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GAO Reports by subject "USPS First Class Measurement System"

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Date Report No. Title
Date Nov. 25, 1992 Report No. GGD-93-12 Title

Revised Delivery Standards: Postal Delivery Scores Improved but Service Is Slower

Report t/o Cmgressional Requeskrs Postal Delivery Scores Improved but Service Is Slower (;Ao/(;(1;I)-!M-12 GAO United St&es General Accounting Oillce Washington, D.C. 20648 General Government Division B-249817 November 25, 1992 The Honorable William L. Clay Chairman, Committee on Post Office and Civil Service House of Representatives The Honorable Robert E. Wise Chairman, Government Information, J...
Date Nov. 12, 1992 Report No. GGD-93-4 Title

U.S. Postal Service: Tracking Customer Satisfaction in a Competitive Environment

L _ -- -._ .-. - . _.... .._ “. ,” .,.“” ,, “. - __....._ - .._. -. . ..^ - -...-__.-- _-_-_----- _ -_-..-- -_._. ..- ..l , GAO United States General Accounting ORice Washington, D.C. 20548 General Government Division B-249140 November 12,1992 The Honorable William S. Broomfield House of Representatives Dear Mr. Broomfield: This report responds to your request that we evaluate the relia...
Date March 5, 1991 Report No. T-GGD-91-9 Title

Government Operations: Operational Performance of the United States Postal Service

United SW438 General Account Of&e / f/ 3 ,3 7 7 Testimony Ill llllll 111 II 143299 For Rel.ease on Del iverv 9:?beCted at 1.1:30 a.m. EST Wesdav March 5, 1991 Operational Performance of the United States Postal Service Statement of T,. We Stevens Government Business Director, Operations Issues General Government Division Before the Comm.ittee on Post Office and Civil Service U.S. House of Represen...