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GAO Reports by subject "VA Systematic Individual Performance Assessment"

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Date Report No. Title
Date Aug. 23, 2001 Report No. GAO-01-930R Title

Veterans' Benefits: Quality Assurance for Disability Claims Processing

United States General Accounting Office Washington, DC 20548 August 23, 2001 The Honorable Lane Evans Ranking Democratic Member Committee on Veterans’ Affairs House of Representatives Subject: Veterans’ Benefits: Quality Assurance for Disability Claims Processing Dear Mr. Evans: In recent years, the accuracy of claims processing in the Veterans Benefits Administration's (VBA) compensation and ...
Date May 31, 2001 Report No. GAO-01-601 Title

Veterans Benefits: Training for Claims Processors Needs Evaluation

United States General Accounting Office GAO May 2001 Report to the Ranking Democratic Member, Committee on Veterans' Affairs, House of Representatives VETERANS' BENEFITS Training for Claims Processors Needs Evaluation GAO-01-601 Contents Letter Appendix I Scope and Methodology 1 16 Appendix II Comments From the Department of Veterans Affairs 17 Tables Table 1: VBA’s Schedule for Releasing TPSS M...