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DHS Acquisitions: Additional Practices Could Help Components Better Develop Operational Requirements

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Report Type Reports and Testimonies
Report Date Aug. 8, 2018
Release Date Aug. 8, 2018
Report No. GAO-18-550
Summary:

The Department of Homeland Security invests billions of dollars each year in major acquisition programs to assist in executing its many critical missions. We’ve previously found that DHS agencies had acquisition programs that did not meet requirements. Sometimes operational requirements were poorly defined, increasing the risk of not meeting the needs of end users in the field, such as emergency responders.

We looked at seven DHS agencies and found that some meet GAO-identified best practices for defining operational requirements and others do not.

We made 25 recommendations to DHS to improve its agencies’ methods for developing requirements.

The Department of Homeland Security invests billions in major acquisitions, such as equipment for the Transportation Security Administration’s Passenger Screening Program

Photo of people at an airport going through a metal detector and other screening equipment

Photo of people at an airport going through a metal detector and other screening equipment

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