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GAO Reports by subject "GAO Total Quality Management System"

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Date Report No. Title
Date Sept. 10, 1999 Report No. GGD-99-181R Title

Managing for Results: Answers to Hearing Questions on Quality Management

United States General Accounting Washington, D.C. 20548 Office General Government Division B-283613 September lo,1999 The Honorable George V. Voinovich, Chairman Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia Committee on Governmental A&i.rs United States Senate _ Subject: Managing for Results: Answers to Hearing Questions on Qua&v Management Dear M...
Date July 29, 1999 Report No. T-GGD-99-151 Title

Management Reform: Using the Results Act and Quality Management to Improve Federal Performance

United States General Accounting Office GAO For Release on Delivery Expected at 9:30 a.m. EDT on Thursday July 29, 1999 Testimony Before the Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia Committee on Governmental Affairs, U.S. Senate MANAGEMENT REFORM Using the Results Act and Quality Management to Improve Federal Performance Statement of J. Christ...
Date Sept. 1, 1994 Report No. OIMC-94-12 Title

IRM Strategic Plan: September 1994

IJnited States General AccountiIIg Office IRM Strategic Plan September 1994 Message From the Comptroller General GAO is facing a very challenging and exciting future. To better fulfill its mission, the agency is reshaping its internal processes to reduce staff time now spent on low-level tasks, improve teamwork, increase access to information and people, improve decision-making, and avoid rework. ...
Date Oct. 28, 1993 Report No. 150180 Title

Government Operations: Views of Mid-Level Staff

United States General Accounting Offke Testimony Before the Committee on Government Operations, House of Representatives For Releaseon Delivery Expected at LO;00a.m.. EDT Thlrrsday, cktokr 28. 1993 Views of Mid-Level Staff Statementof Debra McKinney, Chair of GAO’ Mid-Level s Employees Council INTRODUCTION Good morning, Committee. Mr. Chairman and members of the I am My Name is Debra McKinney. a...