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Priority Open Recommendations: Internal Revenue Service

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Report Type Reports and Testimonies
Report Date April 4, 2019
Release Date April 11, 2019
Report No. GAO-19-324SP
Summary:

Each year, we make more than 1,000 recommendations to help improve the federal government. We alert department heads to the recommendations where they can save the most money, address issues on our High Risk List, or significantly improve government operations.

This report outlines our 23 priority open recommendations for the Internal Revenue Service as of April 2019.

For example, IRS should develop a strategy to improve customer service to help taxpayers meet their tax responsibilities.

Since our previous letter in March 2018, IRS implemented 1 of our priority recommendations.

 

Graphic showing that this report discusses GAO's 2019 priority recommendations for the Internal Revenue Service

Graphic showing that this report discusses GAO's 2019 priority recommendations for the Internal Revenue Service

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