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Human Capital: Improving Federal Recruiting and Hiring Efforts

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Report Type Reports and Testimonies
Report Date July 30, 2019
Release Date July 30, 2019
Report No. GAO-19-696T
Summary:

Technology, demographics, and attitudes toward work are evolving in the private and public sectors. But federal government employment policies were designed decades ago. As a result, the government may struggle to compete for talented workers—which is one reason why federal human capital management is an issue on our High Risk list.

We testified about the state of the federal civil service and recruiting and retaining workers with critical skills.

For example, agencies have long said competitive hiring procedures are rigid, complex, and lengthy. We found more flexible hiring options were available to agencies but only a small number were used.

Federal worker participation in work-life balance programs, benefits that can help recruit and retain employees

Bar Chart showing 2-36 employees participated in programs such as child care, employee assistance, and telework.

Bar Chart showing 2-36 employees participated in programs such as child care, employee assistance, and telework.

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