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GAO Reports by subject "USPS CustomerPerfect Initiative"

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Date Report No. Title
Date Oct. 1, 1997 Report No. GGD-98-1 Title

U.S. Postal Service: Little Progress Made in Addressing Persistent Labor-Management Problems

United States General Accounting Office GAO October 1997 Report to the Chairman, Subcommittee on the Postal Service, Committee on Government Reform and Oversight House of Representatives U.S. POSTAL SERVICE Little Progress Made in Addressing Persistent Labor-Management Problems GAO/GGD-98-1 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-272446 Octo...
Date July 31, 1997 Report No. GGD-97-163R Title

The Results Act: Observations on the Postal Service's June 1997 Draft Strategic Plan

GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-277565 July 31, 1997 The Honorable Richard K. Armey Majority Leader House of Representatives The Honorable John Kasich Chairman, Committee on the Budget House of Representatives The Honorable Bob Livingston Chairman, Committee on Appropriations House of Representatives The Honorable Dan Burton Chairman...
Date March 13, 1996 Report No. T-GGD-96-90 Title

U.S. Postal Service: Challenges in Improving Performance and Meeting Competition

United States General Accounting Office GAO Release on Delivery Expected at 9:30 a.m. EST Wednesday March 13, 1996 Testimony Before the Subcommittee on the Postal Service, House Committee on Government Reform and Oversight U.S. POSTAL SERVICE Challenges in Improving Performance and Meeting Competition Statement of Michael E. Motley Associate Director, Government Business Operations Issues General ...
Date Dec. 20, 1995 Report No. GGD-96-30 Title

U.S. Postal Service: New Focus on Improving Service Quality and Customer Satisfaction

United States General Accounting Office GAO December 1995 Report to Congressional Requesters U.S. POSTAL SERVICE New Focus on Improving Service Quality and Customer Satisfaction GAO/GGD-96-30 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-249787 December 20, 1995 The Honorable John M. McHugh Chairman, Subcommittee on the Postal Service Committee on...