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Priority Open Recommendations: Department of Education

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Report Type Reports and Testimonies
Report Date April 10, 2020
Release Date April 17, 2020
Report No. GAO-20-425PR
Summary:

Each year, we make more than 1,000 recommendations to help improve the federal government. We alert department heads to the recommendations where they can save the most money, address issues on our High Risk List, or significantly improve government operations.

This report outlines our 6 priority open recommendations for the Department of Education as of April 2020.

For example, we recommended that Education improve customer service to borrowers in the Direct Loan program by improving instructions and guidance to loan servicers.

Since our previous letter in April 2019, Education implemented 3 of our priority recommendations.

Department of Education Priority Recommendations Graphic

Department of Education Priority Recommendations Graphic

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