DOD Health Care: Extent to Which Military Physicians Perform Administrative Tasks

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Report Type	Reports and Testimonies
Report Date	Feb. 13, 1989
Report No.	HRD-89-53
Subject	Health care services Health resources utilization Health services administration Military officers Physicians Army Medical Enhancement Program CHAMPUS Civilian Health and Medical Program of the Uniformed Services Health care personnel

Summary:

Pursuant to a congressional request, GAO reviewed: (1) the extent to which military physicians performed routine administrative and clerical tasks; and (2) efforts to define and alleviate the problem.

GAO found that: (1) the Department of Defense (DOD) and the military services agree that physicians perform administrative and clerical tasks which detract from clinical practice time and adversely affect physician productivity; (2) many physicians reported that they had inadequate clerical support staff; (3) although the military services have taken action to determine the extent and impact of the problem, none of the efforts has fully defined the problem's magnitude; (4) in March 1987, DOD directed that the services develop joint standards providing for adequate administrative support; and (5) the services believed that the standards needed to be revised before implementation.

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DOD Health Care: Extent to Which Military Physicians Perform Administrative Tasks