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GAO Reports by subject "GAO Civil Rights Office Mediation Program"

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Date Nov. 1, 1990 Report No. 144670 Title

Civil Rights: Civil Rights Office Mediation Program

j Civil Rights Office (CRO) Mediation Pmgram What Is the Goal of Mediation? In mediation a neutral person, the mediator, helps two or more individuals explore ways to resolve their differences and reach an agreement that best addresses their interests. Mediation is a problem-solving process that l E l l reduces obstacles to communication, 9 allows the individuals to create and examine options for ...