| Date |
Report No. |
Title |
| Date June 11, 2008 |
Report No. GAO-08-768 |
Title
United States Government Accountability Office GAO
June 2008 Report to Congressional Committees NATIONAL RESPONSE FRAMEWORK FEMA Needs Policies and Procedures to Better Integrate Non-Federal Stakeholders in the Revision Process GAO-08-768 June 2008 NATIONAL RESPONSE FRAMEWORK Highlights
Highlights of GAO-08-768, a report to congressional committees Accountability Integrity Reliability FEMA Needs P... |
| Date April 30, 2007 |
Report No. GAO-07-319 |
Title
United States Government Accountability Office GAO
April 2007 Report to Congressional Requesters NIH CONFLICT OF INTEREST Recusal Policies for Senior Employees Need Clarification GAO-07-319 April 2007 NIH CONFLICT OF INTEREST Highlights
Highlights of GAO-07-319, a report to congressional requesters Accountability Integrity Reliability Recusal Policies for Senior Employees Need Clarification Why GA... |
| Date April 23, 2002 |
Report No. GAO-02-395 |
Title
United States General Accounting Office GAO
April 2002 Report to the Ranking Democratic Member, Committee on Veterans' Affairs, House of Representatives VETERANS BENEFITS ADMINISTRATION Clarity of Letters to Claimants Needs to Be Improved GAO-02-395 Contents Letter
Results in Brief Background In Many VBA Letters, Certain Key Aspects Were Clear but Others Were Not Multiple Factors Contribute to Def... |
| Date Sept. 26, 2000 |
Report No. HEHS-00-179 |
Title
United States General Accounting Office GAO
September 2000 Report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADMINISTRATION Longstanding Problems in SSA’s Letters to the Public Need to Be Fixed GAO/HEHS-00-179 Contents Letter Appendixes
Appendix I: Scope and Methodology 3 30 33 36 Appendix II: Comments From the Social S... |
| Date Sept. 26, 2000 |
Report No. T-HEHS-00-205 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10 a.m. EST Tuesday, September 26, 2000 Testimony
Before the Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADMINISTRATION SSA’s Letters to the Public Remain Difficult to Understand
Statement of Barbara D. Bovbjerg, Associate Director Education, Workforce, and I... |
| Date April 14, 2000 |
Report No. GGD-00-84 |
Title
United States General Accounting Office GAO
April 2000 Report to Congressional Requesters TAX ADMINISTRATION IRS’ Low-Dollar Notices Sent to Individual Taxpayers GAO/GGD-00-84 United States General Accounting Office Washington, D.C. 20548 General Government Division B-284264 April 14, 2000 The Honorable Bill Archer Chairman, Committee on Ways and Means House of Representatives The Honorable Amo ... |
| Date March 28, 2000 |
Report No. GGD-00-54 |
Title
United States General Accounting Office GAO
March 2000 Report to Congressional Requesters TAX ADMINISTRATION Tracking Taxpayer Information About IRS Notices Could Reduce Burden GAO/GGD-00-54 United States General Accounting Office Washington, D.C. 20548 General Government Division B-284256 March 28, 2000 The Honorable Bill Archer Chairman, Committee on Ways and Means House of Representatives The H... |
| Date July 30, 1999 |
Report No. GGD-99-112R |
Title
GAO United States General Accounting Office Washington, DE. 20648 General Government Division B-281530 July 30,1999 Mr. John M. Dalrymple Chief Operations Officer Internal Revenue Service Subject: IRS Corresuondence to Taxpavers on Earned Income Credit Recertification Dear Mr. Dahymple: We have been reviewing IRS’performance during the 1999 filing season at the request of the Chairman, Subcommit... |
| Date Sept. 2, 1998 |
Report No. HEHS-98-228 |
Title
United States General Accounting Office GAO
September 1998 Report to Congressional Requesters SSA BENEFIT ESTIMATE STATEMENT Adding Rate of Return Information May Not Be Appropriate GAO/HEHS-98-228 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-280622 September 2, 1998 The Honorable Jim Bunning Chairman, Subcommittee on Social Se... |
