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Identity Theft: IRS Needs to Strengthen Taxpayer Authentication Efforts

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Report Type Reports and Testimonies
Report Date June 22, 2018
Release Date July 23, 2018
Report No. GAO-18-418
Summary:

IRS estimates that in 2016 criminals used false identities to try to claim billions in tax refunds. IRS kept $10.5 billion out of their hands, but criminals got at least $1.6 billion. To help address this high risk issue, IRS works to verify the identities of millions of taxpayers each year.

We reviewed IRS’s taxpayer authentication efforts and made 11 recommendations to help IRS stay ahead of fraudsters, including:

prioritizing its authentication initiatives,

estimating the funding and other resources it will need to implement these initiatives, and

developing a process to evaluate potential authentication technologies.

 

Photo of a person at a computer screen looking at a page on IRS.gov and holding a Social Security card and other forms of ID

Photo of a person at a computer screen looking at a page on IRS.gov and holding a Social Security card and other forms of ID

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