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GAO Reports by subject "USPS Quality First Initiative"

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Date Report No. Title
Date Dec. 20, 1995 Report No. GGD-96-30 Title

U.S. Postal Service: New Focus on Improving Service Quality and Customer Satisfaction

United States General Accounting Office GAO December 1995 Report to Congressional Requesters U.S. POSTAL SERVICE New Focus on Improving Service Quality and Customer Satisfaction GAO/GGD-96-30 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249787 December 20, 1995 The Honorable John M. McHugh Chairman, Subcommittee on the Postal Service Committee on...