| Date June 30, 1998 |
Report No. HEHS-98-189 |
Title
United States General Accounting Office GAO
June 1998 Report to Congressional Requesters INDEMNITY HEALTH PLANS Key Features of Consumer Complaint and Appeal Systems GAO/HEHS-98-189 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-280264 June 30, 1998 The Honorable Paul Coverdell The Honorable Larry Craig United States Senate About... |
| Date June 5, 1998 |
Report No. GGD-98-99R |
Title
GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-266194 June 5, 1998 The Honorable Richard C. Shelby United States Senate Dear Senator Shelby: Subject: Federal Documents in Languages Other Than English Published and Distributed in Calendar Years 1995-1997 This letter responds to your request that we update our September 1995 correspondence identifyin... |
| Date May 19, 1998 |
Report No. T-HEHS-98-173 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:00 a.m. Tuesday, May 19, 1998 Testimony
Before the Committee on Labor and Human Resources, United States Senate HMO COMPLAINTS AND APPEALS Plans’ Systems Have Most Key Elements, but Consumer Concerns Remain
Statement of Bernice Steinhardt, Director Health Services Quality and Public Health Issues Health, Education... |
| Date May 12, 1998 |
Report No. HEHS-98-119 |
Title
United States General Accounting Office GAO
May 1998 Report to Congressional Requesters HMO COMPLAINTS AND APPEALS Most Key Procedures in Place, but Others Valued by Consumers Largely Absent GAO/HEHS-98-119 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-278562 May 12, 1998 The Honorable James M. Jeffords Chairman Committee on Lab... |
| Date June 18, 1997 |
Report No. HEHS-97-69 |
Title
United States General Accounting Office GAO
June 1997 Report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SOCIAL SECURITY ADVOCACY Organizations That Mail Fund-Raising Letters GAO/HEHS-97-69 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-276151 June 18, 1997 The Honorable... |
| Date May 20, 1997 |
Report No. HEHS-97-101 |
Title
United States General Accounting Office GAO
May 1997 Report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SSA BENEFIT ESTIMATE STATEMENTS Additional Data Needed to Improve Workload Management GAO/HEHS-97-101 GAO United States General Accounting Office Washington, D.C. 20548 Health, Education, and Human Services Division B-266284 May 20, 199... |
| Date Sept. 12, 1996 |
Report No. T-HEHS-96-210 |
Title
United States General Accounting Office GAO
For Release on Delivery Expected at 10:30 a.m., Thursday, September 12, 1996 Testimony
Before the Subcommittee on Social Security, Committee on Ways and Means, House of Representatives SSA BENEFIT STATEMENTS Statements Are Well Received by the Public but Difficult to Comprehend
Statement of Diana S. Eisenstat, Associate Director, Income Security Issues H... |
| Date Dec. 7, 1994 |
Report No. GGD-95-6 |
Title
United States General Accounting Office GAO
December 1994 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION IRS Notices Can Be Improved GAO/GGD-95-6 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-258452 December 7, 1994 The Honorable J.J. Pickle Chairman, Subcommittee on Over... |
| Date Dec. 6, 1994 |
Report No. HEHS-95-38R |
Title
GAO United States General Accounting Office Washington, D.C. 20648 Health, Education and Human Services Division B-255826 December6, 1994 The Honorable Shirley S, Chater Commissioner Social Security Administration Department of Health and Human Services Dear Dr. Chater: We initiated a study to assess how well the Social Security Administration (SSA) serves employers in resolving wage As part of ou... |
| Date June 1, 1994 |
Report No. GGD-94-118 |
Title
United States General Accounting Office GAO
