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Nursing Home Quality: Continued Improvements Needed in CMS's Data and Oversight

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Report Type Reports and Testimonies
Report Date Sept. 6, 2018
Release Date Sept. 6, 2018
Report No. GAO-18-694T
Summary:

About 15,600 nursing homes participate in Medicare and Medicaid. To help ensure that residents receive quality care, the Centers for Medicare & Medicaid Services (CMS) collect data (such as nurse staffing levels) on these nursing homes.

We testified that CMS's data showed mixed results—they showed an increase in consumer complaints along with improvements in the quality of care. We found that data issues (e.g., different states using different data collection methods) complicated CMS’s ability to assess whether the results reflected actual changes. We made recommendations to address these issues in the report on which this testimony is based.

 

Photo of an elderly pair of hands.

Photo of an elderly pair of hands.

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