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Government Operations: Postal Service Employee Development Programs Need Better Management

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Report Type Reports and Testimonies
Report Date Sept. 30, 1981
Report No. GGD-81-107
Subject
Summary:

GAO reviewed programs providing training or developmental experience to Postal Service employees. The objective of the review was to determine if management controls over these programs should be strengthened.

GAO found that program instructions were not always followed and some programmatic changes are needed. Weaknesses included: (1) some Postal Career Executive Service candidates received no developmental training and experiences; (2) candidate lists for officer-in-charge assignments were not properly maintained or used; (3) employee performance evaluations were not always prepared; and (4) some significant program costs were not accumulated.

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