June 1994 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives ADMINISTRATION More Improvement Needed in IRS Correspondence GAO/G&D-94-1 18 GAO United States General Accounting Office Washhgtmn, D.C. 20648 General Government Division B-255524 June 1,1994 The Honorable J. J. Pickle Chairman, Subcommittee... |
| Date March 22, 1994 |
Report No. T-HEHS-94-126 |
Title
United States General Accounting Offke GAO
For Releaseon Delivery Expectedat 11:OO a.m. March 22.1994 Testimony
Before the Subcommitteeon Social Security Committee on Ways and Means House of Representatives SOCIAL SECURITY ADMINISTRATION Many Letters Difficult to Understand
Statementof JosephF. Delfico, Director, Income Security Issues Health, Education, and Human ServicesDivision Summary Annually... |
| Date Nov. 9, 1993 |
Report No. T-GGD-94-50 |
Title
United States General Accounting Of’ fice 3AO
RRelease Delivery on Testimony
Before the Subcommittee on Oversight, Committee on Ways and Means U.S. House of Representatives ;pected at itO0 EST a.m. lesday wember9,1993 TAX ADMINISTRATION Collecting Delinquent Taxes and Communicating With Taxpayers
Statement of Jennie S. Stathis, Director Tax Policy and Administration Issues General Government Div... |
| Date April 28, 1992 |
Report No. T-GGD-92-33 |
Title
. United States General Accounting Ofl’ ice ” GAO
For Releaseon Delivery Expectedat 9:30 a.m. Tuesday April 28, 1992 Testimony
Before the Subcommittee on Commerce, Consumer and Monetary Affairs, Committee on Government Operations House of Representatives TAX ADMINISTRATION: One Stop Service: A New Conceptof Assistance For Taxpayers
Statement of Hazel E. Edwards, Associate Director Tax Policy a... |
| Date Jan. 23, 1992 |
Report No. GGD-92-20 |
Title
United States General Accounting OfWe GAO
.January lc392 Report to Congressional Committees IMMIGFMlTION CONTROL The Central Address File Needs To Be More Accurate _ -.- -.-.-- __ --- United Statw OaneralAc4?ount4J ofxlcs Waddngton, D.C. 20648 General Govemnent Divbion B-232893 January 23,1QQ2 The Honorable Joseph R, Biden, Jr. Chairman, Committee on the Judiciary United States Senate The Honorabl... |
| Date Sept. 27, 1991 |
Report No. GGD-91-122 |
Title
--~~ _..” - ..-_.__ .--. ~------ 1 Iuit.td Sl.iites (knt~ral Accouut.iug Offiw GAO
Septrmber I99 1 Report to the Assistant to the Commissioner (Taxpayer Omb.udsman), Internal Revenue Service TAX ADMINISTRATION Opportunities to Improve IRS Correspondence on Withholding Allowances 111ll ll~llll~ II
144938
. GAO,‘ GGD-W-122 United States General Accounting Office Washington, D.C. 20548 General Go... |
| Date March 20, 1991 |
Report No. GGD-91-66 |
Title
TAX ADMINISTRATION IRS Needs to Improve Certain Measures of Service Center Quality 143521 -l-l.l--l ““. _IcII.1- .-.,._..l .._... I .-... l.-_l___-“..^-..- ._.___._ -- ___-- - (iA0 ‘ (;(;I)-!)1 -66 ._ ._.. . ..--_--__. _--..- .._ ---_-__--_- _.__ -l.l..l.--l -.M”-- GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-242491 March 20,lQQl The Ho... |
| Date May 29, 1990 |
Report No. GGD-90-38 |
Title
.“), ~ IJnikd States General Accounting Office ” : GAO
May 1990 ----. Report to the Chairman, S$%committee on Commerce, Consumer, and Monetary Affairs, Committee on Government Operations, House of Represerdatives
- : TAX ADMINISTR,ATION Status of IRS’ Test of a Business Information Returns Program 141680 -* * % United States General Accounting Office Washington, D.C. 20548
General Government... |
| Date March 22, 1990 |
Report No. IMTEC-90-26 |
Title
-. -I..-. .. _.. .-_____..._____ _._-..I M;Ilr-c*llI !I!)0 TAX SYSTEM MODERNIZATION IRS’ Efforts to Improve Taxpayer Correspondence lllll II
141175 \ ?h United States General Accounting Office Washington, D.C. 20548 Information Technology Management Division and ” , B-227683 March 22,199O The Honorable J.J. Pickle Chairman, Subcommittee on Oversight Committee on Ways and Means Houseof Represen... |
