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Program Performance Measures: Federal Agency Collection and Use of Performance Data

  Premium   Download PDF Now (36 pages)
Report Type Reports and Testimonies
Report Date May 4, 1992
Report No. GGD-92-65
Subject
Summary:

Proposed legislation would require all federal agencies to develop standards and goals and to measure and report progress toward them. GAO surveyed more than 100 federal agencies, all of which had more than 1,000 employees or more than $500 million in annual outlays, and found that many of them have a range of program performance measures. However, relatively few reported having the organizational characteristics that would make it more likely for them to use their performance measures to assess progress towards goals in their strategic management plans. In fact, most of the agencies GAO visited used measures to provide internal information on their past activities or present operations. As budgets tighten, many agencies find that using a range of performance measures can be beneficial, providing managers information about accountability, efficiency, and effectiveness while also providing Congress and the public with information on how public resources are being spent.

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