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Buying Commercial Products: Assessment of the E-Commerce Portal Implementation Plan

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Report Type Reports and Testimonies
Report Date July 30, 2018
Release Date July 30, 2018
Report No. GAO-18-578
Summary:

Congress directed the General Services Administration and the Office of Management and Budget to come up with a program to make it easier for agencies to buy lower-price items from commercial online marketplaces.

The agencies' implementation plan for this program:

identified 3 potential e-commerce models, including one in which a third-party provides software that allows price comparisons across multiple portals

recommended changes in law needed to implement the program

called for a phased program implementation over 2 years

We made no recommendations but identified potential issues for consideration such as how to measure plan progress.

One Potential E-commerce Model

This graphic shows the transition of good from vendors and 3rd parties to the consumer via multiple portals.

This graphic shows the transition of good from vendors and 3rd parties to the consumer via multiple portals.

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