| Date Dec. 27, 1989 |
Report No. HRD-90-20 |
Title
United States General Accounting Office GAO
lkxmber 1989 Report to Congressional Committees PRIVATE PENSIONS Spousal Consent Forms Hard to Read and Lack Important Information GAO United States General Accounting Office Washington, D.C. 20548 Human Resources Division B-234452 December 27, 1989 The Honorable Lloyd Bentsen Chairman, Committee on Finance United States Senate The Honorable Dan Rostenko... |
| Date Nov. 16, 1989 |
Report No. T-OGC-90-3 |
Title
United States General Accounting Offhe /y’ q 33 GAO
For Release on Delivery Expected at 9:30 A.M. EST Thursday November 16, 1989 Testimony llllllllllllll ll
140133 Legal Opinion Concerning Requirements for Certain Automatic Data Processing Services Acquisitions Synopsis Types of Equipment and Statement of Seymour Efros, Senior Associate General Counsel, Office of General Counsel Before Legislati... |
| Date Aug. 23, 1989 |
Report No. GGD-89-113BR |
Title
_.. ___ ._ ..^. ._ .._ -...-_ __ _ GAO COMMERCE BUSINESS DAILY Classification of Procurement Notices U&ted States General Accounting Office Washington, D.C. 20548 General Government Division B-235570 August23,1989 The Honorable Carl M. Levin Chairman, Subcommittee on Oversight of Government Management Committee on Governmental Affairs united States Senate Dear Mr.. Chairman: This briefing report r... |
| Date March 1, 1989 |
Report No. 138426 |
Title
United States General Accounting Office GAO
March 1989 Content Analysis: A Methodology for Structuring and Analyzing Written Material Transfer Paper 10.1.3 Preface In this paper, we define and describe the evaluation method called “content analysis.” It is a set of procedures for transforming nonstructured information into a format that allows analysis. Prom reading this paper, GAO analysts sh... |
| Date July 13, 1988 |
Report No. T-GGD-88-47 |
Title
United States Testimony For Release on Delivery Expected at 9:30 a.m. EST Wednesday July 13, 1988 IRS' Correspondence and its Assistance With Taxpayers Telephone Program Statement of Jennie S. Stathis, General Government Associate Division Director Before the Subcommittee on Commerce, Consumer, and Monetary Affairs Committee on Government Operations House of Representatives 136311 IRS' CORRESPONDE... |
| Date July 13, 1988 |
Report No. GGD-88-101 |
Title
Affairs, Committee on Government Operations, House of Representatives TAX ADMINISTRATION IRS’ Service Centers
Need to Jmprove : ;” . -_-, GAO/GGD-8SlOl General Government Division B-227220 July 13. 1988 The Honorable Doug Barnard, Jr. Chairman, Subcommittee on Commerce, Consumer, and Monetary Affairs Committee on Government Operations House of Representatives Dear Mr. Chairman: In response to ... |
| Date May 30, 1986 |
Report No. 130024 |
Title
United States Gene-d Accounting Office GAO May 1986 Guide for Wiriting Executive Summaries . PREFACE This guide provides supplementary guidance to support GAO's 11 of the Report Manual) that current policy (contained in Chapter all chapter format reports will contain executive summaries. It contains instructions for writing executive summaries and includes examples of executive summaries from issu... |
| Date Aug. 29, 1985 |
Report No. HRD-85-96 |
Title
Warn STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 AUG2 8 1985 / Mrs. Martha A. McSteen Acting Commissioner of Social Security Department of Health and Human Services Dear Mrs. McSteen: Subject: Improving the Quality of Social Security Administration Notices (GAO/HRD-85-96) We have been reviewing the Social Security Administration's (SSA's) Clear Notices Project --one of eight major init... |
| Date May 8, 1985 |
Report No. 126891 |
Title
UNITED STATES GENERALACCOUNTING OFFICE WASHINGTON,D.C.
