Menu Search Account

LegiStorm

Get LegiStorm App Visit Product Demo Website
» Get LegiStorm App
» Get LegiStorm Pro Free Demo

VA DISABILITY EXAMS: Improved Oversight of Contracted Examiners Needed

  Premium   Download PDF Now (10 pages)
Report Type Reports and Testimonies
Report Date Nov. 15, 2018
Release Date Nov. 15, 2018
Report No. GAO-19-213T
Summary:

The Veterans Benefits Administration has increasingly turned to contractors to conduct the medical exams that veterans may need for disability claims. According to VBA, contractors help it avoid delays in the claims process. VBA awarded up to $6.8 billion in exam contracts in 2016.

This testimony examines VBA's oversight of these contractors. We found the agency does not know the extent to which contractors are meeting the exam contract's quality and timeliness standards. The agency identified some contractor performance problems, but the incomplete information gathered on performance highlights the inadequacy of VBA's oversight.

 

This is a photo of dog tags and a stethoscope atop an American flag.

This is a photo of dog tags and a stethoscope atop an American flag.

« Return to search Government Accountability Office reports