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Government Operations: USPS Crisis Management

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Report Type Reports and Testimonies
Report Date April 8, 1992
Report No. GGD-92-4R
Subject
Summary:

GAO provided its final conclusions on the Postal Service's (USPS): (1) preparedness for handling tragedies; and (2) performance following a November 1991 tragedy at the Royal Oak, Michigan Post Office. GAO noted that: (1) the USPS post-tragedy response to victim and employee family needs was well-organized; and (2) USPS provided prompt trauma counseling and financial assistance to employees and victims families.

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