20548 FOR RELEASEON DELIVERY Expected at 9:30 a.m. EDT Wednesday, May 8, 1985 STATEMENT OF JOHNNYC. FINCH, SENIOR ASSOCIATE DIRECTOR GENERALGOVERNMENT DIVISION BEFORETHE SUBCOMMITTEE COMMERCE, ON CONSUMER AND MONETARY AFFAIRS COMMITTEEON GOVERNMENT OPERATIONS HOUSEOF REPRESENTATIVES ON
/
I I UNITED STATES CITIZENS LIVING IN FO'REIGNCOUNTRIES A... |
| Date April 5, 1984 |
Report No. GGD-84-13 |
Title
COMPTROLLER GENERAL OF THE UNITED STATES
WASHINGTON D C 20548 B-212824 To the Speaker President of the of the House of Senate and the Representatives The Congress envisioned that the Internal Revenue Service's (IRS') taxpayer assistance activities would help taxpayers to better meet their responsibilities under the Nation's selfHowever, assessment tax system. in recent years, the administration ha... |
| Date Feb. 27, 1984 |
Report No. NSIAD-84-52 |
Title
BY THEUS. GENERALACCOUNTING OFFICE
Report To The Secretary Of The Army Problems In Alerting And Preparing Army Reservists For Mobilization
The Army’s system for alerting members of ‘National Guard and Reserve units In the ‘event of mobrlrzatron needs improvements. ,The prrmary document the Army will use to notify reservrsts-the unit alert roster--is Inadequate for locating many reservists qu... |
| Date March 2, 1983 |
Report No. 120686 |
Title
c . l 27 DNITED STATES GENERALACCOUNTING GFFICE WASHINGTON, D.C. 20548 I STATEMENT OF OLIVER W. KRUEGER,ASSOCIATE DIRECTOR
COMMUWl!Y, AND ECONOMIC DEVELOPMENT DIVISION RESOURCES,
BEFORE THE - HOUSESUBCOMMITTEE TELECOMMUNICATIONS, ON CONSUMER PROTECTION,AND FINANCE COMMITTEE ENERGYAND COMMERCE ON
O N THE "HOTOR VEHICLE RECALL PROGRAM t 1.m.~
..~ 120686 Mr. Chairman and Members of the Subcommittee: ... |
| Date Oct. 22, 1982 |
Report No. AFMD-83-13 |
Title
I . . 119 7a9 PEPORT Bv THEu.s. General Accounting Office
Improving Productivity ,,#I’ !In Copyright Registration
est studies of the copyright registration recess have identified many ideas for prowhich have not yet ! uctivity improvement tjeen fully explored. This report describes alctions recently taken by top management ait the Copyright Office to improve the effi‘isncy and productivity of ... |
| Date March 11, 1982 |
Report No. FPCD-82-9 |
Title
‘I ’ L * ‘4 UNITED STATES GENERAL Acc0UNTlNG
WASH I NGTON. D.C. 20548 OFFICE 1 FEDERAL PERSONNEL AND COMFENSATION DIVISION B-205566 MARCH 11,1992 The Honorable Herbert E. Ellingwood Chairman, Merit Systems Protection Board Dear Mr. Chairman: Subject: Questionnaire Design Problems Limit .'Usefulness of Results (FPCD-82-9) The Civil Service Reform Act of 1978 gave the Merit Systems Protection ... |
| Date Feb. 5, 1982 |
Report No. 117523 |
Title
UNITED STATES GENERAL Washington, ACCOUNTING D.C. OFFICE FOR RELEASE Expected at February 5, ON DELIVERY 1G:OO a.m. on 1982 STATEMENT GREGORY J. AHART, OF DIRECTOR HUMAN RESOURCES DIVISION BEFORE THE SUBCOMMITTEE COMMITTEE UNITED STATES ON SOCIAL SECURITY ON WAYS AND MEANS HOUSE OF REPRESENTATIVES 0N THE DISCONTINUANCE SOCIAL SECURITY STUDENT OF BENFITS Mr. Chairman In August and Members of the Su... |
| Date May 29, 1981 |
Report No. MASAD-81-34 |
Title
UNITEDSTATESGENERALACCOUNTING OFFICE
WASHINGTON, D.C. 20548 MISSION SYSTEMS ANALYSIS ACQUISITION AND DIVISION B-203317 MAY 29.1981 Dr. Alan M. Lovelace Acting Administrator, National Aeronautics and Space Administration llllHllI Ill H
115345 Dear Dr. Lovelace: a Data Handling rImplementing Science Flight Investigations Policy for Space (MASAD-81-34) Subject: J We have completed our survey on the N... |
| Date July 17, 1980 |
Report No. FGMSD-80-63 |
Title
. I . a BY THE COMPTROLLER GENERAL Report To The Chairman, Committee On Appropriations United States Senate
OF THE UNITED STATES Processing Alternatives To Improve Cost Effectiveness And Productivity
Word processing systems are essential to the offices of U.S. Senators who respond annually to over 11 million letters from their constituents. The annual cost for equipment and personnel to develop an... |
| Date Dec. 1, 1979 |
Report No. 111122 |
Title
..
FOREWORD This guide was prepared f o r quick and convenient reference to GAO's reporting policies. I t should be useful to report writers and reviewers throughout the o f f i c e . I t is designed t o supplement the R e p r t Manual and make it easier to use. It also should be used i n conjunction with the Checklist f o r R e p o r t Writers and Reviewers. There are two parts-one d e a l s wit... |
| Date July 31, 1978 |
Report No. LCD-78-126B |
Title
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| Date Jan. 1, 1976 |
Report No. 090948 |
Title
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