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Open Innovation: Practices to Engage Citizens and Effectively Implement Federal Initiatives

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Report Type Reports and Testimonies
Report Date Oct. 13, 2016
Release Date Oct. 13, 2016
Report No. GAO-17-14
Summary:

How can the federal government better engage citizens?

Federal agencies are using "open innovation" tools to leverage the knowledge and skills of people outside government. Using dedicated websites and in-person outreach, agencies have worked with the public to rebuild communities after Hurricane Sandy, improve methods to find asteroids that could threaten the Earth, and reduce the amount of time required for highway construction projects.

We identified 7 practices that agencies can use to effectively engage the public when using open innovation tools.

Example of Open Innovation Tools: NASA's Asteroid Initiative In-Person Forum and Online Platform

Photos of in-person discussions and website used to collect participant opinions

Photos of in-person discussions and website used to collect participant opinions

Multimedia:

  • GAO Interactive GraphicINFOGRAPHIC: Open Innovation

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