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GAO Reports by subject "IRS Telephone Routing Interactive Systems Project"

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Date Report No. Title
Date July 13, 1998 Report No. GGD-98-152 Title

Tax Administration: IRS' Telephone Routing Interactive System May Not Meet Expectations

United States General Accounting Office GAO July 1998 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION IRS’ Telephone Routing Interactive System May Not Meet Expectations GAO/GGD-98-152 GAO United States General Accounting Office Washington, D.C. 20548 General Government Division B-276596 July 13, 1998 The Honorable Nancy...