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VA Health Care: Actions Needed to Improve Family Caregiver Program

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Report Type Reports and Testimonies
Report Date Sept. 16, 2019
Release Date Sept. 16, 2019
Report No. GAO-19-618
Summary:

The Family Caregiver Program has provided financial and other types of assistance to caregivers of veterans seriously injured in the line of duty since 9/11.

VA is still working on implementing a new IT system for the program, which will allow it to expand the program to help all veterans’ caregivers as required by the VA MISSION Act of 2018.

VA doesn’t have the data it needs to determine whether the program is appropriately staffed and participants are monitored. This could make it harder for VA to determine the number and type of staff it will need once the program expands.

We recommended that VA collect reliable staffing and monitoring data.

VA hallway sign directing people to Post 9/11 Transition & Care Management

VA hallway sign directing people to Post 9/11 Transition & Care Management

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