Summary: Although the White House had the authority to fire several employees in its press travel office in 1993, the White House should have made the effort to insulate its management decisions from influence from persons with a personal interest in travel office operations. Catherine Cornelius, Harry Thomason, and Darnell Martens, all of whom had potential personal or business interests in the Travel Office operations, created the momentum to examine the Travel Office by raising allegations about improper management to White House officials and participating in activities that appeared to anticipate the firings. Although Mr. Thomason and Mr. Martens had passes that gave them unrestricted access to the White House and participated in discussions about the Travel Office, GAO did not conclude that they were "special government employees" subject to conflict of interest laws. GAO does question the practice of granting nongovernment employees uncontrolled access to White House offices without having policies to govern their activities because the appearance of influence and authority that access conveys could lead to inappropriate actions or abuses. This report discusses (1) past operations and oversight of the Travel Office; (2) current Travel Office operations and the extent to which identified problems have been corrected; (3) actions taken in the spring of 1993 that prompted the White House decision to investigate Travel Office operations and fire the employees; (4) actions taken by other agencies during this period, including the Federal Bureau of Investigation and Internal Revenue Service; and (5) other matters related to the Travel Office situation.