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Long-Term-Care Case Management: State Experiences and Implications for Federal Policy

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Report Type Reports and Testimonies
Report Date April 6, 1993
Report No. HRD-93-52
Subject
Summary:

The number of Americans age 65 and older is rising steadily and could exceed 52 million by 2020. Older people require more health and social services but are often confused about how to obtain them. Case management helps people define their service needs, locates and arranges for services, and coordinates the services of multiple providers. Congress has recently considered several bills dealing with long-term care; some of this legislation has proposed establishing a network of case managers to integrate long-term-care services and ensure that beneficiaries receive necessary care and support. This report discusses (1) what, in practice, constitutes case management; what roles case managers play; and what barriers they face in doing their jobs and (2) whether standards for case managers would best be defined in terms of professional qualifications, the functions of case management, or performance measures based on the experience of state officials and outstanding case managers.

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