies and some private sector firms, pays for approved time spent by its employees on union activities. SSA has a special fiduciary responsibility to effectively manage and maintain the integrity of the social security trust funds from which most of these expenses are paid. In a time of shrinking budgets, it is crucial that SSA, as well as other agencies, evaluate how resources are being spent and have reliable monitoring systems to support this evaluation. To ensure accurate tracking of time spent on union activities and the staff conducting these activities, SSA has developed and is testing a new time-reporting system for its field offices and teleservice centers. GAO believes that the new system should be implemented agencywide. With an improved agencywide system, SSA management should have better information on where its money is being spent.

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